Duty manager Work, Jobs in Heathrow (with Salaries)

Duty Manager
OCS Group —Hounslow
- Monday to Friday
- Management
- Customer service
- Travel
- Flexible schedule
Quick apply
10d
Supervisor
Eurest —Hounslow
- £15.19 an hour
- Full-time
- Customer service
- Supervising experience
- Communication skills
22h
Duty Manager
Worldwide Flight Services —Heathrow
- Full-time
Quick apply
12d
Training Officer
Menzies Aviation —Hounslow
- Full-time
3d
Estate Manager
The Forresters Eastcote —Pinner
- £42,000 - £45,000 a year
- Supervising experience
- Driving
- Computer skills
Quick apply
Duty Manager
Everyman Media —Walton-on-Thames
- Up to £14.27 an hour
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager
Marriott London Heathrow —Hayes
- Full-time
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager
GLL —Hillingdon
- £34,428.46 a year
- Full-time
- Management
Sales Manager
The Directory Guys —Uxbridge
- £40,000 - £80,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
Quick apply
Project Coordinator
EVI Group —Northolt
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
Quick apply
Duty Manager
Reigate Manor Hotel —Reigate
- £27,500 - £29,000 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
4d
Duty Manager
Virgin Active —London
- £30,284.80 a year
- Full-time
- Hospitality
- Communication skills
- Annual leave
- Employee discount
7d
Senior Membership Manager
Independent Healthcare Providers Network —London
- £45,000 a year
- Part-time
- Project management
- Continuous improvement
- No degree
Quick apply
1d
Assistant Manager
TRG Concessions - Jones the Grocer Heathrow Airport T2 —London
- £35,617 - £38,987 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
10d
Revenue Manager
Stoke Park Ltd —Slough
- Up to £60,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
5d
Department Manager
World Duty Free Group —Heathrow
- 12 hour shift
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
5d
Front Office Manager
Valor Hospitality —Hemel Hempstead
- £38,000 a month
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Studio Manager
The Hurlingham Club —Fulham
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
1d
Lettings Manager
Curchods Estate Agents —Woking
- £60,000 - £70,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
4d
Project Manager
Hewland Engineering —Maidenhead
- £40,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- PMP
- Free parking
- Flexitime
Quick apply

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Duty Manager

OCS Group -
Hounslow

Quick apply

Job details

Permanent
10 days ago

Benefits

Flexible schedule

Qualifications

Management
Customer service

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Working pattern:

Monday to Friday - The core hours are 9am to 5pm.

Flexible start and finish time as the operation starts from 6am

As part of your role, your key responsibilities will include, but are not limited to:

Manage the day-to-day operational activities of the Aviation team across multiple Heathrow Airport sites (approx. 5 locations), ensuring smooth and efficient service delivery
Provide leadership and support to a large, diverse team of approximately 169 colleagues, including VIP teams, Health & Safety Compliance Manager, Admin Support, Assistant Managers, Duty Managers, Property & Logistics teams, Supervisors, Porters and Cleaners
Support and guide management teams, assisting them in effectively leading their own teams and maintaining high performance standards
Maintain staff discipline, managing investigations, grievances and disciplinary processes in line with OCS policies and Airport Authority regulations
Ensure compliance with company standards, including uniform, Health & Safety (IOSH aligned), and operational procedures
Oversee the deployment of staff to ensure optimal utilisation of labour in line with daily demand and forecasts
Ensure all equipment and vehicles are maintained in safe and proper working order
Complete operational reports, maintain logs and handovers accurately and in a timely manner
Maintain accurate training records and identify ongoing training needs for all roles including Movement Controllers, Team Leaders, Supervisors, Drivers and Customer Care Agents
Ensure all team members are fully trained and compliant with Safe Systems of Work
Carry out regular site walks across all Heathrow locations to assess performance, engagement and operational standards
Conduct team briefings and communication sessions in line with site requirements
Hold appraisal meetings and support ongoing performance development and training initiatives
Ensure all operational and administrative documentation supports accurate billing and commercial performance
Travel between Heathrow sites as required to support operations and team management
Provide occasional support at Gatwick Airport, primarily for investigations or grievance matters

The ideal candidate should meet the following criteria:

Must have Right to Work in the UK
You will be required to pass pre-employment screening, including 5 years of employee reference checking
Demonstrable management experience operating within a similar service sector environment (essential)
Proven track record in delivering effective customer service whilst maintaining appropriate operating margins (essential)
Proven experience managing large, diverse teams in fast-paced operational environments (essential)
Experience handling employee relations matters such as investigations and disciplinaries (essential)
Ability to deliver high levels of customer service while maintaining operational efficiency and commercial performance (essential)
Strong working knowledge of Health & Safety practices (IOSH qualification required or willingness to obtain)
Flexible and adaptable approach, with willingness to travel across multiple sites and adjust working hours where required
Aviation experience is not essential due to the varied nature of the sites

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

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duty manager jobs in heathrow

Duty Manager

Supervisor

Duty Manager

Training Officer

Estate Manager

Duty Manager

Duty Manager

Duty Manager

Sales Manager

Project Coordinator

Duty Manager

Duty Manager

Senior Membership Manager

Assistant Manager

Revenue Manager

Department Manager

Front Office Manager

Studio Manager

Lettings Manager

Project Manager

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