Customer experience specialist Work, Jobs in Hickstead, Wsx (with Salaries)

Customer Experience Specialist
The GelBottle Inc. —Brighton
- Hybrid work
- Communication skills
- Employee discount
Quick apply
4d
Fulfilment Specialist
Wonderpack Eco —Burgess Hill
- From £26,440 a year
- 8 hour shift
- Heavy lifting
- Forklift
- Warehouse experience
Quick apply
6d
Marketing & Sales Executive
WNV-Systems —Horsham
- £28,500 - £32,500 a year
- Full-time
- Maintenance
- Microsoft Office
- Business development
- Annual leave
Quick apply
Telesales Executive, Telesales Agent, Telesales Consultant
Your Brand Cover Ltd —Portslade
- £25,000 - £45,000 a year
- Full-time
- CRM software
- Salesforce
- In-person
- Annual leave
- Flexitime
Quick apply
10d
Trainee Vehicle Recovery Driver
Westbourne Motors Ltd —Burgess Hill
- £30,900 - £34,000 a year
- Weekend availability
- Hybrid work
- Customer service
- No experience needed
- Driving
- Store discount
- Employee discount
Quick apply
5d
Recruitment Consultant
Maximus Solutions Ltd —Hove
- £27,000 - £40,000 a year
- Full-time
- Construction
- Communication skills
Quick apply
6d
Customer Operations Specialist
Octopus Electric vehicles —Brighton
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Account Manager (Part-Time)
Tann Westlake —Bognor Regis
- Up to £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Business development
- Project management
- Free parking
- Work from home
Quick apply
10d
Trainee Claims Assessor
Unum Group —Dorking
- Full-time
- Customer service
- Financial services
- Communication skills
Packaging Technician
Allergy Therapeutics —Worthing
- £26,230 a year
- Overtime
- In-person
- Leadership
- Mechanical knowledge
- Free parking
- Health & wellbeing programme
Quick apply
9d
Senior Customer Service Advisor
Barclays —Haywards Heath
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Experience Advisor
MPB —Brighton
- £26,700 a year
- Full-time
- Hybrid work
- Customer service
- AI
- Annual leave
- Employee assistance programme
Quick apply
Client Excellence Manager
DGS —Horsham
- £35,000 - £43,000 a year
- Full-time
- Travel
- In-person
- Free parking
Quick apply
6d
Junior Lighting Designer
Future Light Design Ltd —Leatherhead
- Full-time
- AutoCAD
- Customer service
- In-person
Quick apply
Conference Administrator
INTERCEM —Epsom
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Service Advisor
Yoke for Robert Walters —Hove
- £14 - £16 an hour
- Temporary
- Hybrid work
- Financial services
- In-person
- Communication skills
Quick apply
Data Centre Design Manager
Salute Inc. —Gatwick Airport
- Full-time
- Hybrid work
- CAD
- Engineering
- Travel
- Annual leave
Quick apply
Travel Support Executive
IAG Loyalty —Crawley
- Weekend availability
- Hybrid work
4d
Apprentice Composite Technician
Global Technologies Racing Limited —Arundel
- £17,680 - £18,270 a year
- Full-time
- English
- Travel
- In-person
Quick apply
13d
Distribution Retentions Specialist
OneFamily —Brighton
- Full-time
- Microsoft Excel
- Microsoft Office

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customer experience specialist jobs near hickstead, wsx

Customer Experience Specialist

The GelBottle Inc. -
Brighton

Quick apply

Job details

4 days ago

Benefits

Season ticket loan
Company pension
Company events
Employee discount
Sabbatical
Enhanced maternity leave
Car scheme

Qualifications

NetSuite
Zendesk
Communication skills

Full job description

About the role

The GelBottle Inc. is on an exciting growth journey, and we're looking for a Customer Experience Specialist to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact!

As part of our Customer Experience team, you’ll support customers across phone, email and digital channels, helping with everything from orders and product advice to application support and issue resolution - all while delivering a brilliant customer experience at every touchpoint.

If you love helping people, communicating confidently and thrive in a busy environment where no two days are the same, this could be the perfect role for you.

Your Role:

Be the go-to voice of the brand, supporting customers across phone, email and digital channels.
Handle a high volume of customer queries with confidence, empathy and professionalism.
Help customers with orders, deliveries, returns and account queries, delivering quick and effective resolutions.
Provide clear advice on products, specifications and application support.
Manage digital tickets efficiently, keeping response times high and customers updated every step of the way.
Work closely with internal teams to solve more complex issues and deliver a seamless customer experience.
Support customers with placing orders, tracking shipments and managing their accounts.
Monitor customer feedback across digital channels while maintaining a friendly, professional brand tone.
Spot recurring trends and share ideas to improve processes, FAQs and the overall customer journey.

About you:

We’re looking for someone with proven experience in a fast-paced customer experience or support role who loves helping people and thrives in a busy environment. You’ll be a confident communicator, able to manage multiple queries at once while delivering a professional, customer-first experience across phone and digital channels.

What you'll bring:

Experience in a customer experience or support role within a fast-paced environment.
An interest in beauty, cosmetics or the professional nail industry is highly desirable.
Strong communication skills with the confidence to build great customer relationships across phone and digital channels.
A proactive, solutions-focused mindset with the ability to stay calm under pressure.
Confidence managing multiple customer queries at once while keeping service levels high.
A collaborative approach and genuine passion for delivering brilliant customer experiences.
Comfortable using digital systems, ticketing platforms and order management tools.
Experience with Zendesk, Gorgias or NetSuite would be a bonus.

Why TGB?

At TGB, we’re driven by passion and dedication to become a leader in our industry. What sets us apart is our founder-led approach, fostering a close-knit and supportive culture where teamwork and fun go hand in hand. We truly value every team member's contributions and offer a range of rewards and recognition to celebrate your achievements.

What we can offer you:

Hybrid working

Yearly company bonus

£1,000 yearly personal development fund

5 'study days' a year

25 days holiday + bank holidays

'Daisy days' (extra 2 days off throughout the year)

️ Holiday purchase scheme (+5 days)

Birthday bonus (after one years’ service)

Enhanced maternity Leave

Long service award (additional holiday allowance)

3 month’s sabbatical offered upon 3 years’ service

Healthcare cash plan (via. Health Shield)

Electric car lease scheme (via. salary sacrifice)

Discount on spa treatments and consumer products

Life assurance + pension scheme

Regular funded company events

Season ticket loan

What happens next?

1. Apply!

2. Screening call with our Talent team (30min)

3. Interview with hiring manager (30min)

4. Practical interview (Brighton HQ 1hr)

Please note: We may close this role early if we find the right person sooner than expected - so if you're interested, we want to hear from you soon.

Quick apply

Refine Your Search

customer experience specialist jobs in hickstead, wsx

Customer Experience Specialist

Fulfilment Specialist

Marketing & Sales Executive

Telesales Executive, Telesales Agent, Telesales Consultant

Trainee Vehicle Recovery Driver

Recruitment Consultant

Customer Operations Specialist

Account Manager (Part-Time)

Trainee Claims Assessor

Packaging Technician

Senior Customer Service Advisor

Customer Experience Advisor

Client Excellence Manager

Junior Lighting Designer

Conference Administrator

Customer Service Advisor

Data Centre Design Manager

Travel Support Executive

Apprentice Composite Technician

Distribution Retentions Specialist

I want to receive the latest job alerts for customer experience specialist in hickstead, wsx

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