Ground handling services Work, Jobs in Heathrow (with Salaries)

Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
On Site Logistics Driver
TrustFord —Staines-upon-Thames
- From £13.69 an hour
- Hotel
- Driving
- Organisational skills
- Annual leave
- Employee discount
Street Cleansing Operative - 156170
Ringway —Hounslow
- Monday to Friday
Street Cleansing Operative - 156169
Ringway —Hounslow
- Monday to Friday
Ground Maintenance Operative - Driver
Lampton Services —Middlesex
- £29,729 a year
- Full-time
- First Aid Certification
- Hand tools
- Communication skills
- Employee assistance programme
- Gym membership
Executive Chauffeur
Executive Travel Services Ltd —Hayes
- From £18 an hour
- Weekend availability
- Heavy lifting
- Maintenance
- Driving
- Employee discount
Quick apply
8d
Heathrow Essential Skills Workshop
HeathrowAcademy —Hounslow
- IT
Technical Manager
Galeta —Hayes
- £60,000 - £70,000 a year
- Full-time
- Customer service
- Bakery
- Bachelor's degree
- Free parking
- Employee discount
Quick apply
8d
Grounds Operative and Property Maintenance
EHSL Supported Housing —Guildford
- £31,000 a year
- Full-time
- Maintenance
- English
- Travel
- Employee discount
Quick apply
7d
Client Services Liaison
TAG Aviation —Farnborough
- Weekend availability
- Customer service
- English
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Cleansing Operative
Glendale Countryside Ltd —Weybridge
- £18 an hour
- 8 hour shift
- Annual leave
- Employee discount
Maintenance Assistant
Longlea Nursing Home —Maidenhead
- From £13.29 an hour
- Part-time
- Nursing home
- Customer service
- Maintenance
Quick apply
Handyperson
Rendall & Rittner —London
- £38,000 - £40,000 a year
- Overtime
- Customer service
- Employee assistance programme
Forklift & Logistics Technician
QinetiQ —Farnborough
- £24,975 - £27,750 a year
- Full-time
- Forklift
- Administrative experience
- Organisational skills
- Employee discount
Ground Worker/Labourer
Dwyer Engineering Services —Surrey Quays
- £120 - £140 a day
- Full-time
- Driving
- Travel
- Construction experience
Quick apply
Customer Relations Agent
Lapland UK —London
- £13.00 - £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
12d
Estate Caretaker
Elephant Central Management Limited —London
- £27,000 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Annual leave
Quick apply
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
Senior Ground Operations & Contracts Manager
easyJet —London / Gatwick Airport
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Crew Accommodations Agent
Corpay —Hounslow
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Spanish
- Life insurance
Quick apply

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Aftermarket Coordinator

Sunswap
Leatherhead

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Company events
Sabbatical
Referral programme
Sick pay
On-site parking

Qualifications

Spanish
Customer service
Salesforce
Logistics
Financial services
Communication skills

Full job description

Location: Based 5 days on-site at Sunswap’s Leatherhead HQ (KT22 7BA, UK)

Salary: up to 40k (based on experience)

On-call requirement

This role includes participation in a rotating on-call schedule, typically one week in every three. During your on-call week, you will be the first point of contact for urgent customer service and support enquiries outside of standard working hours.

Additional standby and call-out payments are provided for all on-call shifts. Full details of the on-call rota, expectations, and remuneration will be discussed during the initial interview.

About us

Every refrigerated truck and trailer moving goods across the country has relied on diesel for decades. It's polluting, expensive, and the technology hasn't changed. Two companies have dominated the market, selling the same legacy technology with minor updates.

Sunswap makes the electric refrigeration that's replacing it - zero emissions, lower operating costs, built from the ground up for how fleets actually operate. We've gone from founding to manufacturing at scale globally in just six years. We built our own production facility in Surrey. We are trusted by major brands like Tesco, Ocado, Birds Eye, and Happy Eggs every single day. With units operating across the UK, France, Netherlands, Belgium, Chile, and Australia.

We've been named Sunday Times Best Place to Work 2024 and 2025. We've won awards for innovation, technology, and marketing excellence. We've secured backing from BGF, Barclays, and Clean Growth Fund. We've got the customers, the traction, and the momentum.

Now we're taking this British-engineered product global. Scaling manufacturing. Opening new markets. Building the team that will make legacy polluting technology obsolete across the world.

If you want to be part of a company that's setting new standards for the industry and scaling internationally, this is it.

Our benefits

30 days of annual leave plus Bank Holidays! (includes a Wellbeing Day)
Sabbatical (after 3 years of working with Sunswap)
5 free counselling sessions per year
Family leave ranging from 4 weeks to 4 months
Free Monthly Lunches & Quarterly Socials!
Cycle to Work Scheme
Free Sunswap merch

Job overview

We are seeking an Aftermarket Coordinator to manage day-to-day customer service interactions and ensure customers receive timely, clear, and proactive communication. This role is critical to maintaining Sunswap’s reputation for service excellence, providing the frontline link between customers, our service partners, and our technical team.

The Aftermarket Coordinator will work closely with the Aftermarket Lead, Technical Services Managers, and Commercial team to ensure cases are logged, tracked, and resolved to a high standard, while contributing to continuous improvement in customer satisfaction.

Key responsibilities

Act as the first point of contact for UK customers on service-related issues, ensuring clear and proactive communication.
Log, triage, and track customer cases in Sunswap’s service management system, maintaining accurate records for traceability.
Provide timely updates on job status, ETAs, and resolution progress, managing expectations effectively.
Manage logistics and admin tasks such as booking trailers transport, liaising with third-party providers, and handling service paperwork.
Escalate complex or persistent cases to the Technical Services Manager
Collect and track customer satisfaction feedback, proactively following up post-resolution to strengthen relationships.
Identify recurring issues, support process reviews, and contribute to continuous improvement in customer experience.
Ensure all service activity complies with Sunswap’s safety, quality, and communication standards.

Qualifications & experience

Experience in a customer service, service coordinator, or operations support role, ideally in a technical, engineering, or logistics environment.
Strong communication skills - confident handling customer queries and managing expectations.
Organised, detail-oriented, and able to track multiple open cases simultaneously.
Familiarity with CRM or service management systems preferred.
A proactive problem-solver, able to escalate effectively and follow issues through to resolution.
Team player, comfortable working cross-functionally with technical and commercial colleagues.
Passion for sustainability and innovation is a plus.

Nice to have

Fluent in Spanish

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Health & wellbeing programme
On-site parking
Referral programme
Sabbatical
Sick pay

Work Location: In person

Quick apply

Refine Your Search

ground handling services jobs in heathrow

Aftermarket Coordinator

On Site Logistics Driver

Street Cleansing Operative - 156170

Street Cleansing Operative - 156169

Ground Maintenance Operative - Driver

Executive Chauffeur

Heathrow Essential Skills Workshop

Technical Manager

Grounds Operative and Property Maintenance

Client Services Liaison

Cleansing Operative

Maintenance Assistant

Handyperson

Forklift & Logistics Technician

Ground Worker/Labourer

Customer Relations Agent

Estate Caretaker

Client Services Coordinator

Senior Ground Operations & Contracts Manager

Crew Accommodations Agent

I want to receive the latest job alerts for ground handling services in heathrow

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