Patient access occupations Work, Jobs in Headington, Oxf (with Salaries)

Patient Services Advisor
Burdwood Surgery —Thatcham
- £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
2h
Patient Services Officer - 25.5 hours
The Leys Health Centre —Oxford
- From £12.93 an hour
- Part-time
- English
- IT
- In-person
Quick apply
Patient Coordinator - Primary Care
Bicester Health Centre —Bicester
- £12.76 an hour
- Part-time
- English
- Organisational skills
- Front desk
- Free parking
- Referral programme
Quick apply
4d
Patient Advisor
Optical Express Group —Oxford
- £26,500 a year
- Weekend availability
- Sales
- Customer service
- Patient care
- Annual leave
Medical Receptionist
Didcot Health Centre —Didcot
- From £12.71 an hour
- Monday to Friday
- Customer service
- Administrative experience
- In-person
- Free parking
- Employee discount
Quick apply
3d
Medical Receptionist
Malthouse Surgery —Abingdon
- Full-time
- Computer literacy
- GP surgery experience
- Administrative experience
- Free parking
Quick apply
2d
Patient Pathway Administrator -Spinal Surgery
Oxford University Hospitals NHS Foundation Trust —Oxford
- Part-time
4d
Patient Advisor / Treatment Advisor
Optimax Clinics Limited —Reading
- £12.71 an hour
- Part-time
- Customer service
- Travel
- Patient care
- Annual leave
- Employee discount
Quick apply
11d
Customer Services Specialist
Abbott Laboratories —Abingdon
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Theatre Booking Officer
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
3d
Part time short term Summer Receptionist/Admin Role at Observatory Medical Practice in Oxford
Observatory Medical Practice —Oxford
- £13.16 an hour
- Overtime
- Administrative experience
- In-person
- Communication skills
- Annual leave
Quick apply
10d
Medical Secretary Doctors Surgery
Unity Health —Aylesbury
- From £13.64 an hour
- Part-time
- Administrative experience
- Computer skills
- In-person
- Sick pay
Quick apply
Online Bookings Facilitator
Nuffield Health —Oxford
- Up to £26,000 a year
- Full-time
- Organisational skills
- Communication skills
- Employee discount
- Gym membership
Anticoagulation Service Assistant Pathway Co-ordinator
Oxford University Hospitals NHS Foundation Trust —Headington
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Administrative experience
- In-person
5d
Patient Contact Centre Navigator
Principal Medical Limited —Banbury
- £25,000 - £26,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Clinic Receptionist
McTimoney College of Chiropractic —Abingdon
- £14.24 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Front desk
- Free parking
- Employee discount
Quick apply
9d
Receptionist / Administrator
Bupa —Oxford
- Part-time
- Organisational skills
- IT
- Communication skills
- Employee discount
- Referral programme
Quick apply
Neurosurgery Pathway Administrator
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Organisational skills
- Communication skills
4d
Patient Services Administrator (Reception/Care Navigation)
Brackley Medical Centre —Brackley
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Sick pay
Quick apply
6d
Receptionist
Marcham Road Health Centre —Abingdon
- £24,453 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
11d

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Patient Services Advisor

Burdwood Surgery
Thatcham

Quick apply

Job details

Permanent | Part-time
£12.71 an hour
2 hours ago

Benefits

Free parking
Company pension
Company events
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Telephony
Teamwork
Customer service
GCSE
Administrative experience
Attention to detail
Problem-solving
Organisational skills
IT
Empathy
Communication skills
A Level
Time management

Full job description

Burdwood Surgery, Wheelers Green Way, Thatcham, RG19 4YF

The position is for 21 hours per week.

The working pattern is: Tuesday 13:45 - 18:45, Wednesday 13:45 - 18:45, Thursday 13:45 - 18:45 and Friday 07:45 - 13:45.

The pattern is based on the needs of the business and is not able to be altered. The working pattern can vary depending on the needs of the business.

We are looking for a friendly, motivated, and proactive individual to work as part of our busy Reception team at Burdwood Surgery. This role is ideal for someone who enjoys helping people and wants to contribute to a supportive healthcare environment, providing a warm welcome, and helping patients access the care they need.

Successful applicants will join a friendly team of 9, supported by a dedicated Reception Manager and wider Management Team. You must be a team player, willing to learn, and looking for a fresh and rewarding challenge.

You will be the first point of contact for patients and visitors coming into the surgery, and via the telephone, so excellent communication skills, organisation, and resilience is essential. You will manage a range of administrative tasks, use our EMIS clinical system, and help ensure the smooth day today running of the practice.

We are unable to offer Visa sponsorship to candidates.

Please apply by submitting your CV and covering letter, detailing why you would like to work with us.

Main duties of the job

The role of Patient Services Advisor is very varied & involves, but is not limited to, the following:

Provide a warm, professional, & efficient reception service to patients & visitors coming to Burdwood Surgery,
Handle incoming telephone calls, manage appointment requests, & respond to general enquiries,
Signpost patients to the correct professional to get them the appropriate care for their problem or concern,
Promote, advise, & assist patients accessing services via our online portals (Anima),
Contact patients to book follow-up appointments in line with practice processes & policies,
Provide general assistance to the Practice team & project a positive & friendly image to patients & other visitors, either in person, via the telephone or via online providers, to ensure that they receive a positive experience of care when they contact or present at the Burdwood Surgery.

The role can be challenging but varied & full training will be provided. We also support our Patient Services Advisors to take on additional responsibilities with additional training to expand their knowledge & skills.

Candidates must have previous experience in a customer-facing role & be able to demonstrate excellent communication skills, plus the ability to work as part of a team. Previous experience in a healthcare role would be desirable.

A job description is available which has full listing of what is required for the post.

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Burdwood Surgery is a town practice located in the centre of Thatcham. We are a list holding practice with a list size of around 10,300 patients.

We provide our staff with several wellbeing initiatives, for example an employee assistance programme. We also have an entertainment committee who arrange social events for all our staff, including the staff Christmas Party at the end of the year.

What we offer:

Regular company social events
Access to the NHS Pension Scheme
On-site parking
Free refreshments
NHS retail discounts (via Health Service Discounts & Blue Light Card)
A supportive, friendly, and inclusive working environment.

We regularly review applications and reserve the right to close this vacancy early if we receive sufficient suitable applications for the role.

Pay: £12.71 per hour

Benefits:

Company events
Company pension
Employee discount
On-site parking
Referral programme

Application question(s):

Please provide us with your email address so we can contact you about your application.

Experience:

Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in headington, oxf

Patient Services Advisor

Patient Services Officer - 25.5 hours

Patient Coordinator - Primary Care

Patient Advisor

Medical Receptionist

Medical Receptionist

Patient Pathway Administrator -Spinal Surgery

Patient Advisor / Treatment Advisor

Customer Services Specialist

Theatre Booking Officer

Part time short term Summer Receptionist/Admin Role at Observatory Medical Practice in Oxford

Medical Secretary Doctors Surgery

Online Bookings Facilitator

Anticoagulation Service Assistant Pathway Co-ordinator

Patient Contact Centre Navigator

Clinic Receptionist

Receptionist / Administrator

Neurosurgery Pathway Administrator

Patient Services Administrator (Reception/Care Navigation)

Receptionist

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