Patient access occupations Work, Jobs in Highbury, Gtl (with Salaries)

Patient Access Officer
HCA Healthcare UK —London
- £28,860 a year
- Full-time
- Customer service
- Administrative experience
- Patient care
- Employee discount
11h
Patient Support Executive
CREATE Fertility —London
- £30,784 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
7d
Clinical Administrative Assistant/Receptionist
Dr Jinah Yoo Dermatology & Anti-Ageing —London
- £25,000 - £32,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Front desk
Quick apply
7d
Patient Advisor Administrator
Pharmacy2U —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
13d
Patient Coordinator
Drs Tatiana + Rishi Advanced Aesthetics —London
- £30,000 - £40,000 a year
- Part-time
- Customer service
- English
- Front desk
Quick apply
12d
Patient Liaison Officer Bank-London
Mayo Clinic —London
- £19 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Patient Engagement Officer
London Egg Bank —London
- £28,000 - £31,000 a year
- Sales
- Patient care
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Medical Receptionist / Clinic Coordinator
Health Consultants Inc —London
- £30,000 - £40,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Front desk
Quick apply
13d
Clinical Services Administrator
CPotential —London
- £26,000 - £28,500 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
12d
Dental Receptionist/Nurse
Willow Tree Dental and Orthodontic Centre —London
- £14.50 - £16.00 an hour
- Part-time
- Microsoft Office
- Administrative experience
- In-person
- Employee discount
- Sick pay
Quick apply
Maternity Cover - GP Receptionist/ Patient Support Team
Queenswood Medical Practice —London
- £25,194 a year
- Part-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply
Patient Experience & Growth Coordinator
Sands End Dental & Face Studio —London
- £32,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Health & wellbeing programme
Quick apply
11d
Patient Administrator
Circle Health Group —London
- Up to £25,620 a year
- Full-time
- Hospital
- Employee discount
- Life insurance
Dental Receptionist/Administrator
HDC Dental —Finsbury Park
- From £12.71 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
- Free parking
- Employee discount
Quick apply
6d
Customer Service Associate (Patient Outreach)
Rightangled —London
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
Quick apply
Treatment Coordinator / Senior Receptionist Front of House
SmileUp Dental —London
- £29,000 - £35,000 a year
- Part-time
- Spanish
- Sales
- Customer service
- Employee discount
- Sick pay
Quick apply
9d
Patient Support Co-Ordinator
King's Fertility —London
- £27,000 - £27,001 a year
- Full-time
- Google Suite
- Microsoft Office
- Administrative experience
Quick apply
Assistant/ Clinic Coordinator - Camberwell, London
Reshape Aesthetics —London
- £80 a day
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
Care Coordinator - Enhanced Access
Healthcare Central London —London
- £31,000 - £33,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
5d
Treatment Coordinator & Patient Care Specialist
Orchard Orthodontics —London
- Full-time
- Customer service
- IT
- In-person
Quick apply
12d

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Patient Access Officer

HCA Healthcare UK -
London

Apply Now

Job details

Permanent | Full-time
£28,860 a year
11 hours ago

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Administrative experience
Patient care
Communication skills

Full job description

Patient Access Officer

London: The Harley Street Clinic /Outpatients

Part time:22.5 hours per week, Monday to Friday (occasional Saturday at an overtime pay rate).

Shifts will vary between 7:45am -8pm. (Flexibility required to cover various shifts during these hours)

Permanent Contract

Salary: FTE £28,860 per annum ( Pro rata to 22.5hrs)

We’re looking for a Patient Access Officer to join our Patient Access team based at The Harley Street Clinic. This is your opportunity to become a vital part of the UK’s largest private healthcare provider.

Candidates with a background in customer-facing roles—such as retail or hospitality—are encouraged to apply. Your interpersonal skills, positive attitude, and customer service experience will be invaluable in delivering a 5-star patient experience.

Your duties as a Patient Access Officer will include providing a comprehensive range of administrative services to consultants and other third parties that will assist in promoting the successful management of all aspects needed to facilitate a seamless patient pathway. In this role, you will be able to facilitate the patient’s experience by providing a 5-star and world class service to our internal and external stakeholders through a seamless patient journey with a high level of customer care at all times whilst handling a high volume of activity.

For candidates from retail or hospitality, this role offers a unique opportunity to bring your customer service skills into a healthcare environment, where you can grow professionally and have a direct impact on patient care. You’ll gain valuable experience in a clinical setting, with opportunities for career progression through internal and external training

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Patient Access, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

Greet patients and visitors with a friendly and professional demeanour, ensuring they feel supported and valued from the moment they arrive.
Engage with patients throughout their journey, addressing queries, providing clear communication, and maintaining a welcoming environment.
Respond promptly to any patient or third-party requests, demonstrating empathy and understanding in every interaction
Maintain accurate and up to date information on the hospital database during the patient journey.
Formally pre-register or register all patients onto HCA databases.
Ensure all relevant Patient documents are signed and scanned to the patient accounts.
Manage patient waiting areas to ensure the Patient Access Service runs smoothly.
Coordinate and facilitate all patient bookings where applicable.

What you’ll bring:

Previous Administrative experience in a client/customer-facing role (candidates with retail or hospitality backgrounds are encouraged to apply).
Strong interpersonal and communication skills, with a positive attitude and the ability to empathise with patients and visitors.
Excellent customer care skills, ensuring each patient’s journey is seamless and compassionate.
Ability to remain calm and professional under pressure while managing multiple tasks.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Patient Access Officer, you’ll be eligible for:

25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
Private Healthcare Insurance for treatment at our leading hospitals.
Private pension contribution which increases with length of service.
Season Ticket Loan and Cycle to Work scheme.
Group Life Assurance from day one.
Critical illness cover.
Enhanced Maternity and Paternity pay.
Corporate staff discount for all facilities including Maternity packages at The Portland.
Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
Discounts with over 800 major retailers.

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

Unique and Individual: We recognise and value everyone as unique and individual
Kindness and compassion: We treat people with kindness and compassion
Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness
Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

#LI-MM1

Apply Now

Refine Your Search

patient access occupations jobs in highbury, gtl

Patient Access Officer

Patient Support Executive

Clinical Administrative Assistant/Receptionist

Patient Advisor Administrator

Patient Coordinator

Patient Liaison Officer Bank-London

Patient Engagement Officer

Medical Receptionist / Clinic Coordinator

Clinical Services Administrator

Dental Receptionist/Nurse

Maternity Cover - GP Receptionist/ Patient Support Team

Patient Experience & Growth Coordinator

Patient Administrator

Dental Receptionist/Administrator

Customer Service Associate (Patient Outreach)

Treatment Coordinator / Senior Receptionist Front of House

Patient Support Co-Ordinator

Assistant/ Clinic Coordinator - Camberwell, London

Care Coordinator - Enhanced Access

Treatment Coordinator & Patient Care Specialist

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