Customer service representative Work, Jobs in Hoxne, Sfk (with Salaries)

Customer Services Advisor
Midwich Group —Diss
- Customer service
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
5d
Customer Services Assistant
Huws Gray Group —Diss
- Sales
- Customer service
- Plumbing
- Employee discount
14d
Sales and Customer Service
TGB Holdings Ltd —Norwich
- £25,480 - £27,755 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Work from home
Quick apply
2d
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Service Representative
ForFarmers —Bury St. Edmunds
- Temporary
- Customer service
- Contracts
- In-person
7d
Customer Support Service Centre Advisor
HTG Trading Ltd —Great Blakenham
- £26,436.80 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Sick pay
Quick apply
2d
Multi-drop Driver/Customer Service Assistant
Travis Perkins —Norwich
- Weekend availability
- Customer service
- Driving
- Employee discount
Customer Service Advisor
Sealey —Bury St. Edmunds
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
5d
Contact Centre Representative - Customer Care
Careline365 —Norwich
- £12.81 an hour
- Full-time
- Hybrid work
- Customer service
- IT
- Free parking
- Employee assistance programme
1d
Customer Service Representative
William Hill —Lowestoft
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
14d
Contact Centre Representative - Customer Care - PART-TIME
Careline365 —Norwich
- £12.81 an hour
- Part-time
- Hybrid work
- Customer service
- IT
- Free parking
- Annual leave
1d
Customer Support Officer
Babergh and Mid Suffolk District Councils —Stowmarket
- £27,694 - £31,022 a year
- Part-time
- Hybrid work
- Employee assistance programme
13d
Retail Customer Service Assistant - Temporary
bp Retail —Norwich
- £13.45 an hour
- Part-time
- Café
Customer Service Advisor
Connells Group —Norwich
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
Quick apply
8d
Full Time Outbound Call Centre and Appointment Setting Agent
ZAFRA —Norwich
- £12.71 an hour
- Full-time
- CRM software
- Salesforce
- Data entry
Quick apply
1d
Customer Services Assistant
Central Coop —Norwich
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
7d
Customer Service Assistant - Yard
Huws Gray Group —Attleborough
- Employee discount
14d
Client Services Representative
Heritage Wills —Norwich
- £26,437 a year
- Full-time
- Microsoft Outlook
- Customer service
- Salesforce
- Free parking
- Employee discount
Quick apply
1d
Customer Service Team Leader
Flutter Entertainment —Norwich
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
Logistics Customer Service and Sales Advisor
Jarrolds —Norwich
- £12.71 an hour
- Full-time
- Sales
- Customer service
- Data entry
Quick apply
9d

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Customer Services Advisor

Midwich Group
Diss

Apply Now

Job details

5 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Microsoft Office
IT

Full job description

Job Description

About Us
Midwich is a forward-thinking AIM listed organisation, whose international growth projection is both exciting and demanding. Our partners are world leading brands including Samsung, LG, Philips, and Panasonic to name a few and they demand effective marketing that delivers results through sales.
Part of Midwich’s future strategy is to continue its successful buy and grow activities, which have traditionally been led by the Group Managing Director.
As one of the leading AV/IT distribution Companies in the UK, we offer a range of exciting career paths in Sales, Business Management, Finance, Marketing and Logistics to name but a few.

About the Role
We have an exciting opportunity for a driven, confident, and self-motivated individual to join our Aftercare Excellence team as a Customer Services Advisor.
In this role, you will be responsible for managing a specific area of the business and providing exceptional post-sales support to both customers and vendors. Your focus will be on delivering excellent service, resolving queries, and ensuring a positive customer experience.

What you will be doing in this role

Processing product returns, ensuring all relevant documentation is completed accurately.
Liaising with couriers and logistics partners, both internal and external, including those used by our vendors.
Communicating with internal colleagues to ensure timely and co-ordinated support for customer needs.
Investigating and resolving customer queries via email and telephone, delivering excellent service at every interaction.
Working independently within your assigned business area while also providing support to the wider Aftercare Excellence team.
Collaborating with vendors and manufacturers to ensure their specific procedures are followed for returns and related enquiries.

What you will bring to the role

An excellent telephone manner and the ability to communicate effectively with all customers, including handling challenging conversations with confidence and professionalism.
A genuine drive to learn about our vendors, products, systems, and the wider business.
Strong IT literacy, including proficiency in the full Microsoft Office Suite.
Previous customer service experience within a large or fast-paced business environment.
Exceptional problem-solving skills, with the ability to think critically and creatively to find solutions.

Why you should work here

Contributory Pension Scheme
Private Health Care
Permanent Health Scheme
Life Cover
Profit Related Pay
Paid Sickness Leave
Staff Purchase Scheme
Discounts from Local Businesses (dependant on location)
Recruitment Finder’s Fee
Employee Assistance Programme (EAP)
Reduced Gym Membership (dependant on location)
Cycle to Work Scheme
Free Car Parking
Shares Programme

Midwich Group is an equal opportunity employer and welcomes applicants from all backgrounds. If you meet the qualifications and are interested in this opportunity, please submit your CV and cover letter for consideration.

Please quote "CSA" when applying for this position.

Closing Date 30th June 2026

If you are interested in applying for this position, please contact the

Apply Now

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