Housing manager Work, Jobs in Hemel Hempstead, Hrt (with Salaries)

Resident Engagement Manager
Pinnacle Group —London
- £35,000 - £40,000 a year
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Deputy Property Manager
Pinnacle Group —Bromley-by-Bow
- £30,000 - £34,000 a year
- Customer service
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
Quick apply
Senior Manager Public Affairs (Housing)
Nationwide Building Society —London
- From £85,000 a year
- Full-time
- Communication skills
3d
VacancyTitle: Local Housing Manager - Scott Evans Court
Housing 21 —Winslow
- £33,494 a year
- Full-time
- Management
- Sick pay
10d
Junior Property Manager
Trinity Estates —Hemel Hempstead
- Monday to Friday
- Hybrid work
- Travel
- Employee discount
- Referral programme
3d
Out of Hours Team Manager - Housing Services
One YMCA —Watford
- £46,676 a year
- Full-time
- Hybrid work
5d
Head of Housing Performance & Insight
Stevenage Borough Council —Stevenage
- £56,232 - £59,377 a year
- Full-time
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Housing Data Manager
Stevenage Borough Council —Stevenage
- £37,280 - £40,777 a year
- Full-time
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
14d
Stage 2 & Housing Ombudsman Lead
Wandle Housing Association Limited. —London
- Up to £48,000 a year
- Hybrid work
Property Manager - Fixed Term Contract
Campions —London
- £32,000 - £34,000 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Lead Surveyor - Housing Compliance
Milton-Keynes-Council —Milton Keynes
- £60,637 - £64,412 a year
- Bachelor's degree
- In-person
- Leadership
- Annual leave
- Employee discount
Senior Product Manager - Social Housing SaaS
Aareon AG —London
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Azure
- Product management
- APIs
Manager - Public and Social Housing Transformation
BearingPoint United Kingdom —London
- Hybrid work
- Analysis skills
- Communication skills
- School
- Gym membership
Deputy Director, Housing and Regeneration Strategy
Ministry of Housing, Communities and Local Government —London
- £81,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Travel
14d
Head of Commercial - Housing
PayPoint —Welwyn Garden City
- Full-time
- Hybrid work
- Management
- Sales
- Financial services
Quick apply
Housing Policy Lead
Slough Borough Council —Slough
- £41,873 - £47,238 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
7d
Housing and Public Protection Business Improvement Manager
Royal Borough of Windsor and Maidenhead —Maidenhead
- £55,296 - £60,286 a year
- Full-time
- Hybrid work
- Contracts
- Business
- Leadership
- Annual leave
14d
Sheltered Housing Team Leader
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Microsoft Word
- Microsoft Excel
- Supervising experience
- Annual leave
- Employee discount
7d
Property Manager
Praxis Real Estate Management Ltd —London
- Full-time
- In-person
- Work from home
- Employee assistance programme
Quick apply
Assistant Director of Property Services
Hillingdon Council —Uxbridge
- £76,639 - £107,951 a year
- No degree
- Leadership
- Communication skills
- Free parking
- Employee discount
18h

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Resident Engagement Manager

Pinnacle Group -
London

Quick apply

Job details

£35,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Office
IT
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Resident Engagement Manager to join our Partnerships Team within our Home Division. A key focus of the role is to ensure residents have accessible and effective opportunities to provide feedback, share their views and influence services. The postholder will champion a culture where residents feel listened to, valued and confident that their feedback leads to tangible outcomes and service improvements. You will build strong, inclusive and resilient communities by delivering a resident engagement framework that adapts to resident needs, working closely with the Operations team to ensure a consistent approach across portfolios, while providing clients with regular insight, analysis and recommendations to improve engagement outcomes.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have experience in resident engagement, community development, or housing, with strong communication and relationship-building skills. You will be confident using digital engagement platforms (ideally Ark) to drive participation and analyse performance, alongside delivering face-to-face initiatives such as forums and events. With a proactive and adaptable approach, you will be able to manage multiple priorities, engage diverse communities and work collaboratively with internal teams and stakeholders to improve resident satisfaction and outcomes.

This is a hybrid role, predominantly remote, with attendance at our Holborn head office around twice per month alongside occasional resident engagement events. The role offers national coverage, with infrequent travel required, making it well suited to candidates based in the South East or within a reasonable commute to London.

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities will include:

Develop and deliver a resident engagement strategy that increases participation and inclusion.
Organise and facilitate resident meetings, forums, events, and consultations.
Build positive relationships with residents, ensuring their voices are heard and acted upon.
Support resident groups, to function effectively.
Promote digital and non-digital engagement channels to reach diverse audiences.
Lead the use of Ark (resident communication app) to create and maintain vibrant digital communities.
Develop and deliver a structured communications plan via Ark, including regular, targeted messaging to residents.
Create engaging, relevant content to improve resident interaction and participation rates.
Monitor and analyse engagement metrics (e.g. open rates, response rates, participation levels) to continuously improve performance.
Encourage adoption of the Ark app among residents, supporting onboarding and increasing usage.
Use Ark to promote events, consultations, community initiatives, and key service updates.
Identify community needs, priorities, and opportunities through insight and engagement.
Support the development of local projects, initiatives, and community-led activities.
Work with partners (local authorities, charities, health services) to deliver community programmes.
Collaborate with local agencies to address issues such as anti-social behaviour, isolation, and deprivation.
Monitor and report on engagement activity and outcomes, including digital engagement via Ark.
Use insights from resident surveys, including TSMs, to create targeted action plans aimed at increasing resident satisfaction with engagement.

Key requirements:

Experience in community development, resident engagement, housing, or similar roles.
Experience using digital engagement platforms (e.g. resident apps such as Ark).
Strong interpersonal and communication skills.
Ability to build trust and relationships with diverse communities.
Experience organising events and facilitating group discussions.
Knowledge of equality, diversity, and inclusion principles.
Ability to manage multiple projects and priorities.
Competent IT skills (e.g., MS Office, digital engagement tools).

Desirable

Experience working in housing or social housing sector.
Knowledge of safeguarding and community safety practices.
Experience analysing engagement data and improving communication strategies.

Our Offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

housing manager jobs in hemel hempstead, hrt

Resident Engagement Manager

Deputy Property Manager

Senior Manager Public Affairs (Housing)

VacancyTitle: Local Housing Manager - Scott Evans Court

Junior Property Manager

Out of Hours Team Manager - Housing Services

Head of Housing Performance & Insight

Housing Data Manager

Stage 2 & Housing Ombudsman Lead

Property Manager - Fixed Term Contract

Lead Surveyor - Housing Compliance

Senior Product Manager - Social Housing SaaS

Manager - Public and Social Housing Transformation

Deputy Director, Housing and Regeneration Strategy

Head of Commercial - Housing

Housing Policy Lead

Housing and Public Protection Business Improvement Manager

Sheltered Housing Team Leader

Property Manager

Assistant Director of Property Services

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