Rail customer host Work, Jobs in Heathrow (with Salaries)

Guest Services Host
ABM —Wembley
- £14.42 an hour
- Full-time
- Customer service
- English
- Organisational skills
Guest Services Host
ABM UK —Wembley
- £14.42 an hour
- Full-time
- Customer service
- English
- Organisational skills
- Employee discount
Quick apply
Guest Experience Host
The BoTree —London
- £28,840 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
2d
Reception Host
Portico Corporate Reception Management —London
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
Quick apply
Guest Experience Host
LW Theatres Group Limited —London
- £12.85 an hour
- Weekend availability
- Sales
- IT
Quick apply
1d
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Hospitality
- Bar
- Sales
Quick apply
Rolex Guest Relations Host
The Watches of Switzerland Group —Bond Street Station
- Serving
- Organisational skills
- Employee assistance programme
1d
Front of House Officer - Customer Service
Mitie —London
- £13.85 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Experience Host
Pickles —London
- Full-time
Quick apply
10d
Front Office Host/ess
Hyatt Regency London - The Churchill —London
- Full-time
- Bar
- Hotel
- Administrative experience
- Employee assistance programme
- Employee discount
Guest Operations Host - The Chimney Lift
Mari —London
- £12.24 an hour
- Part-time
- Hospitality
- Flexitime
- Employee discount
Quick apply
Client Experience Host
The Watches of Switzerland Group —London
- Serving
- Organisational skills
- In-person
- Employee assistance programme
Front Office Host/ess
Andaz Liverpool Street —London
- £27,427 a year
- Full-time
- Hotel
- Organisational skills
- Café
- Employee assistance programme
- Employee discount
Client Experience Host and Corporate Receptionist VA2739
Anabas —London
- £35,700 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Life insurance
Guest Relations Host
JLL —London
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
Live Shopping Presenter / Sales Host
Blukoo Ltd —London
- £12.21 - £50.00 an hour
- Part-time
- Bilingual
- Sales
- Customer service
- Free parking
Quick apply
3d
Corporate Guest Services Host- Mobile
Mitie —London
- £15 an hour
- Full-time
- Hospitality
- Microsoft Outlook
- Travel
- Annual leave
Guest Relations Host
NAB-Jones Lang LaSalle Services —London
- Full-time
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
Quick apply
Guest Host (Part Time)
Burhill Group Limited —Bracknell
- £10.85 - £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
New Member & Sales Host
Virgin Active —London
- £28,558 a year
- Weekend availability
- Hospitality
- Sales
- Organisational skills
- Annual leave
- Employee discount

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Guest Services Host

ABM -
Wembley

Apply Now

Job details

Full-time
£14.42 an hour

Benefits

Transport links

Qualifications

Customer service
English
Organisational skills
Communication skills

Full job description

Description

LOCATION: London Designer Outlet

SHIFT PATTERN: 5 working days / 2 days off, 40 hours per week

PAY RATE: £14.42 PER HOUR

ROLE OVERVIEW & PURPOSE

We are seeking a professional, approachable, and trustworthy Guest Services Host who thrives in a fast-paced, customer-focused environment. This role plays a vital part in delivering a warm welcome and creating a positive, lasting first impression for all guests visiting London Designer Outlet.

The Guest Services Host is responsible for supporting the safety, welfare, and overall experience of visitors to the centre, ensuring that every guest enjoys a pleasant and seamless shopping experience and feels supported, informed, and valued at all times.

KEY RESPONSIBILITIES

Guest Experience & Customer Service

Greet all incoming and departing guests warmly, using genuine eye contact and a friendly manner.

Respond professionally to written, verbal, and telephone enquiries from guests.

Provide clear directions and, where possible, personally escort guests to stores or destinations within the centre.

Build positive relationships and guest loyalty through proactive engagement and anticipation of guest needs.

Maintain an excellent working knowledge of the centre, local area, transport links, attractions, and facilities, and share this information confidently with guests.

Upsell and promote LDO Gift Cards in line with centre objectives and KPIs.

Operational Duties

Sell centre Gift Cards and manage cash handling responsibilities, including maintaining and reconciling the cash float.

Answer incoming calls and transfer enquiries to management or relevant departments when required.

Operate the mobility scooter and wheelchair hire service safely and efficiently.

Conduct routine health and safety checks in line with centre procedures.

Report, track, and log maintenance issues accurately using internal systems.

Maintain adequate stock levels of centre leaflets, maps, and signage.

Ensure all GDPR and data protection protocols are followed at all times.

Safety, Compliance & Teamwork

Actively monitor the safety and wellbeing of guests, visitors, and colleagues.

Maintain a working knowledge of emergency, crisis, and evacuation procedures.

Ensure clear inter-departmental communication and cooperation to enhance guest satisfaction.

Consistently meet performance targets and deliver agreed KPIs.

Uphold professional appearance standards, including uniform, grooming, and personal hygiene.

Act as a positive ambassador for London Designer Outlet at all times.

REQUIRED SKILLS & EXPERIENCE

Proven ability to deliver outstanding customer service in a busy operational environment.

Excellent written and verbal communication skills in English.

Confident handling cash, transactions, and basic administration tasks.

Ability to remain calm, professional, and solution-focused under pressure.

Strong organisational skills with the ability to prioritise workloads effectively.

High attention to detail and strong compliance awareness.

A proactive, flexible, and “can-do” attitude.

Ability to work independently while also contributing positively to a team.

Willingness to follow processes, procedures, and instructions accurately.

Reliable and adaptable approach to shift work.

Apply Now

Refine Your Search

rail customer host jobs in heathrow

Guest Services Host

Guest Services Host

Guest Experience Host

Reception Host

Guest Experience Host

Head Host / Reservations & Guest Experience Lead

Rolex Guest Relations Host

Front of House Officer - Customer Service

Customer Experience Host

Front Office Host/ess

Guest Operations Host - The Chimney Lift

Client Experience Host

Front Office Host/ess

Client Experience Host and Corporate Receptionist VA2739

Guest Relations Host

Live Shopping Presenter / Sales Host

Corporate Guest Services Host- Mobile

Guest Relations Host

Guest Host (Part Time)

New Member & Sales Host

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