Customer experience specialist Work, Jobs in Henfield, Wsx (with Salaries)

Employment Facilitator / Employability Tutor
Elevate Employment Services —Worthing
- £26,000 - £27,000 a year
- Full-time
- Customer service
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
3d
Sales Executive
T&M Bowser Solutions —Partridge Green
- Full-time
- CRM software
- Business development
- In-person
- Free parking
- Profit sharing
Quick apply
12d
Part-Time Business Administrator & Job Coordinator
Vale Estate Landscaping and Irrigation —Chichester
- From £20 an hour
- Part-time
- Remote
- Microsoft Word
- Computer literacy
- Administrative experience
- Work from home
Quick apply
Cruise Sales Consultant
The Cruise Line —Burgess Hill
- From £26,000 a year
- Weekend availability
- Microsoft Word
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Customer Service Representative
Visual Comfort Europe Ltd —Shoreham by Sea
- £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
11d
Sales Assistant
TGJones —Burgess Hill
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- School
- Employee assistance programme
- Employee discount
Quick apply
9d
Team Leader - Secure Mental Health
EMED Group —Burgess Hill
- £15.22 an hour
- Full-time
- Team management
- Recruiting
- Organisational skills
- Annual leave
Quick apply
Vending Operator - Decorum Vending Ltd
9620146 —Crawley
- From £31,175 a year
- Full-time
- Maintenance
- English
- In-person
- Annual leave
Quick apply
11d
IT and Cyber Presales Consultant
Focus Group —Shoreham by Sea
- £50,000 - £62,000 a year
- Full-time
- Hybrid work
- Azure
- Travel
Quick apply
Sales Advisor
FlooringSuperstore.com —Hove
- Up to £38,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
12d
Trainee Claims Assessor
Unum Group —Dorking
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Work from home
Trainee Recruitment Consultant
Evidencia Life Sciences —Horsham
- £26,000 - £30,000 a year
- Full-time
- Sales
- Bachelor's degree
- Recruiting
- Free parking
- Referral programme
Quick apply
12d
Sales Executive
WeBuyAnyCar —Haywards Heath
- £28,200 - £35,220 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Inside Sales Account Manager
PGH Pest Control & Prevention —Gomshall
- Up to £40,000 a year
- Monday to Friday
- CRM software
- Customer service
- Salesforce
- Free parking
- Employee discount
Quick apply
Financial Controller/Bookkeeper
Green Manor Building Ltd —Henfield
- From £20 an hour
- Part-time
- Microsoft Excel
- English
- Data entry
- Free parking
- Flexible schedule
Quick apply
3d
Field Sales Executive
Charity Link —Brighton
- £27,000 - £55,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Engagement Executive
Unum Group —Dorking
- £30,000 - £35,000 a year
- Full-time
- Marketing
- Organisational skills
- In-person
- Annual leave
Personal Travel Planner
Specialist Holidays Group —Horsham
- £26,000 a year
- Full-time
- Hybrid work
- Sales
- Writing skills
- Data entry
- Free parking
- Store discount
Quick apply
Personal Injury Handler (12 Month FTC)
1st Central —Haywards Heath
- £33,000 - £37,000 a year
- Full-time
- Computer literacy
- Writing skills
- Continuous improvement
Guest Experience Specialist (UK)
ATR Safari —Guildford
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Hotel experience
- Free parking
- Sick pay
Quick apply
13d

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Employment Facilitator / Employability Tutor

Elevate Employment Services -
Worthing

Quick apply

Job details

Permanent | Full-time
£26,000 - £27,000 a year
3 days ago

Benefits

Casual dress
Store discount
Health & wellbeing programme
Additional leave
Private dental insurance
Free flu jabs
Annual leave
Company pension
Company events
Private medical insurance
Employee discount
Sick pay
Free fitness classes

Qualifications

Facilitation
Customer service
Stakeholder liaison
Partnership building
Business coaching

Full job description

Job Description

POST: Employment Facilitator

HOURS: 37.5 hours per week

LOCATION: Worthing

SALARY: £26,000 - £27,000 per annum

ANNUAL LEAVE: 25 days + 8 bank holiday days paid holiday

INTRODUCTION TO ELEVATE EMPLOYMENT SERVICES

Elevate delivers key national programmes to support people back into employment, such as the Department for Work and Pensions (DWP) Restart Scheme, National Careers Service, and Jobs Growth Wales+, underpinned by our commitment to excellence through the Matrix Standard.

PRIMARY JOB FUNCTION

The DWP Restart Scheme gives individuals who have been out of work for at least 6 months enhanced support to find jobs in their local area. The programme is designed to break down any employability barriers that could be holding them back from finding work. Restart referrals will be made over a 3-year period and provides up to 12 months of tailored support for each participant. By working with employers, local government, and other partners we will deliver tailored support for individuals into gaining sustainable employment.

RESPONSIBILITIES

To deliver high impact, engaging and interactive employment skills to groups of participants. The groups will require focussed digital skills training such as CV writing, transferable skills analysis, job search and interview skill preparation to help them move on to achieve and sustain new employment.

Facilitate face to face or digital employability sessions to groups of participants
Select appropriate facilitation methods or activities, design and develop interventions which meet participant requirements to develop realistic job goals and career paths
Manage participants both face to face and virtually, encouraging participation and ongoing engagement with employability interventions
Work collaboratively with operational teams to offer high impact and engaging training solutions to meet a range of participants needs including mock interviews, ‘how to’ sessions and other work preparation activities
Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to participants, both remotely and face to face
Provide advice, guidance, and challenge where appropriate to develop customer’s capability in the recruitment process ensuring they have the necessary skills and confidence to secure realistic job goals
Develop relationships and networks with key stakeholders including employers, Job Centre teams and provisions and funding providers to ensure smooth operation of all processes
Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc
Drive our customer service standards so that all participants are provided with the same high standard of service that maximises their chances of securing sustainable employment
Maintain participant records to a required quality standard to ensure the participant journey is documented in accordance with our quality standards and contractual requirements
When delivering training remotely ensure appropriate digital technologies are being utilised with an appropriate delivery environment that supports privacy and confidentiality of attendees.
Any other ad hoc duties in line with delivery program requirements.

PERSON SPECIFICATION

Experience and Qualifications

Essential:

Ability to embrace our company values which are Kindness, Respect, Integrity, and Innovation!
Experience of delivering high impact, engaging and interactive group training sessions
Experience of working in a customer focused, results driven environment
Experience of providing one to one support and coaching to individuals with the ability to constructively challenge where needed.

Desirable:

A recognised Teaching or Training qualification
Knowledge of recruitment legislation and the local labour market.
Knowledge and experience of the employability sector.

Key Competencies:

Adaptability
Results focused
Customer centric
Rapport building
Resilience
Quality & compliance.

Other

You will require an Enhanced DBS Disclosure for this role, which the Company will pay for.

Job Types: Full-time, Permanent

Pay: £26,000.00-£27,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Employee discount
Free fitness classes
Free flu jabs
Health & wellbeing programme
Private dental insurance
Private medical insurance
Sick pay
Store discount

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in henfield, wsx

Employment Facilitator / Employability Tutor

Sales Executive

Part-Time Business Administrator & Job Coordinator

Cruise Sales Consultant

Customer Service Representative

Sales Assistant

Team Leader - Secure Mental Health

Vending Operator - Decorum Vending Ltd

IT and Cyber Presales Consultant

Sales Advisor

Trainee Claims Assessor

Trainee Recruitment Consultant

Sales Executive

Inside Sales Account Manager

Financial Controller/Bookkeeper

Field Sales Executive

Customer Engagement Executive

Personal Travel Planner

Personal Injury Handler (12 Month FTC)

Guest Experience Specialist (UK)

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