Guest services Work, Jobs in Kirby Muxloe, Lec (with Salaries)

Guest Service Assistant Match Days Only
Holiday Inn Express Leicester —Leicester
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
Quick apply
Guest Experience Assistant
true Student —Leicester
- £13 an hour
- Part-time
- Hospitality
- Customer service
- In-person
Quick apply
5d
Front of House Assistant
Bannatyne —Leicester
- £12.71 an hour
- Weekend availability
- Bar
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
14d
Night Guest Service assistant
Holiday Inn Express Leicester —Leicester
- £26,438 a year
- Full-time
- Bilingual
- Hospitality
- Bar
Quick apply
restaurant expeditor
My Delhi Leicester —Leicester
- £13.50 - £15.00 an hour
- Full-time
- Hospitality
- Supervising experience
- Team management
- Employee discount
Quick apply
Airbnb Cleaner
R&A properties —Leicester
- From £12.71 an hour
- Part-time
- Hospitality
- Organisational skills
- In-person
Quick apply
front of house team member
wagamama —Leicester
- £12.71 an hour
- Full-time
- Restaurant
- Flexible schedule
12h
Front of House Staff
Anantara Ltd —City of Leicester
- £12.21 - £15.00 an hour
- Temporary
- Serving
- Hospitality
- Bar
Quick apply
Front of House Staff
ibis Leicester City —Leicester
- Up to £26,538 a year
- Weekend availability
- Hospitality
- Bar
- English
- Employee discount
- Sick pay
Quick apply
6d
Food & Beverage Attendant
The Grand Hotel Leicester —Leicester
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
Bartender
Winstanley House —Leicester
- £10.00 - £12.50 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
9d
Waiter/Waitress - Leicester
Varanasi Restaurant —Leicester
- £12.71 an hour
- Temporary
- Hospitality
- Bar
- In-person
- Employee discount
Quick apply
15h
Manager
Six Spa —Wigston Magna
- From £32,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
Customer Service & Sales Advisor
Stellantis &You —Nottingham
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
FOH staff
D and C Pub Group Ltd —Coalville
- £12.81 - £14.00 an hour
- Part-time
- Serving
- Hospitality
- Sales
- Free parking
- Employee discount
Quick apply
17h
Night Reception Team Member - Part Time
Travelodge —Burton-On-Trent
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
13d
Bartender – Leicester
Varanasi Restaurant —Leicester
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- In-person
- Employee discount
Quick apply
15h
Management Trainee | Hospitality to Leadership Pathway
Wave Consultancy Ltd —Nottingham
- £28,420.00 - £30,614.73 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Showroom Host/Receptionist - Part time
Marshall Motor Group —Leicester
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Guest Experience Host
Nōshi Restaurants —Nottingham
- £13 an hour
- Weekend availability
- Hospitality
- In-person
- Guest services
Quick apply
4d

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Guest Service Assistant Match Days Only

Holiday Inn Express Leicester
Leicester

Quick apply

Job details

Part-time
£12.71 an hour

Qualifications

Bilingual
Hospitality
Multilingual
Guest services
Hotel experience

Full job description

People

To aid and assist guests throughout their stay in a friendly and professional manner
To be fully aware of daily activities in the hotel
To maintain good working relationships with colleagues in the Reception area and other departments of the hotel
To be able to take a reservation in the absence of the Reservations team ensuring that all information is correctly recorded
To attend training when required,
To fully understand and execute all shift operations and tasks working to shift checklists
To constantly improve and develop product knowledge to maximise quality of service
To be able to be cross-train in other departments to develop individual potential.

Quality

Ensure telephones are answered promptly and correctly to maximize business and minimize guest frustration.
To take appropriate action to resolve guest complaints
To actively seek solutions to improve IHG Heartbeat Scores.
To be aware of guest feedback on IHG Social Listening Tool.
To ensure that guest details/history are accurately maintained to ensure individual needs are recognized and adds value to the guest experience.
To directly co-ordinate the activities of all outlets, thus ensuring high standards of cleanliness and service are maintained throughout in order to reflect the brand standards on all occasions.
To ensure routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. To complete bar duties, including setting up replenishing of stocks, serving guests, cleaning tables and washing glasses.
Setting up, preparation, service and clearing breakfast including using the dishwasher and general cleaning and tidying.
Public area maintenance including replenishing of vending area and toilet supplies.
Preparation and clearing of meeting rooms.
Ensure the team maintain the hotel, collect any litter, remove/report hazards
To ensure compliance throughout the department and hotel with brand, hotel and company operating standards.
To be fully conversant with the Hotel policy on:
Fire & Evacuation
Security procedures
Health & safety policy
Personnel & Training procedures
To serve guests in a friendly and professional manner

Profit

Participate in guest activities that promote the hotel product and its services
To create and take advantage of sales opportunities in order to maximise hotel revenue
To be fully aware of the hotel facilities and promote them whenever possible
To answer telephones promptly and correctly to maximise business and minimise guest frustration
To be consistently aware of the hotel’s availability and sell rooms at the best possible rate
To maintain a high level of awareness of local competitors and trends
To remain focused on sales and standards

General

Comply with the company codes of conduct at all times
Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals
Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries
Understand your role and responsibilities in terms of the hotel Health & Safety Policy including completion of all mandatory training
Familiarise yourself with emergency and evacuation procedures
Understand your responsibilities with regards to security
Proactively pursue all practices in line with Company environmental and energy saving initiatives
Have a flexible approach to the hours you are required to work to meet the needs of the business

Job Type: Part-time

Pay: £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

guest services jobs in kirby muxloe, lec

Guest Service Assistant Match Days Only

Guest Experience Assistant

Front of House Assistant

Night Guest Service assistant

restaurant expeditor

Airbnb Cleaner

front of house team member

Front of House Staff

Front of House Staff

Food & Beverage Attendant

Bartender

Waiter/Waitress - Leicester

Manager

Customer Service & Sales Advisor

FOH staff

Night Reception Team Member - Part Time

Bartender – Leicester

Management Trainee | Hospitality to Leadership Pathway

Showroom Host/Receptionist - Part time

Guest Experience Host

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