Junior service delivery manager Work, Jobs in Hemel Hempstead, Hrt (with Salaries)

Junior Service Delivery Manager
Computacenter —Hatfield
- Continuous improvement
- Organisational skills
- Communication skills
2d
Junior Service Manager - Service Operations
Sopra Steria —Hemel Hempstead
- £36,000 - £45,000 a year
- Continuous improvement
- Travel
- Annual leave
Junior HR Business Partner
Selecta —Hemel Hempstead
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Recruiting
- Free parking
- Sick pay
Quick apply
8d
Junior Project Manager (Technology)
Intelogy —Sunbury
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- PMP
- Business development
- Project management
- Health & wellbeing programme
- Work from home
Quick apply
10d
Customer Care Associate
Monica Vinader —London
- Weekend availability
- Travel
Quick apply
Construction Buyer
Formation Design and Build Ltd —Wembley
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- Computer skills
- In-person
Quick apply
10d
Assistant Manager - Customer Service
Gallagher —Tower
- Project management
- Team management
12d
Senior Account Manager
Audience Collective —London
- £48,000 - £50,000 a year
- Remote
- Continuous improvement
Quick apply
Data Centre Technician , Data Centre Operations
Amazon Data Services UK Limited —Slough
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
Cashier
Demo Co —London
- £34 - £436 a month
- Full-time
- CRM software
- Customer service
- Business development
1d
Senior Property Manager
Trinity Estates —Hemel Hempstead
- Monday to Friday
- Hybrid work
- Team management
- Mentoring
- Budgeting
- Employee discount
- Referral programme
9d
Junior Category Manager
Wickes —Watford
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
2d
Junior Account Manager
Recorra —London
- £30,000 - £32,000 a year
- Full-time
- Presentation skills
- Annual leave
- Employee assistance programme
Junior Product Manager
Teya —London
- Full-time
- Bachelor's degree
- Product management
- Communication skills
Account Manager - Health & Beauty
Brand Addition —London
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
Assistant Area Manager
SIDEKICK GROUP LTD —London
- £38,500 a year
- Full-time
- Team management
- Organisational skills
- In-person
- Health & wellbeing programme
Quick apply
Junior Technical Support Engineer
Zixi —London
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Linux
Quick apply
12d
Senior Delivery Manager
Waracle —London
- Full-time
- Hybrid work
- Mentoring
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Customer Service Excellence – Contact Centre Consultant Manager
Pwc UK —London
- Full-time
- Hybrid work
- Customer service
- Business development
- Team management
Junior Trading Manager
Signet —Watford
- Full-time
- Hybrid work
- Merchandising
- Data analysis skills
- Analysis skills
- Employee discount

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junior service delivery manager jobs near hemel hempstead, hrt

Junior Service Delivery Manager

Computacenter -
Hatfield

Apply Now

Job details

2 days ago

Qualifications

Stakeholder collaboration
Stakeholder liaison
IT service management
Continuous improvement
Continuous improvement cycles oversight
Organisational skills
Root cause analysis
Communication skills
Time management

Full job description

Location: UK - Hatfield | Job-ID: 219722 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

Life on the team

Junior Service Delivery Manager (Service Delivery Manager 1)

Based in Hatfield with hybrid and options.

NB: There will be an expectation to be on-site 1-2 days per week

The Junior Service Delivery Manager supports the delivery and performance of internal IT services, working closely with Service Delivery colleagues to ensure services are stable, efficient, aligned to business needs and continuously evolving.

What you’ll do

The role provides hands-on exposure to service management, stakeholder engagement, and ITIL practices. The post holder will support service reviews, operational governance, and reporting, whilst driving continual improvement activities and problem analysis leading to service improvement and stability.

Main Duties

Help track incidents, service issues, and trends, escalating concerns as appropriate.
Support senior colleagues during major incidents and service disruptions.
Drive Problem Management outcomes, including root cause analysis and corrective and preventative actions.
Act as a supporting point of contact for stakeholders.
Help prepare service review materials, performance reports, and communications.
Assist with post incident reviews, root cause analysis, and action tracking.
Support requests for change to existing services
Support service transition and operational acceptance activities for new or changed services.
Build positive working relationships with IT teams and business users
Support the tracking and reporting of service improvement initiatives.
Help analyse service data to identify recurring issues or risks.
Contribute to initiatives that improve service quality, reliability, and user experience.
Identify continual service improvement initiatives based on service data, incident trends, and stakeholder feedback
Escalate risks, issues, or dependencies to senior colleagues

What you’ll need

Basic understanding of IT service management concepts.
Interest in ITIL practices and service delivery environments.
Ability to understand and work with service performance data.
Willingness to learn about infrastructure, applications, and end user services.
Clear written and verbal communication skills.
Ability to work collaboratively with technical and business teams.
Organised approach to tracking actions and follow ups.
Professional and customer focused mindset
Good organisational and time management skills.
Attention to detail and commitment to quality.
Able to work under guidance and ask for support when required.

Essential skills

Basic understanding of IT service management concepts.
Interest in ITIL practices and service delivery environments.
Ability to understand and work with service performance data.
Willingness to learn about infrastructure, applications, and end user services.
Clear written and verbal communication skills.
Ability to work collaboratively with technical and business teams.
Organised approach to tracking actions and follow ups.
Professional and customer focused mindset
Good organisational and time management skills.
Attention to detail and commitment to quality.
Able to work under guidance and ask for support when required.

Desirable skills

Experience in IT operations, service support, or a related IT role.
Exposure to incident management, service reporting, or support environments.
Basic understanding of how IT services support business outcomes.
ITIL 4 Foundation (or willingness to work towards).

Critical success factors

Accurate and timely service reporting and action tracking.
Effective support to senior service delivery managers.
Improved understanding of IT service management practices.
Positive feedback from stakeholders and team members.
Progression towards independent service delivery ownership.

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We’re a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!

Apply Now

Refine Your Search

junior service delivery manager jobs in hemel hempstead, hrt

Junior Service Delivery Manager

Junior Service Manager - Service Operations

Junior HR Business Partner

Junior Project Manager (Technology)

Customer Care Associate

Construction Buyer

Assistant Manager - Customer Service

Senior Account Manager

Data Centre Technician , Data Centre Operations

Cashier

Senior Property Manager

Junior Category Manager

Junior Account Manager

Junior Product Manager

Account Manager - Health & Beauty

Assistant Area Manager

Junior Technical Support Engineer

Senior Delivery Manager

Customer Service Excellence – Contact Centre Consultant Manager

Junior Trading Manager

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