Customer specialist Work, Jobs in Kensworth, Bdf (with Salaries)

Customer Retention Specialist
Agria Pet Insurance —Aylesbury
- Full-time
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
Quick apply
7d
Guest Experience Specialist LTN
Signature Aviation —Luton
- From £30,000 a year
- Full-time
- Time management
- Free parking
- Employee assistance programme
Quick apply
Tesco Colleague - Grove Hill Express
Tesco UK —Hemel Hempstead
- £13.28 - £14.55 an hour
- Part-time
- Customer service
- School
3h
Warehouse & Stock Administrator (Part-Time)
GetPos Ltd —Hemel Hempstead
- £15 - £16 an hour
- Part-time
- Computer literacy
- ERP systems
- Data entry
- Free parking
Quick apply
1d
Multi Trade Operative
Reactive Zero Two Limited —Luton
- Up to £60,000 a year
- Overtime
- Carpentry
- Customer service
- Communication skills
- Store discount
- Employee discount
Quick apply
Photo and Digital Specialist
Snappy Snaps —Barnet
- From £12.71 an hour
- Weekend availability
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
14d
Sales Executive
WeBuyAnyCar —Luton
- £28,200 - £35,220 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
8d
Mobile Enforcement Officer
APCOA PARKING (UK) LTD —Luton
- £24,379.20 a year
- Customer service
- Communication skills
Quick apply
Customer Service Specialist
Abound —Milton Keynes
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Financial services
- Work from home
- Gym membership
Sales Assistant
HMV Group —Watford
- Part-time
- Customer service
- Merchandising
Trainee Refrigeration & Air Conditioning Apprentice Engineer
Herts Cooling Limited —Stevenage
- £24,000 - £29,000 a year
- Overtime
- Maintenance
- In-person
- Restaurant
Quick apply
8d
Customer Assistant
Lidl —Aylesbury
- £13.45 - £14.45 an hour
- Full-time
- Bakery
- Store discount
- Employee discount
Field Support Specialist
FOODHUB —Milton Keynes
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
21h
Sales Operations Administrator
Entel UK Ltd —Borehamwood
- Up to £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Referral programme
Quick apply
4d
Customer Service Advisor
Agria Pet Insurance —Aylesbury
- £25,000 a year
- Full-time
- Remote
- Computer literacy
- Data entry
- Organisational skills
- Annual leave
Quick apply
22h
Customer Service Specialist - 1 year FTC
Henkel —Hemel Hempstead
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Sales Assistant
Jollyes Pets —London
- £8.43 - £12.71 an hour
- Part-time
- Customer service
Quick apply
5d
Customer Service & Sales Coordinator
Priority Waste Limited —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
5d
Trainee Print Technician (Large Format)
Supersize Print —Amersham
- £25,000 - £30,000 a year
- Overtime
- No experience needed
- Quality control
- Paid training
Quick apply
Sales Advisor
L. BENNETT & SON LIMITED —Luton
- Monday to Friday
- Computer literacy
- Computer skills
- Communication skills

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customer specialist jobs near kensworth, bdf

Customer Retention Specialist

Agria Pet Insurance -
Aylesbury

Quick apply

Job details

Full-time
7 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Computer literacy
Retention call handling
Contract renewal support
Customer renewal management
Churn prevention
Computer skills
Customer interaction
Outbound calling
Communication skills

Full job description

The Role:

We’re looking for a Customer Retention Specialist to join our busy team here at Agria Pet Insurance where you’ll support our customers who are coming to the end of their current policy and want to discuss their renewal with us.

A key part of your role will be to actively listen to any customer queries and then work with them to fact find and understand any changes to their policy details and circumstances. You will then utilise your training and our systems to offer the customer the most suitable products and price for their upcoming insurance needs.

You’ll be enthusiastic about our products and be able to talk confidently to our customers, making sure they understand everything about their policy and quotation.

This role can be based fully remote or from our Aylesbury, Buckinghamshire office once a week (every Wednesday).

You will be required to attend a two week, in office induction when you start (accommodation provided for remote workers).

You must be able to commit to these arrangements in order to be considered for this role.

What you’ll be doing:

Handle all retention & renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies.
Outbound calling including but not limited to; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications.
Objection handling including but not limited to; policy cancellations, premium increases, Claims decisions.
Support and advise Sales and Customer Service agents with complex queries.
Be the escalation point for complex queries and carry out required investigations to find a satisfactory resolution.
Handle any calls that overflow from Sales or Customer Service to maintain required service levels
Record and maintain accurate policyholder information using the in-house computer systems

What we’re looking for:

Previous experience of working in a customer retention environment with a passion for providing great customer service
Good initiative and problem solving skills
Ability to overcome customer objections and drive a positive resolution through excellent communication skills (questioning and listening)
Good computer skills – able to take in-bound calls whilst navigating our in-house system
Confident communicator

Why choose Agria Pet:

Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names.

Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities.

We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK’s Best Workplaces™ in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK.

What we offer:

Competitive commission structure
25 days annual leave which increases with service, plus bank holidays
Opportunity to buy/sell up to 5 days annual leave per calendar year
Pension and Life Assurance scheme
Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too
We aim to support the health and wellbeing of all our colleagues so you’ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace

Quick apply

Refine Your Search

customer specialist jobs in kensworth, bdf

Customer Retention Specialist

Guest Experience Specialist LTN

Tesco Colleague - Grove Hill Express

Warehouse & Stock Administrator (Part-Time)

Multi Trade Operative

Photo and Digital Specialist

Sales Executive

Mobile Enforcement Officer

Customer Service Specialist

Sales Assistant

Trainee Refrigeration & Air Conditioning Apprentice Engineer

Customer Assistant

Field Support Specialist

Sales Operations Administrator

Customer Service Advisor

Customer Service Specialist - 1 year FTC

Sales Assistant

Customer Service & Sales Coordinator

Trainee Print Technician (Large Format)

Sales Advisor

I want to receive the latest job alerts for customer specialist in kensworth, bdf

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