Site agent Work, Jobs in Ingatestone, Ess (with Salaries)

Customer Service Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply
Full Time Employed Property Inventory Clerk
Capture Inventory —London
- £28,000 - £40,000 a year
- Full-time
- Customer service
- Driving
- Travel
Quick apply
Finance Assistant (part-time)
Property Solutions Group —Earls Colne
- £17,000 - £19,000 a year
- Part-time
- In-person
- Annual leave
Quick apply
3d
Claims Support Advisor
AutoProtect Group —Harlow
- £26,514.90 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Subscription Telesales Supervisor
Newsquest Media Group —Basildon
- Part-time
- Sales
- Supervising experience
- Leadership
- Employee discount
Quick apply
Field Agent / Warrant Officer
Resolvecall —Bromley
- £28,157.09 - £43,857.09 a year
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Morning Cleaner
Pegasus Cleaning Services Ltd —Billericay
- From £12.75 an hour
- Overtime
- Organisational skills
- In-person
- Flexible schedule
- Sick pay
Quick apply
5d
Assistant Property Manager (with Maintenance Experience)
Tulip Hotels & Real Estate Ltd —Canary Wharf
- £24,420.00 - £35,177.62 a year
- Full-time
- Maintenance
- Microsoft Office
- Driving
Quick apply
8d
Import Coordinator (Freight Forwarding Focus)
Commodity Centre UK Ltd —Great Braxted
- Up to £35,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Founders Associate
Naybourhood / Million Pound Homes —London
- £1,000 - £1,250 a month
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Marketing
- Work from home
Quick apply
21h
Head of Developer Relations
Renowned Homes —Canary Wharf
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Deployment Strategist
Fleetcraft —London
- £80,000 - £120,000 a year
- Full-time
- IT
Quick apply
12d
Assistant Sub-Agent
Ringway Jacobs —Chelmsford
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
10d
Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
5d
Head of Modernisation
WeMaintain —London
- £90,000 - £100,000 a year
- Leadership
Quick apply
Product Manager - OSS
Reflection —London
- Full-time
- Annual leave
Sales & Lettings Negotiator
Charles Knight Estate Agents —London
- £24,000 - £50,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
5d
Sales Executive
Fat Loss Centre —London
- From £30,000 a year
- Full-time
- Spanish
- Sales
- Salesforce
- Employee discount
- Referral programme
Quick apply
22h
Estates Manager
Churchill Retirement PLC —Hornchurch
- £10,714 a year
- Customer service
- Computer literacy
- Microsoft Office
11d
Workplace Operations - London
ElevenLabs —London
- Full-time
- Office experience

I want to receive the latest job alerts for site agent in ingatestone, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

site agent jobs near ingatestone, ess

Customer Service Agent

Mr Lender -
Loughton

Quick apply

Job details

Full-time

Benefits

Free parking
On-site gym
Annual leave
Company pension
Company events
Private medical insurance
Gym membership
Referral programme
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
Administrative experience
Organisational skills
Customer support
Financial services
Communication skills

Full job description

Job Title: Customer Service Agent

Salary: Competitive

Main Purpose of the Role: The main focus of the Customer Service role is to assist our customers with any queries or concerns they may have regarding their account and to ensure we are finding and reaching the best possible outcome for them. This includes assisting customers through all forms of communication including Calls, Emails, LiveChats and Letters.

Benefits

Working within a newly refurbished dedicated office space with free onsite employee gym
Access to a large breakout space with comfortable seating, pool table and arcade games
Free on-site parking
Central Line Train station within one-minute walk with quick access to Central London
Close road links to M11/M25/A406/A12 and London
Social events
Pension Scheme
Healthshield (health cash back scheme and counselling services)
28 days annual leave, incl. Bank Holidays, per annum, with an additional day per year of service (capped at 33 days)
Eye Test / Glasses reimbursement scheme
Various team and personal reward incentives

Main Duties and Responsibilities

Our aim is to provide the best possible customer service to each and every customer, which includes;

Listen carefully and understand customers’ circumstances and needs
Answering all customer general queries via LiveChat, Phone, Email and Letter
To achieve your individual daily targets as set by your line manager
Dealing with customers minor complaints in a quick and effective way, ensuring the outcome is in the best interest of both the customer and the company
Contacting customers that are at application stage, to help them proceed with their application in a timely manner and support them through their Mr Lender journey
Identifying the needs of a vulnerable customer
Updating customer accounts accordingly with all the information received from any form of communication
Ensure that all communication with customers is clear and easy to understand and where appropriate is adapted to the customer’s needs
Work to continually improve on the quality of communication, ensuring customers are treated fairly to ensure good outcomes
Work within the quality assurance guidelines and carry out the standard compliance checks
Adhere to the SMCR conduct rules

This is a summary of the role and the employee is expected to undertake additional ad-hoc duties

Person Specification /Skills/Education and Attributes:

Highly desirable

Confident telephone manner
Strong written, listening and verbal communication at all levels
A personable approach
Approachable, empathetic and considerate
Accurate attention to detail
A team player who can demonstrate initiative
Ability to manage own workload and meet Company targets
Excellent customer service - ability to provide solutions
Computer literate
Excellent administrative and strong organisational skills
You must act with integrity
The ability to stay calm whilst under pressure
You must act with due care, skill and diligence
You must be open and cooperative with the FCA, and other regulators
You must pay due regard to the interests of customers and treat them fairly
You must seek to achieve good customer outcomes specifically in relation to;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support

Desirable

GCSE grade C or above in English and Maths (or equivalent)
Familiar with the financial services marketplace or regulated environment
Experience in a call centre environment

Job Type: Full-time

Benefits:

Company events
Company pension
Free parking
Gym membership
On-site parking
Private medical insurance
Referral programme

Education:

GCSE or equivalent (required)

Experience:

customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

site agent jobs in ingatestone, ess

Customer Service Agent

Full Time Employed Property Inventory Clerk

Finance Assistant (part-time)

Claims Support Advisor

Subscription Telesales Supervisor

Field Agent / Warrant Officer

Morning Cleaner

Assistant Property Manager (with Maintenance Experience)

Import Coordinator (Freight Forwarding Focus)

Founders Associate

Head of Developer Relations

Deployment Strategist

Assistant Sub-Agent

Head of Client Services

Head of Modernisation

Product Manager - OSS

Sales & Lettings Negotiator

Sales Executive

Estates Manager

Workplace Operations - London

I want to receive the latest job alerts for site agent in ingatestone, ess

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected