care coordinator Work, Jobs in hockley, ess (with Salaries)

Customer Care Coordinator
Sanctuary Group —Basildon
- £32,606 - £34,322 a year
- Full-time
- Customer service
- Microsoft Office
- Construction
- Annual leave
- Employee discount
Quick apply
4d
Complex Care Coordinator
Superior Healthcare —Chelmsford
- £30,000 a year
- Day shift
- Communication skills
- Annual leave
- Employee assistance programme
Care Coordinator
Golden Keys Care Agency —Southend-on-Sea
- £22,900 - £27,500 a year
- Full-time
- Computer literacy
- English
- Bachelor's degree
Quick apply
Care Coordinator
Cera Care —Basildon
- £27,117 a year
- Employee assistance programme
- Employee discount
11d
Care Coordinator
Kent Social Care Professionals Limited —Maidstone
- Up to £27,925 a year
- Communication skills
- Time management
- Annual leave
Care Co-ordinator
Westbasildon Primary Care Network —Basildon
- From £13 an hour
- Part-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
2d
HCA/Care Co-ordinator
PrimaryCareCareers —Leigh-on-Sea
- £12.71 - £12.99 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Activities Coordinator
Forest Health Care —Maidstone
- £12.82 - £12.97 an hour
- Full-time
- Nursing home
- Organisational skills
- In-person
- Annual leave
Quick apply
12d
Activity Coordinator
Bupa —Chelmsford
- £12.75 - £13.75 an hour
- Part-time
- Employee discount
- Gym membership
Quick apply
10d
Patient Care Coordinator
The Elms Medical Practice —Rochester
- £14.26 an hour
- GP surgery experience
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
10d
Care Coordinator
Caremark - Home Care in Great Dunmow and surrounding areas —Great Dunmow
- From £28,000 a year
- Full-time
- Communication skills
- Annual leave
- Sick pay
Care Coordinator
Caremark - Home Care in Dartford and Gravesham —Medway
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Paid training
Team Coordinator - 12 Months Maternity Cover
Outlook Care —Dagenham
- IT
- Communication skills
- Annual leave
- Flexible schedule
2d
Activities Co-ordinator
Graham Care —Whitstable
- £12.71 an hour
- Full-time
- Nursing home
- Organisational skills
- In-person
- Free parking
Quick apply
5d
Scheme Coordinator - Havering
Care Support —Romford
- £26,715 a year
- Full-time
Quick apply
Extra Care - Scheme Coordinator - Gidea Park
Care Support —Romford
- £26,715 a year
- Full-time
Quick apply
4d
Lifestyle Coordinator
Heathfield Court —Colyers
- £12.88 an hour
- Part-time
- Employee assistance programme
- Referral programme
10d
Apprentice Care Coordinator
Expertise Homecare (Central and West Kent) Ltd —Maidstone
- From £8 an hour
- Full-time
- Organisational skills
- IT
- In-person
- Free parking
- Paid training
Quick apply
6d
Activity Coordinator - Part Time 20hrs
Cygnet —Colchester
- £14.50 - £14.80 an hour
- Part-time
- Employee assistance programme
- Employee discount
3d
Activities Coordinator
Bramley Health —Dartford
- Up to £26,325 a year
- Full-time
- IT
Quick apply

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Customer Care Coordinator

Sanctuary Group -
Basildon

Quick apply

Job details

Full-time
£32,606 - £34,322 a year
4 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Driving Licence
Customer service
SAP
Microsoft Office
Construction
Communication skills

Full job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Customer Care Coordinator

Basildon based with a balance of home and office working

£32,606 - £34,322 per year

35 hours per week – Monday to Friday – 9:00am to 5:00pm

We are looking to recruit a friendly, approachable, and customer‑focused Customer Care Coordinator to join our established Customer Care team.

In this role, you will use your excellent communication and interpersonal skills to deliver a high‑quality, customer‑focused after‑sales service, supporting customers following their home‑buying experience. You will act as a key point of contact, helping to manage and resolve queries and issues efficiently, ensuring customers feel supported and valued throughout their post‑completion journey.

The role requires a flexible approach to travel, including attending a local office when required, with an expectation of a minimum of two days per week in the office, alongside regular visits to the sites covered by the team.

This is an excellent opportunity for someone who enjoys building relationships, solving problems, and delivering a positive customer experience during an important stage of the customer journey.

The role of Customer Care Coordinator will include:

Carrying out courtesy calls and meeting new customers to provide a holistic after sales service
Liaising with contractors regarding defects and assisting with the end of defect process to ensure it is handled in an effective and customer focussed manner
Act as the central point of contact for after-sales support by dealing with customer enquiries, conducting home demonstrations and setting up and updating new and existing customer details onto the system
Developing and maintaining working relationships with internal and external stakeholders
Liaising with external contractors to ensure customer complaints or concerns are resolved in a high quality and consistent manner
Arranging and attending meetings at active development sites to support construction colleagues in monitoring the quality of homes delivered and to agree property standards

Skills and experiences:

Previous experience in a similar role within a development or construction background
Proven experience within a customer service role with excellent customer care and communication skills
Experience in managing administration processes relating to customer complaints and compensation
The ability to work to tight deadlines and prioritise work loads
Proficient user of Microsoft Office applications with knowledge of SAP
Travel is a requirement of the role, therefore a full valid driving licence is essential

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays

A pension scheme with employer contributions from Sanctuary
Life Assurance
Employee Advice Service including counselling
Cycle to Work scheme
Voluntary health plans
Employee discounts
Wellbeing support and tools
Employee recognition scheme
Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
£32,606 per annum (rising to £34,322 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 17 June 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you [email protected]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team

We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

Quick apply

Refine Your Search

care coordinator jobs in hockley, ess

Customer Care Coordinator

Complex Care Coordinator

Care Coordinator

Care Coordinator

Care Coordinator

Care Co-ordinator

HCA/Care Co-ordinator

Activities Coordinator

Activity Coordinator

Patient Care Coordinator

Care Coordinator

Care Coordinator

Team Coordinator - 12 Months Maternity Cover

Activities Co-ordinator

Scheme Coordinator - Havering

Extra Care - Scheme Coordinator - Gidea Park

Lifestyle Coordinator

Apprentice Care Coordinator

Activity Coordinator - Part Time 20hrs

Activities Coordinator

I want to receive the latest job alerts for care coordinator in hockley, ess

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