Service assistant Work, Jobs in Kidderminster, Wor (with Salaries)

Visitor Services Assistant
Severn Valley Railway Society Limited —Kidderminster
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Store discount
Quick apply
2d
Neighbourhood Outreach Co-ordinator
Wyre Forrest Health Partnership —Bewdley
- £30,000 a year
- Full-time
- Administrative experience
- IT
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Ecommerce Fulfilment Assistant
Wildworx —Alcester
- £14 - £20 an hour
- Part-time
- Forklift
- Warehouse experience
- Computer skills
- Employee discount
Quick apply
General Catering Assistant (Term time only)
Dolce Ltd —Bewdley
- £12.71 an hour
- Part-time
- School
- Health & wellbeing programme
- Employee assistance programme
Quick apply
5d
Pet Care Assistant
Tails On Trails - Pet Services —Kidderminster
- Temporary
- Heavy lifting
- Customer service
Quick apply
Store Assistant
Aldi —Stourport-on-Severn
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Care Assistant (Days)
Astley Hall (Heritage Manor Ltd) —Stourport-on-Severn
- £13.20 - £13.60 an hour
- Part-time
- IT
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
11d
Sales & Reservations Assistant
Johnsons Coaches —Henley in Arden
- £13.39 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
4d
Care Assistant
Woodlands Gate Rest Home —Stourbridge
- Up to £12.71 an hour
- Weekend availability
- In-person
- Care plans
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
12d
Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)
nGeneration —Tipton
- £26,724 - £27,724 a year
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Library Assistant, Stourbridge and Lye libraries
GLL —Stourbridge
- £13.45 an hour
- Part-time
- Customer service
- IT
- Communication skills
2d
Assistant Accountant
Clear Business Services Ltd —Bromsgrove
- £13.50 - £15.00 an hour
- Part-time
- QuickBooks
- Financial services
- In-person
Quick apply
11d
Sales Assistant
TGJones —Kidderminster
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
Sales Assistant - UNIQLO Bullring
UNIQLO —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Admin Assistant
Berkley Care Group —Bromsgrove
- £12.90 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Branch Assistant (Key time)
Ramsdens Financial Ltd —Telford
- Up to £13.65 an hour
- Part-time
- Customer service
- IT
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Hospitality Assistant
Astley Hall (Heritage Manor Ltd) —Stourport-on-Severn
- £13 an hour
- Temporary
- Hospitality
- Cooking
- English
- Free parking
- Store discount
Quick apply
6d
Assistant Branch Manager
Carvers Building Supplies —Kidderminster
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
Customer Assistant
Lidl —Stourbridge
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
3d
Project Coordinator
Intu Interiors —Kidderminster
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
13d

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Visitor Services Assistant

Severn Valley Railway Society Limited
Kidderminster

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office

Full job description

The Severn Valley Railway (SVR) is an award winning heritage attraction welcoming up to 250,000 visitors every year. This full-size standard-gauge railway line runs regular, mainly steam-hauled, passenger trains between Kidderminster in Worcestershire and Bridgnorth in Shropshire. Along the line the SVR operates two pubs, eight catering outlets, three shops and a visitor centre. In support of the railway operation there is a thriving Engineering Workshop, Diesel Depot, and Carriage & Wagon Works.

With an annual turnover of around £8m, the SVR employs approximately 90 people in full and part-time roles and a further 1,600 in voluntary roles. The SVR is a significant employer in the counties of Worcestershire and Shropshire.

The SVR is proud of its position as a nationally recognised and award-winning heritage attraction. Collectively the SVR's mission is to: “To enthuse and inspire an affection and understanding in our visitors and staff for the Severn Valley Railway and the bygone era of steam locomotion and heritage diesels through the operation and interpretation of the Railway infrastructure, locomotives, historic carriages and wagons.”

Why join us?

You will be part of a dedicated team at one of the UK’s leading heritage railways, helping visitors make the most of their experience and supporting the smooth delivery of our commercial activities.

Role Outline

Department: Commercial

Reports to: Customer Services Manager

Are you passionate about delivering excellent customer service and helping visitors enjoy memorable days out? Severn Valley Railway is looking for a Visitor Services Assistant to join our Commercial team and provide a warm, helpful and professional first point of contact for our visitors.

As a Visitor Services Assistant, you will play an important role in supporting visitors before and during their visit. You will respond to enquiries, process ticket sales, provide clear information, support bookings and help ensure every visitor receives the high standard of service expected from the Railway.

Key responsibilities

Process ticket sales and customer transactions accurately and efficiently.
Respond to telephone calls, emails, messages and on-the-day visitor enquiries.
Act as a helpful point of contact for visitors, passengers, members and other stakeholders.
Support the administration and delivery of commercial activities, including group bookings, dining, membership and footplate experiences.
Assist with customer feedback, internal systems, databases and the CRM ticketing system.
Work with colleagues across the Railway to resolve queries and support a positive visitor experience.

About you

Confident communicating with visitors in person, by phone and in writing.
A strong team player with a positive, professional and approachable manner.
Organised, able to manage priorities and comfortable working under time pressure.
Confident using Microsoft Office, including Word, Excel and Teams.
Able to use initiative, solve problems and support several teams and activities.
Experience in customer service, a contact centre or a heritage railway environment would be an advantage, but full training will be provided.

The contract is permanent and 40 hours per week. This role will involve weekend, bank holiday and evening work to support the Railway’s visitor, operational and commercial activities.

Salary will be dependent on experience and qualifications.

Benefits include company pension scheme, life assurance, free on-site parking, travel discounts on the national rail network (subject to a qualifying period), SVR travel vouchers, employee discounts, Employee Assistance Programme, employee-funded health cash plan, 23 days annual leave plus bank holidays.

Benefits:

Company pension
Health & wellbeing programme
Life insurance
On-site parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

service assistant jobs in kidderminster, wor

Visitor Services Assistant

Neighbourhood Outreach Co-ordinator

Ecommerce Fulfilment Assistant

General Catering Assistant (Term time only)

Pet Care Assistant

Store Assistant

Care Assistant (Days)

Sales & Reservations Assistant

Care Assistant

Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)

Library Assistant, Stourbridge and Lye libraries

Assistant Accountant

Sales Assistant

Sales Assistant - UNIQLO Bullring

Admin Assistant

Branch Assistant (Key time)

Hospitality Assistant

Assistant Branch Manager

Customer Assistant

Project Coordinator

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