Customer care specialist Work, Jobs in Ilkley, Wyk (with Salaries)

Customer Care & Service Coordinator (Customer Support)
Envirovent —Saltaire
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
- Free parking
- Annual leave
Quick apply
Rehabilitation Specialist
Nuffield Health —Leeds
- Up to £29,842.11 a year
- Part-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
12d
Administrator
JLA —Ripponden
- Up to £27,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
13d
Debt Recovery Controller
JLA —Ripponden
- Up to £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
13d
Tesco Colleague - Skipton
Tesco UK —Skipton
- £13.28 - £14.55 an hour
- Full-time
11h
Legal Recoveries Controller
JLA —Ripponden
- Up to £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
5d
Sales Assistant
TGJones —Skipton
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
11d
Senior Customer Service Advisor
Barclays —Bradford
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Rental Administrator
Zenith —Leeds
- £26,215 a year
- Monday to Friday
- Hybrid work
- Customer service
- Administrative experience
- IT
- Free parking
- Referral programme
6d
Customer Service Officer
Leeds City Council —Leeds
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
12d
Tesco Colleague - Horsforth Express
Tesco UK —Leeds
- £13.28 - £14.55 an hour
- Full-time
23h
Resourcing Officer
Bradford District Care NHS Foundation Trust —Saltaire
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Supervising experience
- Agile
4d
Digital Marketing Assistant Head Office Wakefield
Cars 2 ltd —Wakefield
- £24,825 a year
- Full-time
- In-person
- Marketing
- Life insurance
Quick apply
12d
Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Woodfield
- £25,760 - £27,476 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Flexible schedule
6d
Modern Workplace Solutions Specialist
Vanquis —Bradford
- Full-time
- Azure
- Windows
- Microsoft Office
- Annual leave
Quick apply
13d
Senior Carer
Lotus Home Care —Wakefield
- £14 an hour
- Weekend availability
- Care experience
- Care plans
- Leadership
Quick apply
Sales Assistant
Jollyes Pets —Harrogate
- £8.43 - £12.71 an hour
- Part-time
Quick apply
14d
Healthcare Delivery Driver
Life Couriers UK Limited —York
- £27,190.80 a year
- Full-time
- Driving
- Commercial driving
- Time management
- Health & wellbeing programme
- Employee discount
Quick apply
Parts and Customer Service Specialist
Riviera Automotive Ltd —Cleckheaton
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
Quick apply
5d
Operational Team Leader
NHS Resolution —Leeds
- £66,582 - £77,368 a year
- Management
- English
- Communication skills
- Annual leave
- Employee assistance programme
10d

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customer care specialist jobs near ilkley, wyk

Customer Care & Service Coordinator (Customer Support)

Envirovent -
Saltaire

Quick apply

Job details

Permanent | Full-time
£25,000 - £28,000 a year

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Customer service
GCSE
Maintenance
English
Phone etiquette

Full job description

Customer Care & Service Coordinator (Customer Support)

EnviroVent
Saltaire, West Yorkshire (Office-based)

£25,000 to £28,000 per year, depending on experience

At EnviroVent, we help people create healthier homes through effective domestic ventilation systems that tackle damp, condensation and mould.

We are a small, supportive team where everyone knows each other, helps each other and genuinely enjoys working together. We're looking for a confident and organised Customer Care & Service Coordinator to become a key part of our day-to-day operation.

This role would suit someone who enjoys speaking with people, takes pride in delivering excellent customer service, and likes being part of a close-knit office where everyone works together. It is a varied role that combines customer service, organisation, communication and relationship management.

If you're looking for somewhere you can get to know your colleagues, make a genuine contribution and be appreciated, you'll fit in well here.

About the Role

You will be one of the first points of contact for homeowners, landlords and tenants getting in touch with EnviroVent.

Every customer contacting us is looking for help with a problem in their home. We pride ourselves on treating people with empathy, professionalism and respect from the very first conversation.

A big part of the role is understanding each customer's needs, asking the right questions, and arranging surveys for our specialists to attend. You will also support existing customers by discussing servicing and maintenance options.

We're not looking for someone who knows everything about ventilation—we'll teach you that. We're looking for someone who enjoys helping people and wants to become an important part of a small team.

What You'll Be Doing

Handling inbound customer enquiries by phone and email
Speaking with homeowners, landlords and tenants about damp, mould and ventilation concerns
Asking questions to understand customer needs and identify the right next steps
Booking property surveys and coordinating appointments
Following up with existing customers regarding servicing and maintenance options
Keeping customer records accurate and up to date
Working closely with a small office team to keep everything running smoothly
Taking ownership of your work and seeing tasks through to completion

We're Looking For Someone Who

Has experience in customer service, property, lettings, scheduling or office administration
Is confident and personable on the phone and communicates clearly in writing
Can manage several enquiries at once while remaining organised and calm
Is reliable, proactive and genuinely enjoys helping people
Builds trust and rapport naturally with customers
Enjoys taking ownership of their work and contributing to a small team

While relevant experience is important, we know the best customer care comes from people with the right attitude. If you're organised, enjoy helping others and are keen to learn, we'd love to hear from you.

The stronger your background in customer service or a related role, the higher within the advertised salary range we would expect to appoint.

Working Hours & Location

This is a full-time, office-based role at our Saltaire office.

Hours: Monday to Friday, 9:00am to 5:00pm (37.5 hours per week)

Because we're a small team, working together in the office allows us to support each other, solve problems quickly and provide the best possible service to our customers.

We understand that life happens, so we'll always try to be reasonable about the occasional day worked from home when personal circumstances genuinely call for it, agreed in advance. This is not a remote or hybrid position.

Why Join EnviroVent?

Salary of £25,000 to £28,000, depending on experience
25 days annual leave plus bank holidays
Option to purchase additional annual leave each year
Full training on our systems, products and services
Friendly, supportive team where your contribution genuinely matters
Stable, growing business with opportunities to develop
Company pension
Free on-site parking

How to Apply

Please apply through Indeed with your CV and a short covering letter.

We'd love to hear what you enjoy about customer-facing work, what attracts you to EnviroVent, and the kind of working environment where you do your best work.

We look forward to hearing from you.

Pay: £25,000.00-£28,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in ilkley, wyk

Customer Care & Service Coordinator (Customer Support)

Rehabilitation Specialist

Administrator

Debt Recovery Controller

Tesco Colleague - Skipton

Legal Recoveries Controller

Sales Assistant

Senior Customer Service Advisor

Rental Administrator

Customer Service Officer

Tesco Colleague - Horsforth Express

Resourcing Officer

Digital Marketing Assistant Head Office Wakefield

Team Administrator

Modern Workplace Solutions Specialist

Senior Carer

Sales Assistant

Healthcare Delivery Driver

Parts and Customer Service Specialist

Operational Team Leader

I want to receive the latest job alerts for customer care specialist in ilkley, wyk

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