Transport planner Work, Jobs in Ibstock (with Salaries)

Transport Planner
Roberts Travel Group —Coalville
- Full-time
- Customer service
- Microsoft Office
- Continuous improvement
Quick apply
14d
Transport Planner
Tom White Waste Ltd. —Coventry
- £40,000 a year
- Full-time
- Microsoft Word
- Management
- Customer service
- Free parking
Quick apply
14d
Transport Planner
LLOYDS TRANSPORT & WAREHOUSING —Tamworth
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Transport Administrator
LLOYDS TRANSPORT & WAREHOUSING —Tamworth
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Data entry
- Typing
Quick apply
Assistant Transport Planner
Leicestershire County Council —Leicester
- £35,451 - £39,165 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Flexible schedule
3d
Transport Planner
Waterman Group —Nottingham
- Hybrid work
- Microsoft Word
- Analysis skills
- Communication skills
Transport Planner
Great Bear —Lutterworth
- £33,591 a year
- Full-time
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Transport Planner
Evri —Rugby
- £34,500 a year
- Full-time
- Communication skills
- Analytics
13d
Night Transport Planner
Stobart —Rugby
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Transport Planner
Stobart —Rugby
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Senior Transport Planner
Great Bear —Minworth
- £40,128 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Transport Planner
Kinaxia Transport & Warehousing —Rugby
- Full-time
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Graduate Planner
Fisher German —Ashby-De-La-Zouch
- Up to £27,612 a year
- Travel
- Communication skills
1d
Transport Planner
Hermes Europe —Coventry
- Up to £34,500 a year
- Monday to Friday
- Communication skills
13d
Transport and Sub Contraction Planner
GXO Logistics —Nottingham
- Up to £32,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
UK Transport Planner
DHL Supply Chain —Rugby
- £29,350 a year
- Rotating shift
- Computer literacy
- Computer skills
Transport Coordinator
Gist Limited —Nuneaton
- Up to £33,000 a year
- Full-time
- Supervising experience
- Leadership
- Employee assistance programme
- Employee discount
20h
Transport Planner
Warrens —Rugby
- £30,000 - £31,365 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Graduate Transport Planner (Land Development) - September 2026
Pell Frischmann —Nottingham
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Communication skills
Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply

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Transport Planner

Roberts Travel Group -
Coalville

Quick apply

Job details

Full-time
14 days ago

Qualifications

Customer service call handling
Stakeholder collaboration
Transport schedule optimization
Customer service
Delivery scheduling
Stakeholder liaison
Route planning
UK GDPR
Logistics
Internal department liaison
Complaint handling
Microsoft Office
General Data Protection Regulation (GDPR)
Collaboration with schools and educational staff
Continuous improvement
Organisational skills
Computer skills
Drivers' Hours Regulations
Customer interaction
Transport experience
Transport scheduling
Communication skills
Time management

Full job description

Job Title

Transport Planner – Passenger Travel Solutions (PTS)

Hours

37.5 hours per week, 09.30 to 17.30 Monday to Friday

Role Summary

As a Transport Planner for Passenger Travel Solutions (PTS), part of Roberts Travel Group, you will be responsible for planning, coordinating, and optimising school transport services to ensure the safe, efficient, and reliable delivery of operations. You will review existing transport routes, develop and implement route amendments, manage service changes arising from road closures and other operational disruptions, and coordinate transport logistics to meet contractual and customer requirements.

Working closely with internal teams and external stakeholders, you will use your organisational skills, attention to detail, and sound judgement to support service performance, maintain operational compliance, and contribute to the continuous improvement of transport planning processes. This role requires a highly organised, detail-oriented individual with strong problem-solving skills and the ability to adapt quickly to changing operational demands while maintaining a high standard of customer service.

Key Responsibilities

Work alongside the Service Manager and Operations Team to review, plan and continuously improve school transport services.
Monitor planned and emergency road closures, implementing route diversions and timetable amendments where required.
Communicate service changes promptly to the Operations Team, transport operators, schools and customers.
Maintain accurate and up-to-date transport information across company systems and the website.
Administer school bus pass applications from initial enquiry through to allocation and distribution, ensuring compliance with GDPR and company policies.
Allocate bus passes in accordance with vehicle capacities and operational requirements.
Support the administration of the school transport system and provide general administrative assistance to the wider team.
Respond professionally and efficiently to customer enquiries and complaints via telephone and email, ensuring a high standard of customer service.
Produce and review recurring payment reports to ensure travel passes remain valid and customer accounts are up to date.
Develop and maintain positive working relationships with schools, local authorities, stakeholders, transport operators and internal departments.
Promote Passenger Travel Solutions through the company website, school open events and other marketing initiatives where appropriate.
Contribute to the continuous improvement of planning processes, operational efficiency and customer experience.
Undertake any other duties necessary with the responsibilities of the role.

Key Targets & Performance Objectives

Ensure all transport routes are accurately maintained and updated to reflect operational requirements.
Effectively handle planned and unplanned road closures, ensuring all team members, operators and parents receive timely communications regarding diversions and timetable changes.
Acknowledge all new applications and enquiries within five working days and, wherever possible, resolve them within ten working days.
Maximise income on commercial school services with effective route planning and capacity management.
Support revenue growth by promoting Passenger Travel Solutions through digital channels and school open days.
Maintain accurate transport, customer and payment records in accordance with company procedures and GDPR requirements.
Deliver excellent customer service, maintaining high levels of customer satisfaction and professionalism.

Skills, Knowledge & Experience

Essential

Minimum of three years' experience of route planning and transport scheduling within a passenger transport, logistics or scheduling role.
Excellent organisational and time management skills with the ability to prioritise competing demands.
Strong attention to detail and a high level of accuracy.
Excellent communication skills, both written and verbal with the ability to influence stakeholders at all levels.
Strong customer service skills with the ability to handle enquiries and complaints professionally.
Good analytical and problem-solving abilities.
Proficient in Microsoft Office applications and other transport or planning software.
Good understanding of GDPR and the importance of handling confidential information appropriately.
Collaborative team player with the ability to work independently whilst contributing effectively as part of a team.
Ability to build positive working relationships across all departments.

Desirable

Knowledge of transport management or route planning software.
Understanding of driver hours, transport legislation and operational compliance.
Experience working with multiple stakeholders including schools and local authorities.

Work Location: In person

Quick apply

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