Team leader Work, Jobs in Kettering, Eng (with Salaries)

Customer Service Team Leader
DFDS UK & Ireland —Kettering
- Monday to Friday
- Supervising experience
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Licensing Enforcement Team Leader
North Northamptonshire Council —Kettering
- £42,839 - £46,142 a year
- Computer literacy
- English
- Communication skills
- Employee assistance programme
5d
Cafe Team Leader
360 Play Rushden Lakes —Rushden
- £27,300 a year
- Full-time
- Hospitality
- Management
- Customer service
- Store discount
- Employee discount
Quick apply
5d
Team Leader
Bleckmann Solutions UK Ltd —Corby
- Up to £34,524.50 a year
- Supervising experience
- Warehouse experience
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Team Leader
Home Bargains —Corby
- £32,032 a year
- Part-time
- Supervising experience
- Store discount
- Annual leave
Quick apply
14d
Team Leader
Bleckmann —Corby
- £28,500.00 - £30,885.62 a year
- Full-time
- In-person
- Leadership
- Marketing
- Free parking
- Store discount
Quick apply
3d
Flow Room Lead
Greggs —Kettering
- £51,014 a year
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
6d
Slice and Wrap Team Leader
Jacksons Bakery —Corby
- From £30,000 a year
- Full-time
- In-person
- Mechanical knowledge
- Annual leave
Quick apply
12h
BCAL Operations Team Leader (Specialist Logistics)
BCA Logistics —Corby
- £16.30 an hour
- Analysis skills
- Travel
Quick apply
4d
Team Leader
Silver Birch Care Holdings —Peterborough
- £31,907 a year
- Weekend availability
- Childcare
- Driving
- Employee assistance programme
- Referral programme
14d
E-Commerce Warehouse Team Leader
Dreibach Ltd —Northampton
- £14 - £15 an hour
- Full-time
- Supervising experience
- Continuous improvement
- Warehouse experience
- Free parking
- Employee discount
Quick apply
5d
Workshop Team Leader
EF Engineering Ltd —Peterborough
- £35,000 - £45,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Power tools
- Free parking
Quick apply
7d
Warehouse Team Leader
Tongda Distribution Ltd —Wellingborough
- From £27,000 a year
- Temporary
- Heavy lifting
- Forklift
- Team management
- Free parking
Quick apply
Dispatch Working Team Leader
CUBIS Systems —Duddington
- Full-time
- Forklift
- Continuous improvement
- Team management
Quick apply
3d
Area Team Leader
Amicus Trust —Leicester
- £33,118.47 a year
- Full-time
- Driving
- Travel
- In-person
- Paid training
- Health & wellbeing programme
Quick apply
7d
Engineering Team Leader (Nights)
BakeAway UK —Corby
- Up to £57,925 a year
- Overtime
- Maintenance
- Supervising experience
- In-person
- Free parking
- Annual leave
Quick apply
IBA Team Leader
Jensten Group —Huntingdon
- Remote
- Mentoring
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
9d
Production Team Leader
M And M Seafood Ltd —Leicester
- £14 an hour
- Full-time
- English
- Forklift
- Mentoring
Quick apply
Nights Team Leader
Atlas Hotels —Peterborough
- £14.60 an hour
- Night shift
- Bar
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
7d
Team Leader
Whistl UK Ltd —Bedford
- £14.09 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3h

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Customer Service Team Leader

DFDS UK & Ireland -
Kettering

Quick apply

Job details

9 days ago

Benefits

Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Supervising experience
Communication skills

Full job description

Do you thrive on leading teams and delivering outstanding customer service? Are you confident managing workloads, supporting colleagues, and keeping operations running smoothly? If so, you could be the newest addition to our team as a Customer Service Team Leader in Kettering.

Be part of the movement - and play your part.

About the role

Working Monday to Friday 08:30 – 17:00, you’ll lead a team of Customer Service Coordinators, ensuring customer queries are handled efficiently while maintaining high service standards. You’ll also support key administrative and coordination activities across the wider logistics operation.

You will be responsible for:

Supervising and supporting the customer service team, delegating tasks and managing workloads
Acting as the first point of escalation, resolving customer and operational issues quickly
Ensuring all customer queries (delivery issues, delays, tracking) are handled professionally
Monitoring performance, producing KPI reports, and ensuring SLAs are consistently met
Coordinating with warehouse, transport, and planning teams to resolve issues efficiently
Providing ongoing coaching, guidance, and support to develop team performance
Managing administrative processes including invoices, suppliers, procurement, and internal records

About you

You’ll have proven experience leading or supervising a team, with the ability to motivate, develop, and support colleagues in a fast‑paced environment. Strong communication skills are essential, alongside a passion for delivering excellent customer service. You’ll be confident delegating tasks, managing performance, and working collaboratively across departments.

You’ll thrive in this role if you’re a positive, solutions‑focused individual with a “can‑do” attitude. You’ll be a natural leader who leads by example, with strong problem‑solving skills and the ability to think on your feet. Empathy, attention to detail, and a commitment to both customer satisfaction and team success will set you up for success.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

Life assurance cover
Contributory company pension scheme
Holiday Purchase Scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:
Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
Huge range of retail discounts from high street and online retailers
Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.

Quick apply

Refine Your Search

team leader jobs in kettering, eng

Customer Service Team Leader

Licensing Enforcement Team Leader

Cafe Team Leader

Team Leader

Team Leader

Team Leader

Flow Room Lead

Slice and Wrap Team Leader

BCAL Operations Team Leader (Specialist Logistics)

Team Leader

E-Commerce Warehouse Team Leader

Workshop Team Leader

Warehouse Team Leader

Dispatch Working Team Leader

Area Team Leader

Engineering Team Leader (Nights)

IBA Team Leader

Production Team Leader

Nights Team Leader

Team Leader

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