Customer specialist Work, Jobs in Ipswich, Sfk (with Salaries)

Customer Service Executive - 12 month FTC/Secondment Opportunity
SmartestEnergy —Ipswich
- £28,000 - £32,500 a year
- Hybrid work
- Administrative experience
- Travel
- Communication skills
Quick apply
Technical Support Coordinator
Greenscape Energy Ltd —Ipswich
- £28,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
10d
Bereavement Services Co-Ordinator
East Suffolk Services Limited —Woodbridge
- £31,537 - £34,434 a year
- Full-time
- IT
- Employee discount
- Life insurance
13d
Refuse Loader
East Suffolk Services Limited —Woodbridge
- £28,543 - £30,423 a year
- Full-time
- Employee discount
- Life insurance
7h
Customer Assistant
Lidl —Felixstowe
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
10h
Software Engineering Specialist - Data
BT —Ipswich
- Machine learning
- Linux
2h
Customer Service Advisor - SZC
First Bus —Ipswich
- £27,000 a year
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
14h
Claims Handler
Brown & Brown Europe —Martlesham
- Full-time
- Organisational skills
- IT
Quick apply
2d
Assistant Investigation Hub Officer
HM Revenue and Customs —Ipswich
- £28,016 a year
- Part-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Work from home
2d
Tesco Colleague - Kesgrave Superstore
Tesco UK —Ipswich
- £13.28 - £14.55 an hour
- Full-time
10h
Data Quality Professional
BT —Ipswich
- Monday to Friday
- Hybrid work
- Data analysis skills
- AWS
4d
Site Agent
M Group —Ipswich
- Civil engineering
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Service Advisor
Derrick Wells Limited —Ipswich
- Part-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
- Employee discount
Quick apply
1d
Sales - Sales Advisor - UK
New Look —Bury St. Edmunds
- Part-time
- Microsoft Word
3d
Head of Customer Growth
Fred. Olsen Travel —Ipswich
- Monday to Friday
- Sales
- Customer service
- Hotel
- Employee discount
2d
Customer Services Assistant
Huws Gray Group —Diss
- Sales
- Customer service
- Plumbing
- Annual leave
- Employee discount
Operational Support Officer
HM Courts & Tribunal Service —Bury St. Edmunds
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
14d
Customer and Operational Services Coordinator
DFDS UK & Ireland —Felixstowe
- £25,000 - £29,000 a year
- 8 hour shift
- Travel
- Employee assistance programme
- Employee discount
Quick apply
10d
Service Centre Manager - Ipswich & Southampton
Sulzer —Ipswich
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Trainee Bus/ Coach Driver - SZC
First Bus —Ipswich
- Driving
- Employee assistance programme
- Flexible schedule

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customer specialist jobs near ipswich, sfk

Customer Service Executive - 12 month FTC/Secondment Opportunity

SmartestEnergy -
Ipswich

Quick apply

Job details

Fixed term contract
£28,000 - £32,500 a year

Qualifications

Administrative experience
Relationship management
Communication skills

Full job description

You will play a key role in delivering a seamless customer journey across Smart Generation Operations, acting as a trusted Energy Advisor and support function within the team. You will support the end-to-end operational process, ensuring customers receive accurate, timely, and professional service while contributing to the company’s future growth plans. This position is central to maintaining high levels of customer satisfaction and loyalty through strong operational delivery, effective communication, and collaborative working across multiple business functions.

The role requires a highly organised and customer-focused professional with strong administrative, analytical, and relationship management skills. Responsibilities include managing operational processes, preparing accurate quotes and statements, maintaining CRM systems, resolving customer queries, supporting billing and debt management activities, and liaising with internal stakeholders to improve processes and service delivery. You will thrive in a fast-paced environment, demonstrate excellent teamwork and attention to detail, and contribute proactively to continuous improvement initiatives and specialist operational projects.

What skills/experience do I need to be successful?

Work experience in similar position previously with transferable skill;
Managing a heavy workload where a constant stream of seemingly disjointed tasks must be organised into a fluid process.
High-level analysis and ability to interpret and communicate the analysis;
Knowledge of the UK energy industry, understanding of the energy markets, particularly electricity, and high-level understanding of energy pricing and trading.

What sets us apart?

Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Find out more here.
Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.

What does hybrid working mean to us?

Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.

What happens next?

Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.

Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.

We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.

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Refine Your Search

customer specialist jobs in ipswich, sfk

Customer Service Executive - 12 month FTC/Secondment Opportunity

Technical Support Coordinator

Bereavement Services Co-Ordinator

Refuse Loader

Customer Assistant

Software Engineering Specialist - Data

Customer Service Advisor - SZC

Claims Handler

Assistant Investigation Hub Officer

Tesco Colleague - Kesgrave Superstore

Data Quality Professional

Site Agent

Service Advisor

Sales - Sales Advisor - UK

Head of Customer Growth

Customer Services Assistant

Operational Support Officer

Customer and Operational Services Coordinator

Service Centre Manager - Ipswich & Southampton

Trainee Bus/ Coach Driver - SZC

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