Sales administrative support occupations Work, Jobs in Hutton, Ess (with Salaries)

Sales Support - Basildon
Arc —Basildon
- Microsoft Word
- Microsoft Outlook
- Organisational skills
10d
Sales Administrator
Wenbar Ltd —Chelmsford
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Databases
- Free parking
Quick apply
10h
Sales Administrator
CST Training LTD —Bexley
- £29,000 a year
- Full-time
- CRM software
- Administrative experience
- In-person
- Free parking
- Referral programme
Quick apply
4d
Internal Sales Support - Basildon
Arc —Basildon
- Microsoft Outlook
- Organisational skills
- Communication skills
11d
Sales Support Administrator
Pineapple Contracts —Aylesford
- Full-time
- CRM software
- Microsoft Outlook
- Organisational skills
- Free parking
- Work from home
Quick apply
Junior Sales Support Executive (Graduate Opportunity)
Waterford Search —Romford
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Research
- Administrative experience
- Flexitime
- Work from home
Quick apply
1d
Used Car Progressor - Ford Basildon
Allen Motor Group —Basildon
- £26,436.80 a year
- Customer service
- Computer literacy
- Employee discount
- Referral programme
9h
Sales & Account Support Coordinator
ONNEC Group —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Sales Support
TrustFord —Dagenham
- Hotel
- Annual leave
- Employee discount
6d
Administration Assistant
The Wedding Travel Company —Romford
- Part-time
- Administrative experience
Sales Administrator
Akhter Computers Ltd —Harlow
- £22,003.80 - £25,776.40 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Data entry
- Free parking
Quick apply
5d
Business sales support
Brightstar Financial —Billericay
- £16,835 - £22,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
Sales Support Administration Assistant
Hewes Security —Woodham Ferrers
- Full-time
- Microsoft Word
Sales Assistant
Hachette —London
- Administrative experience
- Communication skills
- Office experience
- Annual leave
- Employee discount
6h
Estimator & Order Processor (Windows / Doors / Aluminium Industry)
BDC Aluminium —Witham
- Full-time
- CRM software
- Computer skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Hire / Sales Controller
Selwood Limited —Dartford
- £35,986 a year
- Customer service
- Organisational skills
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Apprentice Hire Desk Controller
Ideal Heat Solutions Limited —Rochester
- £17,000 - £18,000 a year
- Full-time
- Microsoft Office
- Driving
- IT
- Free parking
Quick apply
Office & Sales Support Specialist
Western Union —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee assistance programme
8d
Corporate Gifting Account Assistant
Selfridges —London
- £14.80 an hour
- CRM software
- Sales
- Business development
Quick apply
3h
Customer Service Administrator
Lordship Windows LTD —London
- From £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- No experience needed
Quick apply

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sales administrative support occupations jobs near hutton, ess

Sales Support - Basildon

Arc -
Basildon

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Job details

10 days ago

Qualifications

Microsoft Word
ConnectWise
Customer communication
Customer service call handling
Microsoft Outlook
Customer retention
Inbound customer enquiry call handling
Stakeholder collaboration
Client engagement
Stakeholder liaison
Sales administration
Internal department liaison
Microsoft Office Suite
Client relationship development
Handling customer enquiries
Data management
Contract renewal support
Client services
Forecasting
Customer renewal management
Organisational skills
Relationship management
Customer interaction
Multidisciplinary collaboration
HubSpot
Cross-functional collaboration
Sales and customer service experience
Communication skills
Cross-functional communication

Full job description

About Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:
The Sales Support role exists to provide a professional and efficient service to both prospective and existing customers throughout the sales process. The postholder acts as a key point of contact for customer enquiries, quotations, orders, renewals and service-related requests, ensuring customers receive a responsive and positive experience.

This position is primarily customer-facing and works directly with external customers as well as internal departments to ensure the smooth progression of sales opportunities, orders and ongoing account requirements. The role contributes to customer retention, operational efficiency and revenue growth through excellent service, organisation and attention to details.

Key Responsibilities:

Customer Support & Relationship Management

Act as a primary point of contact for customer enquiries via telephone and email.
Build and maintain positive working relationships with customers through professional and responsive communication.
Assist customers with product, service and order-related enquiries, ensuring timely resolution or escalation where required.
Proactively communicate updates relating to quotations, orders, renewals and service requests.
Support customer retention by delivering a high standard of customer service throughout the customer lifecycle.

Quotations & Order Management

Prepare and issue customer quotations accurately and within agreed timescales.
Process customer orders and ensure all information is complete and accurate before submission.
Follow up on open quotations and customer requests where appropriate.
Liaise with suppliers and internal teams to obtain pricing, availability and product information.
Monitor orders through to completion, providing customers with regular updates on progress.

Sales Administration

Maintain accurate records of customer interactions, opportunities, quotations and orders within the CRM/PSA system.
Prepare sales documentation and supporting administrative paperwork as required.
Assist with contract renewals and service reviews, ensuring customers are contacted within relevant timescales.
Produce reports and updates relating to sales activity, customer requests and pipeline information.

CRM & Data Management

Ensure all customer records remain accurate, complete and up to date.
Monitor CRM data quality and maintain consistency across systems.
Record customer communications and actions in line with company processes.
Support reporting and forecasting activities through accurate data management.

Cross-Functional Coordination

Work closely with sales, technical, finance and operations teams to ensure customer requests are handled effectively.
Coordinate the onboarding of new customers and services, ensuring all information is accurately passed to delivery teams.
Assist in resolving customer issues by liaising with relevant departments and keeping customers informed throughout.
Support internal projects and initiatives designed to improve customer experience and operational efficiency.

Required Skills & Experience

Previous experience in a sales support, customer service, account support or sales administration role.
Strong customer service skills with the ability to build rapport and maintain professional relationships.
Excellent organisational skills and attention to detail.
Strong written and verbal communication skills.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Proficiency in Microsoft Office applications, particularly Outlook, Word and Excel.
Ability to work collaboratively across departments while maintaining a customer-focused approach.

Desirable

Experience working within an IT, MSP or technology environment.
Understanding of IT services, cloud solutions, telecommunications or cybersecurity.
Experience using CRM and PSA systems such as HubSpot, HaloPSA, ConnectWise or Autotask.
Experience supporting contract renewals and customer account administration.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

sales administrative support occupations jobs in hutton, ess

Sales Support - Basildon

Sales Administrator

Sales Administrator

Internal Sales Support - Basildon

Sales Support Administrator

Junior Sales Support Executive (Graduate Opportunity)

Used Car Progressor - Ford Basildon

Sales & Account Support Coordinator

Sales Support

Administration Assistant

Sales Administrator

Business sales support

Sales Support Administration Assistant

Sales Assistant

Estimator & Order Processor (Windows / Doors / Aluminium Industry)

Hire / Sales Controller

Apprentice Hire Desk Controller

Office & Sales Support Specialist

Corporate Gifting Account Assistant

Customer Service Administrator

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