Customer support Work, Jobs in Hursley, Ham (with Salaries)

Service Advisor- Harwoods Southampton Audi
Harwoods Group —Eastleigh
- £28,571 - £38,171 a year
- Overtime
- In-person
- Communication skills
- Mechanical knowledge
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Customer Returns Partner
LeMieux Ltd —East Wellow
- Full-time
- Warehouse experience
- In-person
- Communication skills
Quick apply
Part Time Administrative Assistant ( 4 days week, 4 hours a day M-F)
UBU Design Limited —Winchester
- £10,000 - £12,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
9d
Store Team Member
Home Bargains —Eastleigh
- £12.71 - £13.00 an hour
- Weekend availability
- Bakery
- Café
- Store discount
- Annual leave
Quick apply
2d
Complaints Officer
BRC Jobs —Eastleigh
- £17.00 - £22.13 an hour
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Referral programme
Quick apply
Motor Team Sales Executive
Impact Call Centre Ltd —Romsey
- Up to £29,000 a year
- Full-time
- Sales
- Computer literacy
- Computer skills
- Free parking
- Employee discount
Quick apply
14d
Medical Receptionist
University Health Service, Southampton —Southampton
- From £13.03 an hour
- Part-time
- Customer service
- Computer literacy
- English
- Flexitime
Quick apply
Customer Contact Advisor
Partridge of Hampshire —Chandlers Ford
- £26,437 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee discount
Quick apply
Customer Service Advisors
Southampton City Council —Southampton
- £32,061 - £36,362 a year
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
1d
Customer Service Advisor
Olleco —Southampton
- £27,497.60 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
Receptionist
Fryern Dental Practice —Chandlers Ford
- Part-time
- Inventory control
- Computer literacy
- Computer skills
- Free parking
Quick apply
1d
Legal Receptionist/Office Administrator
TMT Legal Services LLP —Eastleigh
- From £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
8d
Administration Assistant
Capsticks Solicitors LLP —Winchester
- Full-time
- Customer service
- Microsoft Office
- Continuous improvement
Quick apply
Customer Service Advisor
Green Snow Ltd. —Ower
- From £13.03 an hour
- Full-time
- Microsoft Word
- Computer literacy
- English
- Store discount
- Work from home
Quick apply
6d
Receptionist/Administrative Assistant
Hartford Care —Southampton
- £13.00 - £13.30 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
5d
Administrative Assistant
Bupa —Winchester
- £26,800 a year
- Weekend availability
- Computer literacy
- Administrative experience
- Front desk
- Employee discount
- Gym membership
Quick apply
Customer Service Assistant
Southern Co-op —Romsey
- Employee assistance programme
- Employee discount
Care Home Receptionist
Allegra Care —Fordingbridge
- £13.50 an hour
- Part-time
- Computer literacy
- Front desk
- Computer skills
Quick apply
Health and Wellness Sales Advisor
Boots —Winchester
- £13.56 - £15.59 an hour
- Part-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount

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Service Advisor- Harwoods Southampton Audi

Harwoods Group -
Eastleigh

Quick apply

Job details

Permanent
£28,571 - £38,171 a year
6 days ago

Benefits

Health & wellbeing programme
Annual leave
Company pension
Employee discount
Referral programme

Qualifications

Driving Licence
Client engagement
Motor vehicle service advising experience
Automotive service
Customer loyalty building
Customer support
Customer interaction
Communication skills
Mechanical knowledge
Time management

Full job description

Service Advisor benefits package at Southampton Audi

Job Benefits

Basic Salary range £28,571 - £30,000 (based on experience)
Annual bonus potential of £9,600
25 days annual leave + Bank Holidays.
Company pension scheme
Employee referral programme
Working Pattern and applicable rotas
Manufacturer training
Harwoods Academy

Hours

Monday-Friday 8.00am-6.00pm

Saturdays 8.00am-12.30pm - Rota basis (paid as overtime)

JOB PURPOSE

The role of the Service Advisor is to:

Provide our customers with a warm, inviting and streamlined experience. Service Advisors will be required to build strong and trusting relationships whilst delivering outstanding levels of efficiency and communication.
Be a knowledgeable and supportive point of contact for customers requiring servicing or repair to their vehicles.
Successfully manage the flow of information between the workshop, the rest of the business and the customer to guarantee a highly satisfactory customer experience and to meet our brand standards.
Here at Harwoods, we highly value organisational, communication and time management skills along with a friendly smile.

Department/Business/Location:

Service

Reports to:

Aftersales Manager

Direct Reports:

N/A

KEY RESPONSIBILITIES

This Job Description is not contractual, and the content may be updated at any time.

Provide exceptional levels of customer service and ownership throughout your customer’s Harwoods experience.
Ensure a close relationship with the workshop to guarantee a high standard of communication for the customer.
Contribute to the achievement of productivity and customer satisfaction targets by meeting and exceeding individual KPI targets.
Handle customer enquiries and queries promptly and efficiently to create and maintain customer loyalty and retention.
Confidently establish an understanding agreement with the customer of the work to be carried out.
Accurately maintain the service department loading system in line with workshop capacity.
Manage the handover and administration and explain the work carried out on vehicle ensuring customers full understanding and authorisation.
Understand and adhere to manufacturer service requirements.
Maintain safe working practices and abide high standards of the business.
Take on additional responsibilities as required by the business.

Skills & Requirements

Essential

Full UK driving licence.
Organised.
Smart appearance.
Confident.
Ability to excel in a team-based environment and achieve common goals.

Experience

Desirable

Service Advisor experience.

The Harwoods Way

Since 1931, Harwoods Group has been a family-owned, values-led automotive retailer representing some of the world’s most prestigious brands. Our family heritage drives everything we do, from the way we care for our customers to how we support and develop our people.

At Harwoods, our values shape who we are and how we work:

We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work

We’re proud to partner with Audi, Volvo, and MAN, operating across Surrey, East Sussex, West Sussex, Wiltshire, and Hampshire.

Today, our team of around 500 colleagues continues to deliver exceptional experiences through passion, teamwork, and pride in what we do.

As a family-run business, we believe that success starts with our people. That’s why we invest in your learning, development, and career progression through our Harwoods Academy and a range of training and development programmes from onboarding and one-to-ones to succession planning and colleague recognition.

If you’re looking for a place where you can grow, feel valued, and be part of something special, join us and experience The Harwoods Way.

Job Type: Permanent

Pay: £28,571.00-£38,171.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Referral programme

Licence/Certification:

UK Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer support jobs in hursley, ham

Service Advisor- Harwoods Southampton Audi

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I want to receive the latest job alerts for customer support in hursley, ham

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