Assistant operations manager Work, Jobs in Kidderminster, Wor (with Salaries)

Visitor Services Assistant
Severn Valley Railway Society Limited —Kidderminster
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Store discount
Quick apply
3d
Assistant Branch Manager
Carvers Building Supplies —Kidderminster
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
Platform Assistant(Volume)
Network Rail —Birmingham
- £32,998 a year
- Weekend availability
- Customer service
- English
- Employee discount
16h
Duty Operations Manager
Edu-Lettings UK Ltd —Birmingham
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
9d
Assistant Manager
The Woodman At Clent —Stourbridge
- From £14 an hour
- Full-time
- Hospitality
- Bar
- Supervising experience
- Employee discount
Quick apply
6d
Assistant Operations Manager
WHS Plastics —Birmingham
- Full-time
- Leadership
- Time management
Quick apply
Assistant General Manager - Operations
SAFE HOSPITALITY LTD T/A AFRIKANA —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- In-person
- Free parking
Quick apply
3d
Assistant Manager - Bullring, Hollister
Hollister —Birmingham
- £29,120 a year
- Management
- Sales
- English
- Store discount
- Annual leave
Assistant Manager
Marston's Pubs —Kidderminster
- £13.01 an hour
Quick apply
14d
Executive Assistant
FLTD Construction —Redditch
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Quick apply
12d
UK - Shift Team Leader, Walsall ERF
Encyclis —Birmingham
- Full-time
- Maintenance
- English
- Supervising experience
Shift Assistant Estate Manager
Equans —Birmingham
- Full-time
- Management
- Driving
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Assistant Meeting & Events Operations Manager
The Belfry —Sutton Coldfield
- £35,500 - £37,606 a year
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
7d
Financial Crime Operations Quality Control Specialist
Deutsche Bank —Birmingham
- Full-time
- Hybrid work
- Oracle
- Microsoft Office
- Bachelor's degree
- Employee discount
7d
Executive Assistant to the Principal and Director of Training for Regents Theological College
Elim Foursquare Gospel Alliance —Malvern
- £15 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Assistant Hotel Manager
TravelodgeHotels —Birmingham
- £29,000 a year
- Part-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
11d
Assistant Manager, Tableau Platform Administrator, IT Business Services
Deloitte —Birmingham
- Hybrid work
- Administrative experience
- Python
Assistant Branch Manager
Travis Perkins —Bromyard
- Full-time
Assistant Manager
KFC Dudley - Merry Hill Drive Thru —Brierley Hill
- £29,000 - £32,000 a year
- Full-time
- Restaurant
- Employee discount
Assistant Production & Quality Control Manager
DUCTMANN LTD —Bilston
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
- Sick pay
Quick apply
10d

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assistant operations manager jobs near kidderminster, wor

Visitor Services Assistant

Severn Valley Railway Society Limited
Kidderminster

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office

Full job description

The Severn Valley Railway (SVR) is an award winning heritage attraction welcoming up to 250,000 visitors every year. This full-size standard-gauge railway line runs regular, mainly steam-hauled, passenger trains between Kidderminster in Worcestershire and Bridgnorth in Shropshire. Along the line the SVR operates two pubs, eight catering outlets, three shops and a visitor centre. In support of the railway operation there is a thriving Engineering Workshop, Diesel Depot, and Carriage & Wagon Works.

With an annual turnover of around £8m, the SVR employs approximately 90 people in full and part-time roles and a further 1,600 in voluntary roles. The SVR is a significant employer in the counties of Worcestershire and Shropshire.

The SVR is proud of its position as a nationally recognised and award-winning heritage attraction. Collectively the SVR's mission is to: “To enthuse and inspire an affection and understanding in our visitors and staff for the Severn Valley Railway and the bygone era of steam locomotion and heritage diesels through the operation and interpretation of the Railway infrastructure, locomotives, historic carriages and wagons.”

Why join us?

You will be part of a dedicated team at one of the UK’s leading heritage railways, helping visitors make the most of their experience and supporting the smooth delivery of our commercial activities.

Role Outline

Department: Commercial

Reports to: Customer Services Manager

Are you passionate about delivering excellent customer service and helping visitors enjoy memorable days out? Severn Valley Railway is looking for a Visitor Services Assistant to join our Commercial team and provide a warm, helpful and professional first point of contact for our visitors.

As a Visitor Services Assistant, you will play an important role in supporting visitors before and during their visit. You will respond to enquiries, process ticket sales, provide clear information, support bookings and help ensure every visitor receives the high standard of service expected from the Railway.

Key responsibilities

Process ticket sales and customer transactions accurately and efficiently.
Respond to telephone calls, emails, messages and on-the-day visitor enquiries.
Act as a helpful point of contact for visitors, passengers, members and other stakeholders.
Support the administration and delivery of commercial activities, including group bookings, dining, membership and footplate experiences.
Assist with customer feedback, internal systems, databases and the CRM ticketing system.
Work with colleagues across the Railway to resolve queries and support a positive visitor experience.

About you

Confident communicating with visitors in person, by phone and in writing.
A strong team player with a positive, professional and approachable manner.
Organised, able to manage priorities and comfortable working under time pressure.
Confident using Microsoft Office, including Word, Excel and Teams.
Able to use initiative, solve problems and support several teams and activities.
Experience in customer service, a contact centre or a heritage railway environment would be an advantage, but full training will be provided.

The contract is permanent and 40 hours per week. This role will involve weekend, bank holiday and evening work to support the Railway’s visitor, operational and commercial activities.

Salary will be dependent on experience and qualifications.

Benefits include company pension scheme, life assurance, free on-site parking, travel discounts on the national rail network (subject to a qualifying period), SVR travel vouchers, employee discounts, Employee Assistance Programme, employee-funded health cash plan, 23 days annual leave plus bank holidays.

Benefits:

Company pension
Health & wellbeing programme
Life insurance
On-site parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

assistant operations manager jobs in kidderminster, wor

Visitor Services Assistant

Assistant Branch Manager

Platform Assistant(Volume)

Duty Operations Manager

Assistant Manager