Receptionist
Crowne Plaza Marlow —Marlow
- £10.85 - £12.71 an hour
- Hotel
- Front desk
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
Sales Assistant 12 Hours
The Entertainer —St Albans
- £11.15 - £12.71 an hour
- Temporary
- Customer service
- Merchandising
Quick apply
Front of House
Bracknell Swimarium —Bracknell Forest
- £14.50 an hour
- Part-time
- Front desk
- In-person
- Time management
- Gym membership
Quick apply
2d
Casual Venue Assistant
SouthOxfordshireAndVale —Didcot
- Weekend availability
- Bar
- Cash handling
- Café
- Flexible schedule
Quick apply
1d
Ground Floor - Team Member
Premier Inn —Tring
- Up to £13.06 an hour
- Part-time
- No experience needed
- Hotel
- Front desk
- Employee discount
Quick apply
General Manager
Mad Squirrel Brewery —High Wycombe
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Profit sharing
- Health & wellbeing programme
Quick apply
Receptionist - Cecconi's Mayfair, Central London
Soho House & Co. —London
- £15.50 an hour
- Front desk
- Training & development
- Leadership
- Employee discount
Quick apply
General Manager - Front of House (Hospitality)
Moogies Limited —Aylesbury
- £37,000 - £43,000 a year
- Full-time
- Sales
- Restaurant management
- Hotel
- Free parking
- Employee discount
Quick apply
7d
General Assistant
BaxterStorey UK —West Drayton
- £13.26 an hour
- 12 hour shift
- Hospitality
- Customer service
- Food service experience
- Employee assistance programme
- Employee discount
Quick apply
Groups, Reservations, Meetings & Events Coordinator- PT/FT
HGI Abingdon Oxford —Abingdon
- £28,000 - £28,500 a year
- Part-time
- Hotel
- Communication skills
- Time management
- Free parking
- Health & wellbeing programme
Quick apply
4d
Events Operations Supervisor - Soho Farmhouse
Soho House & Co. —Oxford
- £17.50 an hour
- Weekend availability
- Bar
- Employee discount
Quick apply
Host Team Member - Reception - 16 hrs - Week days
Village Hotel - Reading - Reception / Nights —Reading
- £8.00 - £12.71 an hour
- Part-time
- Hotel
- Front desk
- Employee assistance programme
- Gym membership
Quick apply
20h
Guest Service Associate
Courtyard by Marriott Heathrow airport —Hayes
- £26,437 a year
- Weekend availability
- Hotel
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
Weekend Receptionist
Water Mill House —Hemel Hempstead
- £12.74 an hour
- 12 hour shift
- Front desk
- Cleaning
- Annual leave
- Employee assistance programme
9d
Hotel Receptionist - part-time NIGHT SHIFTS
Active Hospitality —Wokingham
- Up to £12.71 an hour
- Part-time
- Hotel
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
Catering Assistant
Elior UK —Henley on Thames
- £12.74 an hour
- Part-time
- Customer service
- Food service experience
Quick apply
Runner - White City House, West London
Soho House & Co. —London
- £14.50 an hour
- Bar
- Organisational skills
- Cleaning
- Employee discount
Quick apply
Runner (Part-Time) - 76 Dean Street, Central London
Soho House & Co. —London
- £14.50 an hour
- Part-time
- Bar
- Organisational skills
- Cleaning
- Employee discount
Quick apply
Facilities Front Of House Reception
OCS Group —Slough
- Microsoft Word
- Inventory control
- Computer literacy
Quick apply
8d
General Guest Support Supervisor
Switch Housing —Maidenhead
- £13.54 an hour
- Weekend availability
- Supervising experience
- Training & development
- Guest services
Quick apply

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Receptionist

Crowne Plaza Marlow -
Marlow

Quick apply

Job details

Permanent
£10.85 - £12.71 an hour

Benefits

Employee assistance programme
Employee discount

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Upselling
Front desk
Customer interaction
Cash handling
Communication skills
Hotel front office operations

Full job description

Receptionist

Location Description

Crowne Plaza Marlow is a contemporary 4-star lakeside hotel offering stylish bedrooms, the AA Rosette Glaze Restaurant, Aqua Bar & Conservatory, and the Quad Wellness & Spa with pool, gym, and treatment facilities.

The hotel also features extensive meetings and events facilities for up to 450 delegates and is conveniently located near the M4, M40, and Heathrow, with easy access to Marlow, Windsor, and the Thames Valley area.

Job Description

Who are we looking for?

We are on the hunt for an outgoing Receptionist to continue the work of our excellent Front Office team. Sound like you?

If so, you’ll be brimming with the friendliness and warmth that TROO is famous for, and capable of energising our front of house operations with your infectious enthusiasm. You’ll be well-turned out, highly-motivated and brimming with confidence, which you’ll use to go above and beyond in making each guests’ experience truly special.

As you grow in the role, you’ll become a fount of knowledge on the heritage of our unique properties as well as the quality of our food and drink, which you’ll use to keep customers informed and enlightened during their stay.

You’ll be the first and last face many of our visitors encounter, effortlessly reflecting our values of Loyalty, Integrity, Versatility and Excellence. And as you make the role your own, you’ll be nurtured and developed with considered career progression to ensure you flourish within our team.

Key Responsibilities:

Welcome all guests and customers to the hotel with exceptional service, including seamless guest check-in and check-out processes.
Uphold the highest standards of service throughout the guests' stay.
Adhere to hotel and company cash and credit handling procedures, promptly reporting any discrepancies to supervisors or managers.
Stay informed about hotel occupancy to optimise room sales.
Seize commercial opportunities by upselling within the department.
Ensure accurate posting of charges with supporting documentation for guest accounts.
Handle reservations in accordance with company and brand standards.
Contribute innovative ideas for department and hotel enhancement.
Maintain equipment safety and adhere to company guidelines and risk assessments.
Address customer queries or concerns with professionalism and efficiency.
Provide support to guests with inquiries, luggage, and booking services when needed.
Foster positive working relationships with colleagues across the department and hotel.

Qualifications:

Previous experience in a hospitality or customer service role preferred.
Strong communication and interpersonal skills.
Ability to multitask and prioritise tasks in a fast-paced environment.
Proficiency in handling cash and credit transactions.
Knowledge of reservation systems is advantageous.
Commitment to delivering outstanding guest experiences.

Troo Benefits

Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the IHG portfolio. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.

Quick apply

Refine Your Search

the front room jobs in high wycombe

Receptionist

Sales Assistant 12 Hours

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Ground Floor - Team Member

General Manager

Receptionist - Cecconi's Mayfair, Central London

General Manager - Front of House (Hospitality)

General Assistant

Groups, Reservations, Meetings & Events Coordinator- PT/FT

Events Operations Supervisor - Soho Farmhouse

Host Team Member - Reception - 16 hrs - Week days

Guest Service Associate

Weekend Receptionist

Hotel Receptionist - part-time NIGHT SHIFTS

Catering Assistant

Runner - White City House, West London

Runner (Part-Time) - 76 Dean Street, Central London

Facilities Front Of House Reception

General Guest Support Supervisor

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