Support engineer Work, Jobs in Hindley, Gtm (with Salaries)

Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
11d
Continuous Improvement Engineer
Pyroguard UK Ltd. —Haydock
- £45,000 - £47,000 a year
- Analysis skills
- Continuous improvement
- Manufacturing
Customer Service Advisor - Omnichannel
Haier Europe —Bolton
- £26,479.55 a year
- Weekend availability
- Hybrid work
- Free parking
- Employee assistance programme
Field Service Engineer
Infinium IT Ltd —Preston
- £30,000 - £35,000 a year
- Weekend availability
- Customer service
- Maintenance
- In-person
Quick apply
5d
Apprentice Fire and Security Engineer
Apprenticeships at Skills for Security —Wigan
- £8 an hour
Quick apply
11d
Machine Operative
Aimia Foods Ltd —St Helens
- From £13.45 an hour
- Full-time
- Quality control
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
AI Implementation Engineer (Graduate roll)
B-Engineering NW LTD —Borough of Warrington
- £30,000 - £35,000 a year
- Full-time
- No experience needed
- Organisational skills
- In-person
- Employee assistance programme
Quick apply
7h
Trainee Auditor
Element Materials Technology —Warrington
- Remote
- Microsoft Word
- Computer literacy
- Quality control
- Work from home
- Employee discount
9d
Office Support Administrator & Sales and Marketing
Ace Gas NW —Orrell
- £26,500 - £30,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
Maintenance Engineer
Foodpro —Wigan
- Full-time
- Customer service
- Maintenance
- English
Quick apply
Field Service Engineer
NoteMachine UK Ltd —Ormskirk
- From £39,353 a year
- Weekend availability
- Customer service
- Maintenance
- Programmable logic controllers
- Health & wellbeing programme
- Life insurance
Quick apply
12d
James Hall & Co - Maintenance Coordinator
James Hall & Co Ltd —Preston
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Compliance Executive
JLA —Manchester
- £27,500 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
Quick apply
Operations Manager
Quarrybank Group —Cheadle
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
Quick apply
12d
Project Manager
Didsbury Engineering Co Ltd —Wilmslow
- £40,000 - £45,000 a year
- Full-time
- PMP
- Engineering
- Bachelor's degree
- Free parking
- Flexitime
Quick apply
11d
Junior Developer / Database Admininstrator
C-Tec —Mawdesley
- From £35,000 a year
- Full-time
- SQL
- Linux
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
Project Controls Specialists - All Levels
Turner & Townsend —Manchester
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply
Data Centre Operational Engineer
Easy Compute —Bury
- £35,000 - £40,000 a year
- Full-time
- Maintenance
- Travel
- Scripting
- Free parking
Quick apply
5d
Field Service Engineers North
Tomra —Manchester
- £35,000 - £40,000 a year
- Overtime
- Continuous improvement
- Power tools
- Hand tools
Quick apply
Black Hat Supervisor
Carey Group —Wigan
- Civil engineering
- Management
- Supervising experience
Quick apply

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Product Specialist/Support Engineer (entry level)

WeBuyAnyCar -
Manchester

Quick apply

Job details

11 days ago

Qualifications

Technical troubleshooting
Stakeholder collaboration
Incident queue management
IT service management
Ticket management
Incident documentation
Internal department liaison
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Multidisciplinary collaboration
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
Help desk

Full job description

About The Role

The Role

As a Support Engineer / Product Specialist, you will play a key role in supporting our internal systems and ensuring a seamless experience for colleagues across the business. You’ll act as the bridge between users and technology—troubleshooting issues, improving processes, and contributing to product enhancements.

This is an ideal opportunity for someone starting their career in IT, support, or product operations.

Key Responsibilities

Develop a strong understanding of our internal systems and bespoke products, including features, functionality, and business impact.
Act as a subject matter expert for our Retail Purchasing system, supporting teams such as Finance, Marketing, Transport, Customer Support, and Retail.
Provide first and second-line support via phone, email, and face-to-face queries.
Log, manage, and resolve incidents and service requests using our IT Service Management (ITSM) system.
Troubleshoot technical issues, perform diagnostics, and aim to achieve a high first-time fix rate (target ~80%).
Escalate complex or unresolved issues to third-line support where necessary, ensuring clear documentation and handover.
Work in line with ITIL best practices, ensuring tickets are handled efficiently and consistently.
Collaborate with Product and Development teams by sharing feedback on system performance, user experience, and improvement opportunities.
Maintain accurate records of issues, resolutions, and system changes.

What You’ll Bring

Problem-Solving Skills: Ability to investigate issues, identify root causes, and implement effective solutions.
Customer-Focused Mindset: Friendly, patient, and empathetic approach when supporting users of varying technical ability.
Adaptability & Curiosity: Willingness to learn new tools, systems, and technologies in a fast-paced environment.
Attention to Detail: Ability to document issues clearly and follow processes accurately.
Time Management: Capable of prioritising tasks, managing workload, and meeting deadlines.
Communication Skills: Clear and professional communication, both written and verbal.
Team Player: Comfortable working collaboratively across multiple departments.

Nice to Have (Not Essential)

Basic understanding of IT support concepts (e.g., networks, hardware, software troubleshooting)
Familiarity with ticketing systems or ITIL practices
Interest in technology, systems, or product development

What We Offer

Full training and structured onboarding
Ongoing learning and development opportunities
Clear career progression pathways within IT, Product, or Engineering
A fast-paced, supportive, and collaborative working environment
Opportunity to make a real impact in a rapidly growing business

Additional Expectations

Maintain professionalism and confidentiality at all times
Develop a strong understanding of the wider business and how systems support operations
Be flexible and willing to take on additional responsibilities as required

About Us

We’re webuyanycar.com, the UK’s leading car-buying service, with over 500 branches nationwide and growing fast. Behind the scenes, our teams and technology keep everything running smoothly—and that’s where you come in. If you’re keen to learn, enjoy helping others, and want to be part of a supportive, fast-moving environment, you’ll fit right in.

Quick apply

Refine Your Search

support engineer jobs in hindley, gtm

Product Specialist/Support Engineer (entry level)

Continuous Improvement Engineer

Customer Service Advisor - Omnichannel

Field Service Engineer

Apprentice Fire and Security Engineer

Machine Operative

AI Implementation Engineer (Graduate roll)

Trainee Auditor

Office Support Administrator & Sales and Marketing

Maintenance Engineer

Field Service Engineer

James Hall & Co - Maintenance Coordinator

Compliance Executive

Operations Manager

Project Manager

Junior Developer / Database Admininstrator

Project Controls Specialists - All Levels

Data Centre Operational Engineer

Field Service Engineers North

Black Hat Supervisor

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