Customer experience manager Work, Jobs in Hemel Hempstead, Hrt (with Salaries)

Change Manager
Gist Limited —Hemel Hempstead
- Up to £50,000 a year
- Full-time
- Project management
- Continuous improvement
- Warehouse experience
- Annual leave
- Employee assistance programme
Assistant Store Manager
Aldi —Hemel Hempstead
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme
7d
Customer Service Assistant Manager
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- IT
- Communication skills
14d
Purchasing Manager
A1 EQUIPMENT (UK) LIMITED —Hemel Hempstead
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Negotiation
- Free parking
- Flexitime
Quick apply
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
Marketing Manager
FIXRA —Hemel Hempstead
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- No experience needed
- Marketing
- Free parking
- Flexitime
Quick apply
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Senior Account Manager
Eckoh —Hemel Hempstead
- From £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
Reservations and Events Manager
Valor Hospitality —Hemel Hempstead
- £32,000 - £34,000 a year
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
8d
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
- Full-time
- Hybrid work
- Sales
- APIs
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Distribution Centre Manager
Smiths News —Hemel Hempstead
- £70,000 a year
- Project management
- Leadership
- Free parking
- Referral programme
Reputation & Engagement Communications Manager
TJX Europe —Watford
- Full-time
- English
- Project management
- Communication skills
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Digital Marketing Executive
FIXRA —Hemel Hempstead
- £35,000 - £42,000 a year
- Full-time
- Hybrid work
- No experience needed
- Communication skills
- Marketing
- Free parking
- Flexitime
Quick apply
Enterprise Customer Success Manager
SharpEnd —Old Street
- Full-time
- Hybrid work
- Salesforce
- Financial services
- Employee assistance programme
Quick apply
2d
Client Services Manager
Crisp Accountancy —Hatfield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- English
- Annual leave
- Flexitime
Quick apply
1d
Enterprise Customer Experience Manager
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
6d
Customer Experience Manager, Enterprise
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
6d

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customer experience manager jobs near hemel hempstead, hrt

Change Manager

Gist Limited -
Hemel Hempstead

Apply Now

Job details

Full-time
Up to £50,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Business processes
Project management
Continuous improvement
Warehouse experience

Full job description

Job Title

Change Manager

Location

Hemel Hempstead, HP2 7PZ GB (Main)

Job Description

This is a genuinely exciting time to join us. We’re the logistics partner behind M&S Food, keeping products moving smoothly across the UK.

As Marks & Spencer continues to grow, we’re transforming our warehouse operations to support those ambitions. This includes modernising ways of working, embedding new technologies and creating a more consistent, resilient and efficient warehouse network.

As a Change Manager you will be responsible for the successful coordination and delivery of change and key business priorities across the Hemel Foods site from central & depot led initiatives. As an analytical and proactive individual, you'll possess a strong drive to implement better, more efficient processes, lead and support project delivery and drive the accuracy agenda. You’ll be a highly organised individual who can communicate across all levels of the business to ensure business critical messages are delivered accurately.

If you’re motivated by operational improvement, people impact and making change stick, this role offers both purpose and influence.

What’s in it for you?

Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special.

20% M&S discount on most things from furniture, fashion and food
25 days’ annual leave plus bank holidays (rising with length of service)
Private Medical Healthcare
Discounted rates on healthcare cash plan
Attractive annual bonus scheme, based on M&S performance and personal objectives
Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
Amazing perks and discounts via our App to major restaurants and retailers
Access to a wide range of wellbeing support – including our Employee Assistance Programme
A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
Cycle to work scheme

Role details:

Salary: Up to £50,000 per annum

Hours: 37.5 hours per week

Working Pattern: Monday to Friday

Location: Hemel Foods, Three Cherry Trees Lane, Hemel Hempstead, HP2 7PZ

What you’ll do:

Health, Safety and Wellbeing:

Champion the safety agenda daily
Promote safe operating and warehouse standards
Conduct hazard walks and observations against standards
Maintaining a safe and friendly working environment for all employees, agency and subcontractors

People:

Ensuring effective communication throughout the management team and site colleagues
Engaging with key stakeholders on site, across the network and in the central teams
Leading improvement through regular, cross functional engagement sessions
Engaging with the workforce to generate and deliver improvement initiatives

Operational Excellence:

Collaborates with the wider warehouse function and engages with the Warehouse optimisation team to deliver compelling and business led change effectively
Drive continuous improvement processes
Identifies areas of improvement and engages the appropriate stakeholders to achieve measurable results
Planning and organising projects with people and safety at the heart of decision making
Ensuring work done, is as work imagined
Share best practice with other sites to improve overall business standard
Implement standardised processes
Drive the accuracy agenda through operational teams

Customer and Growth:

Responsible for operational processes. Maintain and improve methods & performance levels to maximise efficiency of operation in line with account KPI's

Environment:

Ensure all requirements relating to safety, health, environment and quality are being fully implemented in the warehouse or escalate

Who you are

Continuous improvement experience (lean / six-sigma) and project management qualifications
Thorough knowledge and hands on experience of a warehouse function, ideally within the FMCG Distribution Industry
An ability to drive a program of continuous improvement
A background operating at a management level is a must
A passion for encouraging teamwork, focusing on creating an innovative culture where all employees can voice their suggestions and ideas
Excellent team project management skills
An analytical mind-set
Experience in creating process improvement methods
You'll come in to contact with Trade Unions (previous experience with this would be beneficial)
Some flexibility

Why Gist?

At Gist we are united by our core values; with safety and people at the heart of everything do, we are progressive, accountable, collaborative, and ethical.

Our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’s sustainability commitments in Plan A.

Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there’s never been a better time to be part of our team. Join us and make an immediate impact.

Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it’s meaningful to you, it’s important to us.

Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply.

#LI-RC1

Recruiter

Carr, Rachel (Recruitment Lead - )

Apply Now

Refine Your Search

customer experience manager jobs in hemel hempstead, hrt

Change Manager

Assistant Store Manager

Customer Service Assistant Manager

Purchasing Manager

Customer Experience Manager

Marketing Manager

Head Of Customer Experience

Senior Account Manager

Reservations and Events Manager

Customer Success Manager

Client Engagement Manager

Distribution Centre Manager

Reputation & Engagement Communications Manager

Customer Experience Manager

Senior Customer Success Manager

Digital Marketing Executive

Enterprise Customer Success Manager

Client Services Manager

Enterprise Customer Experience Manager

Customer Experience Manager, Enterprise

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