Entry level software Work, Jobs in Horsforth, Wyk (with Salaries)

IT Support Apprentice
QA Apprenticeships —Leeds
- £18,000 a year
- Full-time
- Communication skills
- Work from home
Data Engineer Apprentice
QA Apprenticeships —York
- £18,000 - £20,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
- Annual leave
Company Administrator
F.H.P Global Resources Ltd —Dewsbury
- £15 - £18 an hour
- Full-time
- Computer literacy
- Administrative experience
- Supervising experience
Quick apply
10d
Business Development Manager – Print, Creative & Digital
FDP —Armley
- £30,000 - £60,000 a year
- Part-time
- CRM software
- Sales
- Business development
- Work from home
Quick apply
1d
Business and Office Administrator
Civic —Leeds
- Part-time
- Hospitality
- Microsoft Outlook
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
1d
Client Operations Executive - 9 Months FTC
HippoDigital —Leeds
- £32,000 a year
- Day shift
- Hybrid work
- Travel
- In-person
- Employee discount
Administrative Assistant
ReportedHealth —Wakefield
- Up to £28,000 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- Driving
Quick apply
6d
Automation Controls Engineer - Mid Level
RDM CONTROLS LTD —Holmfirth
- £35,000 - £45,000 a year
- Full-time
- Schematics
- Programmable logic controllers
- Travel
Quick apply
6h
Estate Planning administrator
iTrust121 —York
- £25,000 - £26,000 a year
- Full-time
- CRM software
- Administrative experience
- Organisational skills
- Life insurance
Quick apply
Treatment Coordinator
New Life Teeth Belfast —Harrogate
- £15 an hour
- Full-time
- Data entry
- Organisational skills
- In-person
Quick apply
1d
Management Accountant
Equifax —Leeds
- Full-time
- Analysis skills
- Communication skills
- Sick pay
Risk Assessor
Churchill Group —Leeds
- Computer literacy
- Databases
- Computer skills
- Health & wellbeing programme
- Employee discount
6d
Arborist
North Yorkshire Council —Harrogate
- £29,064 - £34,434 a year
- Weekend availability
- Employee discount
1d
Dental Receptionist
MF Dental —Littleborough
- Part-time
- Computer literacy
- Microsoft Office
- Data entry
- Store discount
- Employee discount
Quick apply
3d
Senior Technical Architect - National: £57,028-£64,672; London: £60,778-£68,422 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency —Leeds
- £57,028 - £68,422 a year
- Full-time
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Sick pay
14d
Principal Agile Delivery Manager
HippoDigital —Leeds
- £81,400 - £92,000 a year
- Hybrid work
- Agile
- In-person
- AI
- Employee discount
4h
Lead AWS DevOps Engineer - Managed Services
HippoDigital —Leeds
- £69,000 - £77,500 a year
- Hybrid work
- DevOps
- Scripting
- Agile
- Employee discount
Fire & Security Engineer
Securitas Technology UK —Leeds
- Full-time
- Hybrid work
- Maintenance
- Communication skills
- Time management
Quick apply
Senior Azure Data Engineer - Managed Services
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Scripting
- Employee discount

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IT Support Apprentice

QA Apprenticeships -
Leeds

Apply Now

Job details

Full-time | Apprenticeship
£18,000 a year

Benefits

Work from home

Qualifications

Technical troubleshooting
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Stakeholder liaison
Incident queue management
GCSE
Ticket management
Microsoft Office Suite
Computer hardware
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Retail experience
Application support
Communication skills

Full job description

Retail Computer Solutions Ltd was established in 1989, providing inhouse software solutions and services to retailers across the UK and beyond. Our products span Point of Sale and Store systems to Head Office and warehousing solutions.

Our customer base is as varied and diverse as our products ranging from independent stores to department stores, large chains and multinationals.

About the role:

The primary function of the role is to provide effective support to the RCS customer base covering a range of software and hardware solutions. This entails logging support requests, fault identification and providing a satisfactory resolution to the fault or query. This is an opportunity to be part of a dynamic team focused on providing excellent support and helping the business grow. There will be opportunities to progress your career within the company.

As the primary interface between the company, its customer base and outside suppliers, it is essential the successful candidate exhibits a professional and caring image. It is also important to understand that the success of the company is based on providing a first-class service to all customers.

Responsibilities:

You will be responsible for the day-to-day support for our external customers
Provide first and second line support services to customers
Respond to customer queries received via telephone and email
Log and track all tickets and ensure the records are kept up to date
Ensure that all tickets are dealt with in a timely and professional manner, ensuring that all SLA’s are met
Escalate issues to internal and external stakeholders in a timely manner with the correct information
Provide the highest levels of service and technical fault finding to internal and external customers at all times
Install and update software solutions

Desirable skills:

Customer service experience, dealing directly with customers
Being confident, personable and sociable will be vital – as you will need to forge relationships both internally and externally to the business
Good verbal and written communication skills
Good problem-solving skills
Experienced in Microsoft Office and associated products
An understanding and passion for hardware and software
The ability to work in a high-pressure environment while maintaining a cool and professional outlook at all times.
Able to work as part of a team to resolve issues, but also work on your own when required
Experience in a customer focused environment e.g. call centre or retail
Some background or evidenced passion for IT (an understanding of software languages and Microsoft SQL would be a distinct advantage)
Having a driving license would be preferable, but is not essential

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 37.5 hours per week, 8.45am – 5pm, Monday to Friday.

Benefits:

Hybrid 4 days in the office Mondays work from home
Hands-on experience with real responsibility from day one
Supportive working environment in a close-knit, growing company
Opportunities to develop your role as the business expands

Future prospects:

There will be an opportunity to gain a full-time role after successfully completing the apprenticeship, depending on performance and availability.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Apply Now

Refine Your Search

entry level software jobs in horsforth, wyk

IT Support Apprentice

Data Engineer Apprentice

Company Administrator

Business Development Manager – Print, Creative & Digital

Business and Office Administrator

Client Operations Executive - 9 Months FTC

Administrative Assistant

Automation Controls Engineer - Mid Level

Estate Planning administrator

Treatment Coordinator

Management Accountant

Risk Assessor

Arborist

Dental Receptionist

Senior Technical Architect - National: £57,028-£64,672; London: £60,778-£68,422 p.a. + benefits

Principal Agile Delivery Manager

Lead AWS DevOps Engineer - Managed Services

Fire & Security Engineer

Senior Azure Data Engineer - Managed Services

I want to receive the latest job alerts for entry level software in horsforth, wyk

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