Customer service agent Work, Jobs in Hillingdon (with Salaries)

Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
12d
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
12d
Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
12d
Customer Service Agent
APCOA PARKING (UK) LTD —Uxbridge
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
13d
Supply Chain & Logistics Officer
Milpharm Ltd —Stockley Park
- £27,500 - £32,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
Quick apply
14d
Property Inspector – London & Surrounding Areas IG, E, N, W & SW London, Surrey, Middlesex & Berkshi
SRP Inventories —London
- From £150 a day
- Customer service
- English
- IT
Quick apply
LHR Airport Concierge Agent vacancy (Full Time and Part Time Hours
DiamondAir International Ltd —London
- From £14.11 an hour
- Part-time
- Customer service
- Analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Contact Centre Agent
Allwyn UK —Watford
- Hybrid work
- Customer service
- Annual leave
Quick apply
14d
Call Centre Agent- Customer service (full-time)
easyStorage —Cookham
- £26,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Client Resident Liaison Officer - Social Housing
Sureserve —London
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Logistics Coordinator exports (Located in UK)
AOG-247 LIMITED —West Drayton
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
- Employee discount
Quick apply
Customer Service Advisor
AmWorld —Slough
- Up to £28,500 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Store discount
Quick apply
8d
LETTINGS PROPERTY MANAGER (FIXED TERM POTENTIAL TO BECOME PERMANENT)
TLS Lettings —Slough
- £27,500 - £30,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
11d
Customer Support Agent
Eposability —Hemel Hempstead
- From £28,000 a year
- Overtime
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
Operations Coordinator – Monday to Friday
Crane Worldwide UK Limited —Middlesex
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
14d
Lead Agent
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
12d
Insurance Process Administrator
Bionic Services Ltd —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Mortgage Administrator/ Paraplanner
PJK Associates Ltd —Camberley
- £24,000 - £30,000 a year
- Part-time
- Customer service
- Microsoft Office
- Financial services
- Free parking
Quick apply
Customer Service/Triage Specialist
Workplace Options —London
- £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
8d
Trainee or Certificated Enforcement Agent
High Court Enforcement Group —West London
- Up to £60,000 a year
- Weekend availability
- Travel
- Leadership
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply

I want to receive the latest job alerts for customer service agent in hillingdon

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service agent jobs near hillingdon

Customer Service Host

ABM -
London Heathrow Airport

Apply Now

Job details

Full-time
£15.44 an hour
12 days ago

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 4 off, 40 hours per week (Maternity Cover)

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

As a Customer Service Host at Heathrow Airport, you are the welcoming face and central facilitator for passengers requiring special assistance. Operating from the host desk either landside or airside, your core mission is to deliver excellent customer service from the moment a passenger arrives. You play a crucial role in ensuring every customer receives a positive, safe and enhancing experience by carefully assessing their requirements and setting the stage for a seamless journey.

Working collaboratively with the management team, your primary focus is on actively managing and facilitating the daily operational flow. Rather than directly managing people, you will monitor the environment to ensure that the highest standards of service are maintained and that operational, quality and safety guidelines are consistently followed by the Customer Service Agents. Ultimately, you act as a key brand ambassador, embodying ABM’s core values to ensure every passenger feels valued and supported.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Act as the primary ambassador at the host desk (landside or airside), greeting every passenger warmly, assessing their needs and ensuring they receive excellent service from the moment they arrive.

Manage & Facilitate the Passenger Experience: Proactively ensure all passengers are booked into the tracking system and expedite smooth transfers throughout the terminals to support on-time departures and flight connections throughout the terminals. During delays or disruptions, you will act as the key communication link, liaising directly with handling agents to keep passengers fully informed.

Ensure Standards & Escalate Quickly: Facilitate a seamless operation by monitoring the environment and ensuring Customer Service Agents (CSAs) are properly equipped, follow correct protocols and maintain high standards. You will stay vigilant by identifying potential SLA failures and escalating issues immediately to the Service Delivery Manager or Allocators to ensure agents are deployed quickly and effectively.

Apply Now

Refine Your Search

customer service agent jobs in hillingdon

Customer Service Host

Customer Service Host - T2

Customer Service Host - T3