Patient access occupations Work, Jobs in Hythe, Ham (with Salaries)

Patient Contact Advisor - Single Point of Access
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Weekend availability
15h
Patient Advisor
Optical Express Group —Southampton
- From £27,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Annual leave
Audio Typist Needed for Consultant Forensic Psychiatrist
GKM Medical Ltd —Winchester
- £40 - £300 a day
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Office
- Typing
- Work from home
Quick apply
1d
GP Receptionist (Patient Coordinator)
New Forest Central Medical Group —Brockenhurst
- £13.39 an hour
- Part-time
- GP surgery experience
- Organisational skills
- Front desk
- Store discount
- Annual leave
Quick apply
Dental Receptionist
Smile Dental Care —Southampton
- £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- Front desk
Quick apply
7d
Bladder Cancer Navigator
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Time management
7d
Medical Secretary
Stokewood Surgery —Eastleigh
- £13.75 - £14.54 an hour
- Part-time
- GP surgery experience
- Typing
- In-person
- Sick pay
Quick apply
Patient Administrator
University Hospital Southampton NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
Private Patient Coordinator
Newmedica —Whiteley
- £26,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
Quick apply
5d
GP Practice Reception Team Leader
Testvale Surgery —Southampton
- Part-time
- Management
- Customer service
- GP surgery experience
- Annual leave
Quick apply
Ward Clerk
Nuffield Health —Eastleigh
- £25,545 a year
- Full-time
- Administrative experience
- IT
- Employee discount
- Gym membership
7d
Referral Co-ordinator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Newport
- £28,392 - £31,157 a year
- Weekend availability
- Microsoft Office
- IT
- Nursing
21h
Administrative Officer
University of Southampton —Southampton
- £27,319 - £30,378 a year
- Full-time
- Maintenance
- Administrative experience
- University
4d
Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
PALS / Complaints Administrator
University Hospital Southampton NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Part-time
- Front desk
- IT
- Communication skills
16h
Team/Medical Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Fareham
- £25,760 - £27,476 a year
- Part-time
- Customer service
- English
- Administrative experience
15h
Care Navigator: Reception
The Drayton Surgery —Portsmouth
- From £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Administrative experience
- Free parking
- Annual leave
Quick apply
3d
Senior Pre-operative Care Co-ordinator Band 4
Salisbury NHS Foundation Trust —Salisbury
- £28,392 - £31,157 a year
- Part-time
- Communication skills
- Annual leave
- Employee discount
3d
Administrator
University Hospital Southampton NHS Foundation Trust —Southampton
- £25,272 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- IT
Medical Secretary / Team Secretary
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Nursling
- £25,760 - £27,476 a year
- Weekend availability
5d

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patient access occupations jobs near hythe, ham

Patient Contact Advisor - Single Point of Access

Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Southampton

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Job details

Permanent | Full-time
£25,760 - £27,476 a year
15 hours ago

Qualifications

Full job description

The closing date is 5th Jul 2026
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Job summary

We are looking for a Call Handler/Patient Contact Advisor to join our fast paced service, in a role that offers flexibility and work/life balance. Your role will predominantly be communicating with members of the public, our clinical teams and external stakeholders to contribute to the efficiency of the healthcare being provided across the South Coast. This role will be based at the Royal South Hants Hospital in Southampton.

This role would suit friendly and talkative individuals who are confident talking on the phone and using information systems to record data.

We are open 7 days per week from 8am to 8pm, including all bank holidays. You will be included in the roster to work a combination of early, late and weekend shifts (some shifts may have enhanced pay). Rota's are given 6 weeks in advance to allow you an excellent balance between work and home.

We want you to be driven to deliver a friendly and engaging experience to all our of service users. We're committed to providing you a full induction and support to enable you to complete your apprenticeship qualification.

Who knows what your next step in the NHS could be...

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Main duties, tasks & skills required

Answer all telephone calls in an efficient, courteous, professional and non-judgemental manner. Maintain a high standard of work and remain professional at all times.
Record all data accurately in the patients' computerised records.
Ensure messages from all callers are taken and electronically delivered or appointed to the correct service.
Manage instructions and queries from any Healthcare Professional from any Solent service.
Manage appointment bookings, updating electronic record system and sending appointment letters following Trust guidelines and targets.
Use and accurately populate the electronic record system (Systm One) with information
Cancel & reschedule clinic appointments as requested, ensuring patients are notified of any changes to appointments.
Ensure referrals are actioned following the agreed service procedures according to the defined performance targets and timescales.
Process incoming and outgoing mail, telephone, or written messages, distributing appropriately and in a timely manner, taking responsibility for signposting or dealing with queries regarding issues arising.
Liaising with clients, colleagues, and other healthcare professionals in a positive, friendly, calm and sympathetic manner. This may include dealing with complex information or where there is barriers to understanding.
Provide cover and support during times of absence for the core functioning of the administration team.

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About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

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Job description

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

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Person specification
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Qualifications
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Essential

GCSEs in English & Maths grade C/4 or functional skills equivalent
NVQ 3 or equivalent

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Desirable

RSA 1 & 2
Previous use of multiple IT applications

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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For help with your application, contact:
Pete Rohansten

[email protected]

07771512548

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Pay scheme

Agenda for Change

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Band

Band 3

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Salary
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£25760.00 to £27476.00 Yearly
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Contract

Permanent

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Working pattern

Full-Time, Flexible Working

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Reference number

348-SSW-11661

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Job locations

Royal South Hants Hospital
Graham Road
Southampton
Hampshire
SO14 0YG

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Attachments
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Job Description
Patient Contact Advisor SPA JDPS.pdf – 245KB Opens in a new window
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Additional document 1
EmployeeBenefits_hiowh_v1-compressed_3.pdf – 1001KB Opens in a new window
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Refine Your Search

patient access occupations jobs in hythe, ham

Patient Contact Advisor - Single Point of Access

Patient Advisor

Audio Typist Needed for Consultant Forensic Psychiatrist

GP Receptionist (Patient Coordinator)

Dental Receptionist

Bladder Cancer Navigator

Medical Secretary

Patient Administrator

Private Patient Coordinator

GP Practice Reception Team Leader

Ward Clerk

Referral Co-ordinator

Administrative Officer

Administrator

PALS / Complaints Administrator

Team/Medical Administrator

Care Navigator: Reception

Senior Pre-operative Care Co-ordinator Band 4

Administrator

Medical Secretary / Team Secretary

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