Complaints manager Work, Jobs in Ilkley, Wyk (with Salaries)

Assistant Service Centre Manager
General Anaesthetic Services Ltd —Keighley
- £36,000 - £41,000 a year
- Overtime
- Maintenance
- Assembly
- Continuous improvement
- Free parking
Quick apply
Duty Manager - Leeds Bradford Airport
Unifi —Yeadon
- £14.82 an hour
- Weekend availability
- Team management
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Complaints Manager
Zego —Halifax
- Hybrid work
- Continuous improvement
- Team management
- Training & development
Quick apply
13d
Operational Lead
Bradford District Care NHS Foundation Trust —Bradford
- £57,528 - £64,750 a year
- Full-time
- Budgeting
Residence Manager - Student Accommodation
GoBritanya —Leeds
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
Responsible Individual
NM Group —Bradford
- From £300 a day
- Part-time
- Management
- Experience working with children
- Continuous improvement
Quick apply
14d
Customer Relationship Manager
JLA —Sowerby Bridge
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
6d
Hotel Night Manager
The Skipton Hotel —Skipton
- Up to £28,000 a year
- Weekend availability
- Customer service
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
2d
Assistant Manager
Vitello Lounge —Ilkley
- £33,200 - £36,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant management
- Employee discount
Quick apply
EVENTS FLOOR MANAGER
Grantley Hall —Grantley
- £37,196 a year
- Customer service
- Hotel
- Training & development
- Store discount
- Annual leave
Quick apply
Office Manager
RightGreen Recycle Ltd —Bradford
- £26,000 - £32,000 a year
- Full-time
- Microsoft Word
- Budgeting
- In-person
- Employee discount
Quick apply
Department Manager
RNL Residential Ltd —Leeds
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
Quick apply
13d
Practice Tutor Assessor - Yorkshire and the Humber Probation Service - Learning and Development - Full Time - Various Locations - York / North Yorkshire
HM Prison & Probation Service —Harrogate
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Mentoring
- Annual leave
- Employee discount
Senior Property Manager
WHITEGATES ESTATE AGENTS —Huddersfield
- From £28,000 a year
- Full-time
- Team management
- Conflict management
- In-person
Quick apply
Breast Screening Programme Manager
Bradford Teaching Hospitals NHS Foundation Trust —Bradford
- £57,528 - £64,750 a year
- Full-time
- Management
- Continuous improvement
- Recruiting
UK/EU Customer Experience Executive - Fixed Term Contract
CLOUD NINE —Harrogate
- £26,994 a year
- Temporary
- CRM software
- Customer service
- Computer literacy
- Employee discount
- Gym membership
Quick apply
1d
Reporting and Offender Manager
Home Office —Leeds
- £34,415 - £34,931 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
6d
Senior Traffic Planner — General Haulage
Parmount Logistics Specialists Ltd —Bradford
- £42,000 - £45,000 a year
- Full-time
- Microsoft Word
- Management
- English
Quick apply
5d
Senior Probation Officer - Yorkshire and the Humber Probation Service - Bradford and Calderdale (Full Time)
HM Prison & Probation Service —Bradford
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
9d
Senior Property Manager
LRG —Leeds
- Monday to Friday
- Hybrid work
- Team management
- Recruiting
- Organisational skills
- Employee discount
Quick apply

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Assistant Service Centre Manager

General Anaesthetic Services Ltd
Keighley

Quick apply

Job details

Permanent | Full-time
£36,000 - £41,000 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Technical troubleshooting
Mechanical engineering
Driving Licence
Machinery breakdown fault-finding
Internal quality management system auditing
Maintenance
Complaint handling
Assembly
Quality assurance
Continuous improvement
Team management
Quality control
Organisational skills
Training & development
Fault diagnosis and repair
Leadership
Mechanical knowledge
Internal quality assurance
ISO 13485
Routine servicing

Full job description

The Company

General Anaesthetic Services Ltd (GAS) is a specialist employer focused on maintaining and supporting critical anaesthetic equipment. It offers a practical, team-oriented environment where technical skill, reliability, and attention to detail are highly valued. Employees benefit from hands-on work, ongoing development, and the opportunity to contribute directly to patient safety and clinical performance.

Job Summary
We are seeking an experienced and proactive Assistant Service Centre Manager to oversee operations within our organisation. The successful candidate will be responsible for coordinating on-site servicing and production activities, ensuring quality standards, and optimising processes to maximise efficiency. This role requires strong leadership skills, technical expertise, and a commitment to continuous improvement to meet organisational goals and uphold safety standards. This role is created as succession planning for the Service Centre & Production Manager position

This role will primarily be based onsite in Keighley but occasional travel to hospital and veterinary practices across the UK may be required, with occasional overnight stays.

Responsibilities

Act as SME (Subject Matter Expert) for the Service, repair and testing of Anaesthetic Vaporizers and associated accessories.
Act as SME for the Service, repair and testing of veterinary anaesthetic machines and other associated equipment.
Liaise with the Production Manager and agree schedules regarding:
Servicing/Testing of anaesthetic vaporizers on site at GAS
Servicing/Testing of anaesthetic vaporizers on-site at Hospitals & Vet Practices
Servicing/Testing of Veterinary Equipment at Vet Practices
Manufacture of Key Fill Bottle Adapters and Compatibility Blocks and other associated accessories.
Plan and direct the activities of the servicing team regarding service, maintenance, repair, and test tasks, tying workflow to agreed schedules.
Diagnose errors or technical problems and determine proper solutions.
Investigate customer complaints and determine the cause of such complaints.
Follow the company’s filed procedures and protocols.
Cooperate with technical, quality and customer service teams and share information across the organisation.
Comprehend customer requirements and make appropriate recommendations.
Build positive relationships with customers
Act as deputy Quality Management Representative when necessary
Understand the requirements of the QMS and ISO 13485:2016, and ISO 14971:2019.
Ensure direct reports understand the requirements and importance of the QMS and ISO 13485:2016.
Carry out internal audits in conjunction with the Quality Manager
Identify training needs of Service Technicians and other workshop staff
Perform training for Service Technicians and other workshop staff
Perform annual competency checks for Service Technicians
Review Service Manuals and other relevant procedures & documentation on a regular basis to ensure that the correct information for the servicing, repair and testing of the anaesthetic vaporisers is correct at all time.

Skills

Mechanical knowledge relevant to servicing equipment and assembly processes.
Excellent organisational skills with the ability to manage multiple priorities effectively.
Strong leadership qualities with experience in team management and development.
Knowledge of quality control standards and regulatory compliance requirements in relation to ISO 13485:2016.
Previous experience working with medical devices would be highly beneficial but not essential for the role.

Benefits:

Free parking / parking available on-site
Overtime available
Company Pension
Monthly pay
Length-of-service holiday increase scheme in place
Job progression

Hour of Work

Monday - Thursday 07:00-15:00

Friday 07:00-11:00

Salary

£36,000 - £41,000

Job Types: Full-time, Permanent

Pay: £36,000.00-£41,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Keighley, West Yorkshire: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Experience with leadership & communication?

Experience:

Mechanical engineering: 1 year (required)

Licence/Certification:

UK Driving License (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in ilkley, wyk

Assistant Service Centre Manager

Duty Manager - Leeds Bradford Airport

Complaints Manager

Operational Lead

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Office Manager

Department Manager

Practice Tutor Assessor - Yorkshire and the Humber Probation Service - Learning and Development - Full Time - Various Locations - York / North Yorkshire

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UK/EU Customer Experience Executive - Fixed Term Contract

Reporting and Offender Manager

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