Customer specialist Work, Jobs in Horsham, Wsx (with Salaries)

Customer Service Specialist I
Thermo Fisher Scientific —Horsham
- Full-time
- Salesforce
- ERP systems
- English
9d
Customer Experience Specialist
The GelBottle Inc. —Brighton
- Hybrid work
- Communication skills
- Employee discount
Quick apply
11d
Current Team, Credit Specialist - Start Date: 1st Sept 2026
American Express —Brighton
- Weekend availability
- Customer service
- Communication skills
- Life insurance
13d
Sales Assistant
Topps Tiles —Horsham
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
Customer Operations Specialist
Octopus Electric vehicles —Brighton
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Customer Service Advisor (Part-time)
The Fish Society —Guildford
- £14.20 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
12d
Travel Consultant
Saga —Crawley
- £26,227.50 a year
- Full-time
- Sales
- IT
- Communication skills
- Employee discount
Quick apply
11d
Motorhome & Camper Handover specialist
Campersales Ltd —Burgess Hill
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick apply
5d
Trainee Recruitment Consultant
Evidencia Life Sciences —Horsham
- £25,000 - £30,000 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
- Free parking
- Referral programme
Quick apply
3h
Customer Experience Specialist
GRENKE —Guildford
- Customer service
- Microsoft Office
- Organisational skills
Data Analyst
Telecom Acquisitions Ltd. —Horsham
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Employee discount
- Referral programme
Quick apply
Customer Experience Advisor
MPB —Brighton
- £26,700 a year
- Full-time
- Hybrid work
- Customer service
- AI
- Annual leave
- Employee assistance programme
Quick apply
Technical Customer Support Coordinator
Pion Inc —Forest Row
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Engineering
- Laboratory experience
Quick apply
5d
VodafoneThree - Service Desk Analyst
Vodafone —Farnborough
- 12 hour shift
- Customer service
- Analysis skills
- Communication skills
- Employee discount
11d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Kingston upon Thames
- Temporary
- Customer service
Protection Adviser
LetsGoCover —Farnborough
- £35,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
Customer Support Specialist
Royal HaskoningDHV —Brighton
- Part-time
- Data analysis skills
- APIs
FULL TIME Customer Retention Advisor
Your Brand Cover Ltd —Brighton
- £25,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
3d
Logistics Executive - Fixed term contract
AJ Walter Aviation —Slinfold
- Full-time
Quick apply
Client Excellence Manager
DGS —Horsham
- £35,000 - £43,000 a year
- Full-time
- Travel
- In-person
- Free parking
Quick apply
14d

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customer specialist jobs near horsham, wsx

Customer Service Specialist I

Thermo Fisher Scientific -
Horsham

Apply Now

Job details

Full-time
9 days ago

Qualifications

Salesforce
Supply chain
ERP systems
English
Microsoft Office
UX
Business
Communication skills
Negotiation

Full job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

When you are part of Thermo Fisher Scientific, you will do ambitious work, and be part of a team that values performance, quality, and innovation. As a member of a successful, growing global organization, you will be encouraged to perform at your best. With revenues of $40 billion and the largest investment in
R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world. As part of our global team, what you do contributes directly to our Mission: - enabling our customers to make the world healthier, cleaner and safer, alongside receiving strong support for your own career growth.

How will you make an impact?

As a Customer Service Specialist I within Comparator Customer Service and Supply Chain Support, you will be a primary contributor to the accuracy of financial forecasts and the performance of the Comparator group. Your work ensures timely invoicing, accurate cost reviews, and reliable supply chain date entry supporting operational and financial performance.

Position Summary & Key Responsibilities:

The Comparator Customer Service Specialist I supports the Comparator Customer Service Admin Team and the Supply Chain Support Team. Daily activities include reviewing project documentation, initiating client invoices, reviewing purchase and freight costs, and maintaining

KPI tracking

1. Timely Processing of Client Invoices

Prepare and verify documents required for invoicing and transfer to Finance team
Update and maintain finance information in IT systems to enable global performance tracking by Finance partner
Prepare Key Performance Indicators for customer business reviews
Invoice comparator products and comparator freight charges
Prepare folders for invoicing and ensure all required documents are available
Raise prepayment TBIs (To Be Invoiced), product TBIs and freight TBIs and send to Finance with necessary documentation
Interface with Finance regarding TBIs and client invoices (point of contact)
Collect client-specific invoice requirements and ensure compliance with customer contracts
Ensure SFDC information is up to date and resolve missing or conflicting information with responsible owners
Prepare documents for internal and external audits; redact and provide requested records to auditors
Support PMs with quotes (route of goods, VAT rules, estimated freight, insurance, FX rates)
Ensure 100% accuracy in invoice creation and that projects are invoiced within the same fiscal period
Maintain quality and accuracy during high workload periods

2. IT-Systems Update

Regularly update delivery scheduled dates in Salesforce (before month, quarter & year end)
Work with Finance to ensure accurate accruals list at month end (customer and suppliers)
Enter and maintain data in KPI sheets

3. Diverse / Compliance Support

Support Project Management for freight estimates and import/export or Incoterms queries
Apply and respect all relevant SOPs

4. Principal Contacts

Internal: Comparator PM team (Basel and other sites); Logistics; Finance; QA; Goods- In/Out; P&P
External: Clients; Couriers (as required)

Experience, Knowledge & Skills:

Degree in Business, Finance, Supply Chain, Logistics or related field OR equivalent education with significant commercial content
2–5 years’ experience in supply chain or finance, preferably within a pharmaceutical environment
Ability to multitask with attention to detail
Excellent communication, coordination, and negotiation skills
Good written and verbal communication skills in English
User experience in ERP systems (beneficial) and strong MS Office skills

How will you get here?

Relevant degree or equivalent experience
Experience in pharmaceutical supply chain or finance preferred
Fluency in English (written and verbal)

Note: This job description outlines the role’s primary responsibilities and expectations but is not an exhaustive list. Duties may evolve based on business needs.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.
#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives
are valued.

Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination based on any protected characteristic.

Apply Now

Refine Your Search

customer specialist jobs in horsham, wsx

Customer Service Specialist I

Customer Experience Specialist

Current Team, Credit Specialist - Start Date: 1st Sept 2026

Sales Assistant

Customer Operations Specialist

Customer Service Advisor (Part-time)

Travel Consultant

Motorhome & Camper Handover specialist

Trainee Recruitment Consultant

Customer Experience Specialist

Data Analyst

Customer Experience Advisor

Technical Customer Support Coordinator

VodafoneThree - Service Desk Analyst

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Protection Adviser

Customer Support Specialist

FULL TIME Customer Retention Advisor

Logistics Executive - Fixed term contract

Client Excellence Manager

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