it support technician Work, Jobs in hemel hempstead, eng (with Salaries)

On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
1d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
Quick apply
1d
IT & Application Support Analyst
Butlin's —Hemel Hempstead
- Full-time
- Azure
- Oracle
- Microsoft Outlook
Service Desk Analyst
Sysco —Hemel Hempstead
- Full-time
- Bilingual
- Customer service
- English
ICT Consultant
turn IT on —Hemel Hempstead
- £28,000 - £32,000 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
MDM IT Support
NHS Professionals —Aylesbury
- £14.89 - £16.93 an hour
- Temporary
- Travel
Quick apply
2d
ICT Technician (Schools)
hireful —Hemel Hempstead
- £28,000 - £32,000 a year
- Microsoft Office
- IT
- School
Quick apply
8d
NOC 3rd Line Technical Team Leader
Boxxe Group —Hemel Hempstead
- Analysis skills
- Communication skills
Application Support Technician
Central East Integrated Care Board —Welwyn Garden City
- £32,073 - £39,043 a year
- Full-time
- Customer service
- Communication skills
6d
ICT Fulfilment / Service Delivery Officer
Keystream Group Limited —London
- £200 - £225 a day
8d
IT Field Services Engineer
4Ways Healthcare —Hemel Hempstead
- £28,000 a year
- Temporary
- Customer service
- Windows
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
3d
IT Support Technician
Wentworth Club —Virginia Water
- Full-time
- Microsoft Outlook
- SharePoint
Quick apply
8d
IT Support
CCOMM IT Solutions —St Albans
- £26,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- English
- Annual leave
- Sick pay
Quick apply
ICT Support Technician Apprentice
Computacenter —Hatfield
- £19,500 a year
- Communication skills
IT Support Technician - First Line Onsite: Immediate Start
Concero UK —Hitchin
- £25,000 - £29,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
6d
IT Executive
Step Change Outsourcing —Stevenage
- £30,000 a year
- Full-time
- SQL
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
9d
IT Support Technician
Elevate Technology Group —London
- £28,000 - £32,000 a year
- Azure
- Microsoft Outlook
- SharePoint
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- Azure
- English
- Scripting
12d
EUC & Desktop Support Manager
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- Management
- Product management
- Mentoring
- Employee discount
Quick apply

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it support technician jobs near hemel hempstead, eng

On-Site 1st/2nd Line Support Technician

Converge Technology Solutions -
Hemel Hempstead

Apply Now

Job details

Full-time
£32,995 a year
1 day ago

Qualifications

Microsoft Windows Server
Jira
Software troubleshooting
SCCM
Customer service
LAN
Windows
DHCP
Virtualisation
CompTIA Network+
DNS
IT
Root cause analysis
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

Department: Managed Services
Contract: Full time, Permanent
Location: Hemel Hempstead

Converge is growing, and we’re looking for an enthusiastic and customer focused On Site 1st/2nd Line Support Technician to join our Managed Services team. This is a hands on, customer facing role where you’ll be the go to technical expert on site, supporting users, resolving incidents, and ensuring our customers receive exceptional service every day.
If you’re passionate about technology, thrive in a fast paced environment, and enjoy solving problems that make a real difference to end users, we’d love to hear from you.

What you’ll be doing

Providing on site 1st and 2nd line technical support to end users
Troubleshooting and resolving issues across desktops, laptops, mobile devices, and core infrastructure
Handling escalations and ensuring incidents are resolved within agreed SLAs
Supporting technologies including Windows 10/11, Microsoft 365, Active Directory, DNS/DHCP, VPN, and networking
Performing proactive maintenance, system checks, and monitoring activities
Working closely with the Converge main technical support team on complex issues and root cause analysis
Maintaining accurate documentation, ticket updates, and knowledge base articles
Delivering excellent customer service and building strong working relationships on site

What we’re looking for

Essential skills & experience

Experience working in an IT Service Desk or MSP environment
Strong knowledge of:
Windows 10/11
Microsoft 365 / Office applications
Active Directory
Basic LAN/WAN networking
Confident troubleshooting hardware and software issues
Excellent communication skills and a customer first mindset
Ability to work independently and take ownership of incidents

Desirable skills

Experience with:
Microsoft Windows Server (2012–2022)
Hyper V or other virtualisation platforms
Exchange (On Prem or Online)
Infrastructure technologies such as DFS, DHCP, DNS, RDS, VPN, WDS, WSUS, SCCM
Monitoring and alerting systems
JIRA Project Management Tool
Enterprise storage or clustering
Certifications such as CompTIA A+, Network+, Microsoft certifications, or Level 4 Network Engineer Apprenticeship

Who you are

We’re looking for someone who embodies our values:

Passion for the brand – you bring energy, pride, and commitment to everything you do
Growth mindset – you’re always learning and striving for improvement
Teamwork – you collaborate, support others, and help us achieve shared goals
Customer focus – you deliver service that truly puts the customer first

At Converge, we believe in:
1. Empowering Our People – we invest in your success and development
2. Sustainability & Community at Heart – we act with purpose and impact
3. Customer Centric Excellence – our customers’ success drives us
4. Partnerships Built on Trust – we work together to deliver meaningful results

Why join Converge
You’ll be part of a supportive, forward thinking team where your ideas matter and your growth is encouraged. This role offers variety, autonomy, and the chance to work with modern technologies while making a real impact for our customers.

Apply Now

Refine Your Search

it support technician jobs in hemel hempstead, eng

On-Site 1st/2nd Line Support Technician

Technical Support Center Engineer

Helpdesk Co-Ordinator

IT & Application Support Analyst

Service Desk Analyst

ICT Consultant

MDM IT Support

ICT Technician (Schools)

NOC 3rd Line Technical Team Leader

Application Support Technician

ICT Fulfilment / Service Delivery Officer

IT Field Services Engineer

IT Support Technician

IT Support

ICT Support Technician Apprentice

IT Support Technician - First Line Onsite: Immediate Start

IT Executive

IT Support Technician

Infrastructure Support Engineer

EUC & Desktop Support Manager

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