Business support Work, Jobs in Hedge End, Ham (with Salaries)

Customer Experience Advisor
WeBuyAnyPhone.com —Fareham
- Up to £28,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Gym membership
Quick apply
10d
Finance Assistant
Mozzo Coffee —Southampton
- £28,000 - £32,000 a year
- Full-time
- QuickBooks
- Financial services
- In-person
- Free parking
Quick apply
8d
Paralegal
Wildcat Law —Eastleigh
- £27,000 - £38,000 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
Quick apply
11d
Business Administration Apprentice
Taxsense Accountants Limited —Fareham
- £18,000 a year
- Full-time
- Mentoring
- In-person
Quick apply
4d
Graduate - Operations
Rapid Repair Network Limited —Lyndhurst
- £30,000 a year
- Full-time
Quick apply
Contracts Coordinator
Precast Structural Solutions Ltd. —Southampton
- £28,000 - £32,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Account Manager
Fibre Telecoms UK —Southampton
- £30,000 - £40,000 a year
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Referral programme
Quick apply
12d
Business Finance Analyst
Cloetta UK —Fareham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Oracle
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Junior Consultant
Simplify Consulting —Southampton
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Project management
- Presentation skills
- Life insurance
Quick apply
5d
Mortgage Case Executive
Your Mortgage People —Fareham
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Mentoring
- Financial services
Quick apply
Mozzo Technical Service Administrator
Mozzo Coffee —Southampton
- £22,400 a year
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
6d
Support Worker
The Agincare Group —Hedge End
- £13 an hour
- Full-time
- Nursing home
- Referral programme
Quick apply
Customer Service Administrator
Wessex Lifts —Romsey
- From £24,784.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Sick pay
Quick apply
6d
Travel Co-ordinator
Kraken Works Limited —Fareham
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Assembly Operative
VES Andover Ltd —Eastleigh
- £24,785 - £28,959 a year
- Full-time
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Telesales Executive
Total —Southampton
- £22,000 - £75,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Referral programme
Quick apply
10d
Customer Service Advisor
Olleco —Southampton
- £27,497.64 a year
- Sales
- Customer service
- Communication skills
Quick apply
7d
Case Update Assistant
OSB Group —Fareham
- £24,550 a year
- Full-time
- Communication skills
- Annual leave
3h
Management Accountant
E-volve Group Ltd —Waterlooville
- £28,056.94 - £53,115.34 a year
- Part-time
- Microsoft Excel
- Accounting
- In-person
- Employee discount
Quick apply
Housing Officer
Pinnacle Group —Sarisbury
- £28,891.50 a year
- Customer service
- Military
- Travel
- Annual leave
- Employee assistance programme
Quick apply

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business support jobs near hedge end, ham

Customer Experience Advisor

WeBuyAnyPhone.com
Fareham

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
10 days ago

Benefits

Casual dress
Company events
Gym membership

Qualifications

CRM software
Customer service
Salesforce
Complaint handling
Driving
Organisational skills
Telecommunication
Customer support
Communication skills
Negotiation

Full job description

WeBuyAnyPhone.com is a tech recycling service that buys, refurbishes, and recycles pre-owned mobile phones, tablets, and wearable tech. We're seeking a Customer Experience Advisor who shares our passion for sustainability, embraces technology, and is driven to deliver great customer experiences.

Location: Whiteley, near Solent Hotel
Salary: Up to £28,000 per year (DOE)
Hours: Monday–Friday, 8:30am–5:00pm
Reports to: Customer Experience Manager

Why This Role Matters

You'll ensure every customer feels valued, understood, and treated fairly throughout their journey with us. You'll help to resolve complex issues with empathy and professionalism, and identify opportunities to improve our processes and overall customer experience. Your work will play a key role in strengthening customer relationships and improving acceptance and retention outcomes.

This is an excellent opportunity for someone who enjoys problem-solving, thrives in customer-facing environments, and wants to make a measurable impact within a growing e-commerce business. You'll also have the opportunity to boost your earnings with a monthly commission of up to £250!

What You’ll Be Doing

Managing customer enquiries across phone, email, live chat, and social media.
Taking ownership of issues through to resolution.
Handling revised offer conversations with empathy and confidence.
Retaining customers through effective objection handling.
Explaining grading decisions clearly and fairly.
Identifying customer journey improvements.
Working with internal teams to resolve issues.
Analysing customer feedback and trends.
Maintaining high service and retention standards.
Supporting the development of the retention function.

What You’ll Bring

A minimum of 1 year's recent experience within a contact centre, call centre, customer service, retention, or customer support environment.
Strong verbal and written communication skills.
Objection handling and negotiation skills.
Ability to build trust and rapport quickly.
Strong problem-solving and decision-making skills.
Ability to remain calm under pressure.
Strong organisational skills and attention to detail.

Desirable

Experience within e-commerce, telecoms, or consumer electronics.
Experience using CRM systems such as Salesforce.
Knowledge of marketplace platforms such as eBay and Amazon.
Experience driving service improvements.

What We’re Looking For in You

Customer-focused and outcome-driven.
Confident handling challenging conversations.
Empathetic but commercially aware.
Resilient and composed under pressure.
Proactive and solutions-focused.
Comfortable explaining technical information simply.
Motivated by continuous improvement.

What You’ll Gain

A direct impact on customer retention and revenue.
Valuable negotiation and communication experience.
Opportunities to shape customer experience processes.
Highly transferable customer service skills.

Additional Information

This is a full-time office-based role
DBS check required.

We are committed to an inclusive hiring process for everyone. If you require any reasonable adjustments, please let us know, and we’ll be happy to accommodate you.

WeBuyAnyPhone is part of the Ridown Group, a forward-thinking private investment company with a proven track record of building and scaling brands into multi-million-pound businesses. Take a look at our Instagram @lifeintheridowngroup to see what it's like to work in the Ridown Group!

**We are not working with third-party recruiters for this role, and any unsolicited submissions will be considered direct applications without agency involvement.

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Casual dress
Company events
Gym membership

Ability to commute/relocate:

Fareham PO15 7FT: reliably commute or plan to relocate before starting work (required)

Application question(s):

How many years' experience do you have working in a contact centre, call centre, or multi-channel customer service environment where handling customer enquiries by phone was a key part of your role?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

business support jobs in hedge end, ham

Customer Experience Advisor

Finance Assistant

Paralegal

Business Administration Apprentice

Graduate - Operations

Contracts Coordinator

Customer Account Manager

Business Finance Analyst

Junior Consultant

Mortgage Case Executive

Mozzo Technical Service Administrator

Support Worker

Customer Service Administrator

Travel Co-ordinator

Assembly Operative

Telesales Executive

Customer Service Advisor

Case Update Assistant

Management Accountant

Housing Officer

I want to receive the latest job alerts for business support in hedge end, ham

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