Support & client services Work, Jobs in Ipswich, Eng (with Salaries)

Claims Handler
Gallagher Bassett —Ipswich
- Full-time
- Organisational skills
- Communication skills
Business to Business Customer Service / Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
7d
Client Support - Management Services
Miller Insurance Services —Ipswich
- Travel
- Annual leave
Receptionist – Accountancy Practice
MST Recruitment —Gainsborough
- £15,000 - £20,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
Administrator
OCS Group —Ipswich
- Weekend availability
- Microsoft Office
- Recruiting
- IT
Data Protection Support Officer
The DPO Centre Ltd —Ipswich
- From £30,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Bachelor's degree
Junior Clerk
East Anglian Chambers —Ipswich
- £19,500 - £22,500 a year
- Full-time
- Microsoft Word
- Computer literacy
- Analysis skills
- Free parking
Quick apply
7d
Brain Injury Support Worker (Part time)
Rebound Care and Support Ltd —Manningtree
- £17 an hour
- Part-time
- Driving
- Paediatrics
- In-person
- Annual leave
Quick apply
Carer Experience Lead
Right at Home Ipswich Woodbridge and Felixstowe —Ipswich
- From £30,000 a year
- Weekend availability
- Computer literacy
- Databases
- Human resources
- Free parking
Quick apply
3d
Pensions Administration Associate
Gallagher Benefit Services —Ipswich
- Full-time
- Remote
- Analysis skills
- Mentoring
- Communication skills
Customer Service Advisor
First Bus —Ipswich
- £27,000 a year
- Computer literacy
- Data entry
- Employee assistance programme
7d
Advice Services Manager
Citizens Advice Ipswich —Ipswich
- £30,000 a year
- Full-time
- Management
- Team management
- IT
Quick apply
4d
People Assistant
Laing O'Rourke —Ipswich
- Hybrid work
- Microsoft Outlook
- Customer service
- Travel
Customs Clearance Coordinator
Simarco —Ipswich
- Full-time
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Collections Officer
Corpay —Ipswich
- Full-time
- Computer literacy
- Conflict management
- Computer skills
- Life insurance
Client Service Executive – Insurance
WTW —Ipswich
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Intake Agent
Gallagher Bassett —Ipswich
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
7d
Advice Worker
Suffolk Refugee Support —Ipswich
- £22,472 a year
- Part-time
- Organisational skills
- In-person
- Communication skills
Quick apply
6d
Client Support Manager (FTC)
Miller Insurance Services —Ipswich
- Training & development
- Annual leave
7d
Conveyancing Secretary
Bates Wells & Braithwaite —Ipswich
- Full-time
- Microsoft Word
- Computer literacy
- Microsoft Office
Quick apply

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Claims Handler

Gallagher Bassett -
Ipswich

Apply Now

Job details

Full-time

Qualifications

Quantum assessment for claims settlement
Stakeholder liaison
Motor insurance claims handling
Insurance claims handling experience
Organisational skills
Customer support
Customer interaction
Insurance claims experience
Communication skills

Full job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

We are looking for an enthusiastic and motivated Motor Claims Handler to join our Ipswich team. This is an excellent opportunity to play a key role in supporting our customers through their claims journey, delivering a high level of service while managing your own portfolio of cases.

You’ll be joining a business built on integrity, innovation and collaboration, where we prioritise client success, employee development and delivering exceptional claims solutions. We actively support career progression, including opportunities to gain formal insurance qualifications.

How you'll make an impact

Manage a portfolio of motor claims (damage and credit hire) from first notification through to settlement
Investigate claims and make decisions on liability and quantum within your authority level
Negotiate settlements effectively, ensuring fair and timely outcomes
Liaise with a variety of stakeholders including clients, brokers, suppliers, claimants and their representatives
Deliver excellent customer service across multiple communication channels, including phone and email
Proactively manage claims to reduce lifecycle and achieve the best outcome for all parties
Ensure all claims are handled in line with internal policies, regulatory requirements and service level agreements
Manage your workload effectively to meet team targets and expectations

About You

Base understanding of insurance principles
Experience handling motor claims, including accidental damage and third-party damage
Knowledge of credit hire claims is desirable but not essential
Strong customer service skills with the ability to empathise and build rapport
Excellent communication skills, both written and verbal
Good attention to detail, accuracy and organisational skills
Ability to manage your own workload and meet performance targets
Strong problem-solving skills and proactive approach to claims handling
Willingness to learn, develop and progress within the role
Eligible to work in the UK

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Apply Now

Refine Your Search

support & client services jobs in ipswich, eng

Claims Handler

Business to Business Customer Service / Success Executive

Client Support - Management Services

Receptionist – Accountancy Practice

Administrator

Data Protection Support Officer

Junior Clerk

Brain Injury Support Worker (Part time)

Carer Experience Lead

Pensions Administration Associate

Customer Service Advisor

Advice Services Manager

People Assistant

Customs Clearance Coordinator

Collections Officer

Client Service Executive – Insurance

Intake Agent

Advice Worker

Client Support Manager (FTC)

Conveyancing Secretary

I want to receive the latest job alerts for support & client services in ipswich, eng

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