Call centre Work, Jobs in Herne Bay (with Salaries)

Customer Service Advisor
Fire Protection Online Ltd —Canterbury
- £13.61 an hour
- Full-time
- Customer service
- Organisational skills
- IT
Quick apply
2h
Cold Calling & Lead Generation Assistant (Part-Time)
DMT Facilities LTD —Broadstairs
- £13 - £18 an hour
- Part-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Work from home
- Flexible schedule
Quick apply
Customer service Advisor (Billing) Folkestone
Affinity Water —Folkestone
- £26,206 a year
- Weekend availability
- Customer service
6d
111 Health Advisor (Call Handler) - Gillingham
South East Coast Ambulance Service NHS Foundation Trust —Gillingham
- £24,937 - £30,000 a year
- Weekend availability
- Typing
- Communication skills
- Free parking
- Annual leave
2d
Telesales
Project Green Group —Kennington
- £21,420.00 - £30,137.95 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Telesales / Business Developer
Howdens Joinery Co. —Folkestone
- Full-time
- Sales
- Annual leave
- Employee discount
13d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Southend-on-Sea
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Door to Door - Sales Executive
Verisure Services (UK) Limited —Southend-on-Sea
- Full-time
- Sales
- Driving
- Communication skills
Quick apply

Discover related jobs

Based on your search for call centre jobs.

Hygiene Operative
Speciality Breads Ltd —Ramsgate
Food Hygiene or Health & Safety certificate (Level 2). The role supports the safe and efficient production of high-quality frozen and ambient bread products.
£30,500 a year
Quick apply
9d
Head of Operations
FareShare Kent —Ashford
Proven management experience in the voluntary sector or in food logistics are both desirable qualities for this role.
£50,307 a year
Quick apply
13d

I want to receive the latest job alerts for call centre in herne bay

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call centre jobs near herne bay

Sales Executive jobs in Southend-on-Sea

Lead Generation Specialist jobs in Tamworth

Lead Generation Specialist jobs in Blackpool

Lead Generation Specialist jobs in Wales

Lead Generation Specialist jobs in Bracknell

No Experience Civil Service jobs in Blackpool

Junior Customer Success jobs in London

Customer Service Representative jobs in Maidstone

Remote Weekend Customer Service Job jobs in London

Customer Service Representative jobs in Rotherham East

Customer Service Representative jobs in Havant

Customer Service Representative jobs in Scunthorpe

Business Developer jobs in Telford

Finance Business Partner jobs in Manchester

Business Developer jobs in Manchester

Business Developer jobs in Theale

Business Developer jobs in London

Telemarketer jobs in Clevedon

Senior Telemarketer jobs in Bournemouth Bh8

Senior Telemarketer jobs in Dorchester

Customer Service Advisor

Fire Protection Online Ltd
Canterbury

Quick apply

Job details

Full-time
£13.61 an hour
2 hours ago

Qualifications

Customer service
Organisational skills
IT
Communication skills

Full job description

Customer Service Advisor

Would you like to join a company that genuinely cares?

If you're passionate about helping people, enjoy solving problems, and want to work in a supportive team, we'd love to hear from you.

We are a growing online safety company supplying products that help keep people safe every day. Our customers rely on us for expert advice, friendly service, and practical solutions,and that's where you come in.

About the Role

As a Customer Service Advisor, you'll be the friendly voice of our business, providing excellent customer service by phone and email. No two days are the same. One moment you might be helping a customer measure a fire bucket to ensure it fits their trolley, and the next you'll be advising on the most suitable fire safety products for their workplace.

You'll play a key role in ensuring every customer receives a professional, efficient and friendly service from their first enquiry through to the successful delivery of their order.

Hours:

Full-time
Monday to Friday
9:00am – 5:00pm
Office-based

Key Responsibilities

Your responsibilities will include:

Answering all incoming telephone calls promptly and professionally.
Answering incoming calls for other departments when required.
Processing customer orders accurately and efficiently.
Generating sales orders from purchase orders received.
Responding to customer enquiries by telephone and email.
Managing and organising the customer service inbox, ensuring all emails and call centre enquiries are responded to promptly or forwarded to the appropriate department.
Keeping customers informed of any stock shortages or backorders and providing updates on expected delivery times.
Liaising with couriers to track deliveries and keep customers informed of any delays.
Liaising with suppliers to obtain product information and resolve customer queries.
Preparing customer quotations and following up where appropriate.
Arranging product returns, replacements and credits where necessary.
Using our order management system to accurately record customer interactions, orders and service requests.
Maintaining accurate customer records and updating information where required.
Working closely with the warehouse, sales and purchasing teams to ensure orders are fulfilled efficiently.
Assisting with general administrative duties to support the smooth running of the customer service department.
Providing a consistently high standard of customer service while identifying opportunities to exceed customer expectations.

What We're Looking For

We're looking for someone who enjoys talking to people and takes pride in delivering outstanding customer service.

Ideally, you'll have:

Excellent communication and listening skills.
Previous experience in a customer service or office-based role.
A friendly, positive and professional telephone manner.
Strong organisational skills with the ability to prioritise a busy workload.
Excellent attention to detail and accuracy.
Good IT skills and confidence using order management or CRM systems.
A flexible attitude and willingness to help colleagues.
Strong team-working skills.
Good attendance and punctuality.

What We Offer

In return, you'll become part of a friendly and supportive team where your contribution is genuinely valued.

Career Development

This is a permanent, full-time position with genuine opportunities for career progression. As our company continues to grow, we always look to promote from within wherever possible, giving our team the chance to develop and progress into new roles.

If you're looking for a company where you'll be supported, appreciated, and have the opportunity to build a long-term career, we'd love to hear from you.

Pay: £13.61 per hour

Work Location: In person

Quick apply

Refine Your Search

call centre jobs in herne bay

Customer Service Advisor

Cold Calling & Lead Generation Assistant (Part-Time)

Customer service Advisor (Billing) Folkestone

111 Health Advisor (Call Handler) - Gillingham

Telesales

Telesales / Business Developer

JUNIOR SALES CONSULTANT

Door to Door - Sales Executive

Discover related jobs

I want to receive the latest job alerts for call centre in herne bay

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected