First line managers Work, Jobs in Helmshore, Lan (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
12d
Children's Residential Support Worker
Prosperity Children's Services —Accrington
- £32,160 - £38,592 a year
- Weekend availability
- Driving
- In-person
- Care plans
- Free parking
- Store discount
Quick apply
2d
Junior Event Manager
Don't Panic Projects —Rossendale
- From £25,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Organisational skills
- Work from home
Quick apply
7d
Operations Manager
Popeyes UK —Manchester
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
People Advisor
Hakim Group —Darwen
- Full-time
- Hybrid work
Office Administrator
Associated Wellbeing Ltd —Burnley
- £13.50 - £15.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
HR Advisor
Totally Local Company —Stockport
- £34,000 a year
- Full-time
- Human resources
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Wedding Coordinator
The Last Drop Village —Bolton
- £28,000 a year
- Full-time
- Customer service
- Hotel
- Bachelor's degree
- Free parking
- Store discount
Quick apply
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
12d
Recruitment Team Manager
Acero Construction Ltd —Chorley
- £40,000 - £45,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Gym membership
Quick apply
COVER SUPERVISOR
Lancashire County Council —Helmshore
- £28,142 - £32,061 a year
- Full-time
- Administrative experience
- First Aid Certification
- Organisational skills
9d
Parking Attendant
Parkingeye Limited —Manchester
- £29,192.33 a year
- Full-time
- Customer service
- Human resources
- Organisational skills
Quick apply
Consumables Team Leader
JLA —Sowerby Bridge
- £35,000 a year
- Full-time
- Hybrid work
- Management
- Marketing
- Free parking
- Annual leave
Quick apply
12d
Business Development Manager
Perch Group —Manchester
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Project management
- Health & wellbeing programme
- Sick pay
Quick apply
5d
Corporate Deal Executive
Altius Group —Preston
- From £30,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Life insurance
Quick apply
3d
Head of Corporate Relationships
Together —Cheadle
- Full-time
- Management
- Leadership
Quick apply
Transport Manager
Lavelle Waste Services Ltd —Bolton
- £55,000 - £60,000 a year
- Full-time
- In-person
- Leadership
Quick apply
5d
TEACHING ASSISTANT L2 WITH WELFARE DUTY
Lancashire County Council —Helmshore
- £25,949 - £25,989 a year
- Part-time
- English
- Administrative experience
- Organisational skills
2d
District Manager
Change Grow Live —Nelson
- £40,889.21 - £45,583.51 a year
- Supervising experience
- Communication skills
- Annual leave
- Employee assistance programme
6d
Business Development Executive
JLA —Sowerby Bridge
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Microsoft Office
- Free parking
- Annual leave
Quick apply
4d

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first line managers jobs near helmshore, lan

Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
12 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

first line managers jobs in helmshore, lan

Helpdesk Manager

Children's Residential Support Worker

Junior Event Manager

Operations Manager

People Advisor

Office Administrator

HR Advisor

Wedding Coordinator

1st line Service Desk Analyst

Recruitment Team Manager

COVER SUPERVISOR

Parking Attendant

Consumables Team Leader

Business Development Manager

Corporate Deal Executive

Head of Corporate Relationships

Transport Manager

TEACHING ASSISTANT L2 WITH WELFARE DUTY

District Manager

Business Development Executive

I want to receive the latest job alerts for first line managers in helmshore, lan

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