Client call Work, Jobs in Ipswich, Eng (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Service Advisor
Gallagher Bassett —Ipswich
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Life insurance
1d
Customer Service/Administration Assistant
EMP Drainage Ltd —Ipswich
- £24,500 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Work from home
Quick apply
3d
Customer Service Advisor - Nights/Part-time
Cloud —Colchester
- £12,722 a year
- Part-time
- Remote
- Customer service
- Communication skills
- Life insurance
Quick apply
Customer Service Representative
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
Scheduler
Dalkia Facilities —Ipswich
- £26,000 a year
- Full-time
- Annual leave
- Employee assistance programme
4d
Compliance Assistant (Part-Time, Hybrid)
Gallagher Bassett —Ipswich
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
- Employee stock purchase plan
- Life insurance
First Contact Navigator
CARA (Centre for Action on Rape and Abuse) —Colchester
- £24,496 - £26,845 a year
- Full-time
- Hybrid work
- English
- Data entry
- Phone etiquette
- Health & wellbeing programme
- Sick pay
Quick apply
Client Call Handler
Holmes and Hills LLP —Colchester
- Microsoft Office
- IT
- Employee assistance programme
- Life insurance
11d
Data Entry Administrator
Douglas Steers & Company —Colchester
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Carer Experience Lead
Right at Home Ipswich Woodbridge and Felixstowe —Ipswich
- From £30,000 a year
- Weekend availability
- Microsoft Office
- Organisational skills
- IT
- Free parking
Quick apply
8d
Business Development Manager (BDM)
WeBelieve Media —Manningtree
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick apply
10d
Business Travel Administrator
Inntel Ltd —Feering
- £26,624 a year
- Full-time
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Highways Operative
M Group —Ipswich
- Overtime
- Annual leave
- Employee assistance programme
Veterinary Receptionist
Ryder-Davies & Partners —Woodbridge
- From £12.88 an hour
- Part-time
- Organisational skills
- Front desk
- In-person
- Employee discount
Quick apply
9d
Office Junior
Douglas Steers & Company —Colchester
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Quick apply
Customer Service Advisor
NFU Mutual Agency —Colchester
- £25,000 - £27,000 a year
- Full-time
- Sales
- IT
- Communication skills
- Free parking
8d
PET1 Retail Security officer
Mitie —Ipswich
- £13.45 an hour
- Full-time
Facilities Helpdesk Operative
Sec2 Security Limited —Bury St. Edmunds
- From £26,624 a year
- Full-time
- CRM software
- Microsoft Outlook
- Windows
- Health & wellbeing programme
Quick apply
12d
Sales Lead Generator
Ratiobox —Diss
- From £13.50 an hour
- Part-time
- Organisational skills
- In-person
- School
- Free parking
Quick apply

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client call jobs near ipswich, eng

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

client call jobs in ipswich, eng

Customer Service Advisor - Remote

Customer Service Advisor

Customer Service/Administration Assistant

Customer Service Advisor - Nights/Part-time

Customer Service Representative

Scheduler

Compliance Assistant (Part-Time, Hybrid)

First Contact Navigator

Client Call Handler

Data Entry Administrator

Carer Experience Lead

Business Development Manager (BDM)

Business Travel Administrator

Highways Operative

Veterinary Receptionist

Office Junior

Customer Service Advisor

PET1 Retail Security officer

Facilities Helpdesk Operative

Sales Lead Generator

I want to receive the latest job alerts for client call in ipswich, eng

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