Customer experience manager Work, Jobs in Kings Heath, Wmd (with Salaries)

Visitor Experience Manager
Birmingham Hippodrome —Birmingham
- £35,446.14 a year
- Weekend availability
- Customer service
- Team management
- IT
Customer Experience Manager
Barchester Healthcare —Birmingham
- £40,000 a year
- Analysis skills
- Project management
- Travel
- Annual leave
Quick apply
6d
Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
Digital Operations Manager
Martoccia Digital Services Ltd —Birmingham
- £58,586.00 - £74,472.53 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Health & wellbeing programme
- Flexitime
Quick apply
1h
Store Manager
Aldi —Solihull
- £52,910 - £69,000 a year
- Annual leave
Operations Co-ordinator
Trigo UK —Solihull
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business development
Quick apply
3d
Customer Insights Manager
National Grid —Warwick
- £70,000 - £84,000 a year
- Hybrid work
- Leadership
- Communication skills
3d
ZARA BIRMINGHAM DEPUTY STORE MANAGER
INDITEX —Birmingham
- Full-time
- Customer service
- Leadership
Quick apply
Administration Officer
Expectations UK —Birmingham
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
2d
Office Manager
Emixa —Solihull
- Microsoft Office
- Organisational skills
- Front desk
Quick apply
14d
Business Support Administration Manager
Berkley Care Group —Warwick
- £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Experience Manager
Sainsbury's —Brierley Hill
- From £32,700 a year
- Management
- Leadership
- Employee discount
12d
Crew Performance Manager
easyJet —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Assistant Community Shop Manager 22.5
St Giles Hospice —Birmingham
- £15,034.50 a year
- Part-time
- Management
- Customer service
- English
- Sick pay
Quick apply
13h
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Business Development Manager
CitySprint —Birmingham
- £36,549 - £56,079 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Microsoft Office
Quick apply
5h
Senior Manager, Supply Chain Operations - South
CHEP —Birmingham
- Full-time
- Hybrid work
- Travel
- Human resources
- In-person
- Employee assistance programme
Quick apply
Project Support Coordinator
LRQA group —Birmingham
- Communication skills
Customer Experience Manager
First Fence —West Bromwich
- £38,000 - £43,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Annual leave
- Employee discount
Quick apply
9d

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customer experience manager jobs near kings heath, wmd

Visitor Experience Manager

Birmingham Hippodrome -
Birmingham

Apply Now

Job details

Permanent | Full-time
£35,446.14 a year

Qualifications

Sales management
Customer service
First aid
Team management
Personal Licence
IT

Full job description

ABOUT US:

With a mission to enrich the cultural life of our region, Birmingham Hippodrome is one of the most popular theatre complexes in the UK. Varied productions in our 1,850-seat auditorium (dating from 1899), and in our 200-seat Patrick Studio ensure we play a key role in the region’s world-class cultural scene. With c.400 live performances annually in our main house, we present nothing but the best in touring musical theatre, ballet, dance, opera, pantomime, drama, and comedy. Our Patrick Studio welcomes a range of smaller-scale productions and is an important base for dance and for the development of new artistic work.

Fun fact: If you stacked the number of ice creams we sold last year on top of each other it would make a tower 21 miles high! (that’s an amazing 115,000 ice cream tubs).

ABOUT THE ROLE:

Full details of the role and the person we're looking for can be found in the Candidate Pack.

Working at our theatre as part of the Front of House management team is truly rewarding. You’re at the heart of the audience experience, leading a passionate team, solving challenges in real time, and creating a welcoming atmosphere for every visitor. Each performance is different, the energy is infectious, and your leadership directly contributes to unforgettable nights of live theatre.

The Visitor Experience Manager is responsible for delivering an exceptional, welcoming and inclusive experience for all audiences, visitors and stakeholders attending our theatre. The role leads the front of house operation, ensuring the highest standards of visitor experience, safety and accessibility across all public-facing areas, while fostering a positive and professional team culture in line with organisational values.

This role includes duty managing our building, ensuring compliance with all health and safety procedures, including licensing laws. With a commercial focus you will ensure that we are maximising sales across all front of house areas, motivating the team to have a sales orientated focus and to ensure maximum efficiency. This key role shapes how our audiences feel about our theatre, from arrival to departure, acting as an ambassador for the organisational vision.

You'll get to become part of a large, established, and respected cultural organisation, taking part in varied and exciting work, with lots of opportunities for learning and growth.

This role is offered on a full-time, permanent, 40 hour per week basis (annualised hours), with frequent work on weekends, evenings and bank holidays.

ABOUT YOU:

We're looking for someone with extensive experience at manager level in a fast-paced, high-footfall venue such as a theatre, visitor/entertainment attraction, cultural site, or similar, including sales management experience at a manager level. You'll need experience managing an EPOS system such as Point One, as well as strong experience managing a team.

You'll have excellent customer service skills and a commercial approach, plus qualifications in First Aid, defibrillators (AED) and a Personal License (or be willing to undergo these within 3 months of your start date).

Full details of the role and the person we're looking for can be found in the Candidate Pack.

Recognising under-representation in our workforce of the global majority, and people with disabilities, we particularly welcome applicants from those backgrounds.

If you require an accessible/plain text version of the candidate pack, please email [email protected]

Apply Now

Refine Your Search

customer experience manager jobs in kings heath, wmd

Visitor Experience Manager

Customer Experience Manager

Operations Planning & Delivery Manager

Digital Operations Manager

Store Manager

Operations Co-ordinator

Customer Insights Manager

ZARA BIRMINGHAM DEPUTY STORE MANAGER

Administration Officer

Office Manager

Business Support Administration Manager

Customer Relationship Manager

Customer Experience Manager

Crew Performance Manager

Assistant Community Shop Manager 22.5

Manager of Dedicated Implementations - EMEA

Business Development Manager

Senior Manager, Supply Chain Operations - South

Project Support Coordinator

Customer Experience Manager

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