It Work, Jobs in Kedleston, Dby (with Salaries)

Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Maintenance
- Work from home
Quick apply
Desktop Support Analyst - Derby
Brightwell —Derby
- Analysis skills
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
IT Service Desk Engineer
Your IT Department Ltd —Eastwood
- Up to £35,000 a year
- Full-time
- Hybrid work
- Mentoring
- Computer networking
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
IT Project Analyst
Rolls-Royce —Derby
- Full-time
- Annual leave
- Employee assistance programme
IT Support & Administration Engineer
Natural Innovations —Beeston
- ERP systems
- Communication skills
Quick apply
13d
IT Support
CTS Wholesale Ltd —Burton-On-Trent
- £26,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Free parking
- Annual leave
Quick apply
4d
Network Support Engineer
Node4 —Derby
- Hybrid work
- Analysis skills
- Employee assistance programme
11d
IT Support Technician
AvantiGas —Chesterfield
- Travel
- Communication skills
5d
IT Site Manager
Steris —Derby
- Full-time
- Management
- Bachelor's degree
- Travel
12d
Technical Support Engineer
Cromwell —Derby
- Computer literacy
- Salesforce
- Maintenance
- Annual leave
- Sick pay
IT Infrastructure Manager
Brush Group —Loughborough
- Hybrid work
- Continuous improvement
- Employee assistance programme
- Life insurance
Junior IT Support Technician
Palletways UK Limited —Lichfield
- £26,500 a year
- Full-time
- Windows
- Microsoft Office
- Driving
- Store discount
- Health & wellbeing programme
Quick apply
IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Leadership
- Communication skills
Desktop Support Analyst
Brightwell —Chesterfield
- Analysis skills
- Travel
- Computer networking
- Free parking
- Employee assistance programme
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
- Windows
IT Infrastructure Network Engineer I
LKQ Corporation —Tamworth
- Full-time
- Annual leave
- Employee assistance programme
13d
IT Technical Engineer
Leek Building Society —Leek
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
- Sick pay
Quick apply
4d
Senior IT Infrastructure Engineer
Flint Bishop —Derby
- Weekend availability
- Azure
- Writing skills
- Communication skills
- Employee discount
Quick apply
IT Security Engineer
Voyage Care —Lichfield
- £55,000 a year
- Hybrid work
- Azure
- Analysis skills
- Travel
Senior Manager - IT
Wesco —Chesterfield
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree

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Desktop Support Engineer

Glo-networks Ltd
Derby

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year

Benefits

Company pension
Work from home

Qualifications

Jira
Technical troubleshooting
Desktop support
TCP
SCCM
BMC Remedy
User account provisioning
LAN
Ticket management
Maintenance
User account management
IT support
Technical support incident logging
Network support
Technical writing
Mac OS
ServiceNow
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Active Directory

Full job description

At Glo, we believe technology should make life easier — and our Technical Support Team are the people who make that happen. We’re looking for someone who’s friendly, curious, and technically capable; someone who enjoys solving problems, talking to people, and keeping systems running smoothly. If you take pride in doing things properly and delivering support with a smile (even on the busy days), you’ll fit right in.

What You’ll Do

Provide first-line and second-line technical support across Windows, macOS, networking, and common business applications.
Troubleshoot hardware, software, and connectivity issues — getting users back up and running quickly and confidently.
Log, manage, and resolve tickets through our service desk tools (e.g. ServiceNow, Jira, Remedy) with clear and accurate notes.
Set up and maintain user accounts, devices, and permissions, including Active Directory tasks and endpoint configuration.
Support the rollout of updates, deployments, and routine maintenance tasks alongside the wider technical team.
Escalate complex issues appropriately, ensuring smooth handover and great communication throughout.
Contribute to our internal knowledge base by documenting fixes, processes, and best practice.
Deliver excellent customer service — clear communication, patience, and a helpful attitude every time.

What You’ll Bring

Previous experience in an IT support or service desk role.
Strong troubleshooting ability across Windows and macOS environments.
A solid understanding of networking basics (LAN, VPN, DNS, TCP/IP).
Familiarity with Active Directory and common enterprise tools such as SCCM, ServiceNow, Jira, or Remedy.
Good problem-solving skills and a calm, logical approach under pressure.
A genuine desire to help people — clear communication, empathy, and patience are essential.
Willingness to learn, grow, and adapt as new technologies and processes evolve.

Why Work With Glo?

Glo is a people-first IT partner built on clarity, honesty, and high standards. We’re a friendly, tight-knit team with over 30 years’ collective experience — and we take real pride in supporting clients the right way. No jargon, no cutting corners, just dependable service and a supportive environment that helps you grow.

You’ll have the chance to learn from experienced colleagues, strengthen your technical skills, and be part of a business that genuinely values teamwork, trust, and quality service.

Job Types: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Experience:

MSP: 2 years (required)
1st Line Technical Support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Remote

Quick apply

Refine Your Search

it jobs in kedleston, dby

Desktop Support Engineer

Desktop Support Analyst - Derby

IT Service Desk Engineer

IT Project Analyst

IT Support & Administration Engineer

IT Support

Network Support Engineer

IT Support Technician

IT Site Manager

Technical Support Engineer

IT Infrastructure Manager

Junior IT Support Technician

IT Support Manager

Desktop Support Analyst

IT Support Technician

IT Infrastructure Network Engineer I

IT Technical Engineer

Senior IT Infrastructure Engineer

IT Security Engineer

Senior Manager - IT

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