Customer service manager Work, Jobs in Kirknewton, Wln (with Salaries)

Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE
triSaaS (Enhance) —Edinburgh
- £32,000 - £36,000 a year
- Full-time
- Hospitality
- Management
- Salesforce
- Free parking
- Sick pay
Quick apply
5d
Internal Sales Manager
The Edinburgh Boiler Company —Dalkeith
- £43,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Analysis skills
Quick apply
Sales and Marketing Manager
Raeburn Training —Kirkcaldy
- £45,000 - £55,000 a year
- Full-time
- Sales
- Marketing
- Social media management
- Free parking
Quick apply
8d
Customer Service Manager
Grant Westfield —Edinburgh
- Management
- Customer service
- No degree
- Annual leave
- Employee discount
Manager Designate - Livingston
Chisholm Hunter Ltd —Livingston
- £30,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Business Development Manager (BDM) - Livingston - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Livingston
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Bershka Edinburgh General Manager
INDITEX —Edinburgh
- Full-time
- Sales
- Leadership
Quick apply
Client Services Manager
Nikos Apergis Business Solutions Ltd —Bathgate
- £2,800 - £3,900 a month
- Full-time
- In-person
- Communication skills
Quick apply
2d
Fleet Delivery Manager
Indie Campers —Broxburn
- £30,000 a year
- Full-time
- Driving
- Leadership
Quick apply
Head of Events
Sodexo —Edinburgh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
5d
Business Development Manager (BDM) - Linlithgow - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Linlithgow
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Store / Sales Manager
TILE STAR —Edinburgh
- £28,700 - £36,000 a year
- Full-time
- Management
- Sales
- English
Quick apply
14d
Customer Care & Lead Generation Advisor
Bon Accord Life —Alloa
- £25,250 a year
- Full-time
- Sales
- Customer service
- Financial services
- Life insurance
- Sick pay
Quick apply
Helpdesk Team Leader
Lovat's Group —Loanhead
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
5d
Retail Manager - Maternity Cover
I.J. MELLIS CHEESEMONGER —Edinburgh
- £29,870 a year
- Full-time
- In-person
- Leadership
- Employee discount
Quick apply
13d
Business Development Manager (BDM) - Edinburgh - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Edinburgh
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Sales Manager
NEXT —Livingston
- From £10,709 a year
- Part-time
- Employee discount
Duty Manager
ABM UK —Edinburgh
- £39,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Employee discount
Quick apply
Customer Account Manager
Thom Micro Systems —Larbert
- From £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- CAD
- Free parking
- Work from home
Quick apply
1d
Senior Facilities Manager
National Westminster Bank PLC —Edinburgh
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Hotel
- Computer networking
- School
- Annual leave

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customer service manager jobs near kirknewton, wln

Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE

triSaaS (Enhance)
Edinburgh

Quick apply

Job details

Permanent | Full-time
£32,000 - £36,000 a year
5 days ago

Benefits

Free parking
On-site gym
Company pension
Transport links
Sick pay
On-site parking

Qualifications

Hospitality
Management
Salesforce
Facilities management
SaaS
Communication skills

Full job description

Join one of the UK's fastest-growing hospitality technology businesses.

Are you an experienced hospitality professional looking for your next challenge?

Have you built your career as a General Manager, Area Manager, Operations Manager or Procurement Manager and now want to use your operational expertise in a growing technology company?

If you're passionate about helping businesses improve, enjoy building long-term relationships and have experience with hospitality systems such as Purchase-to-Pay, Stock Management, Recipe Management or CAFM, we'd love to hear from you.

We'll provide full product and commercial training. What we're looking for is someone who understands hospitality operations and enjoys helping customers succeed.

About triSaaS

triSaaS is a fast-growing UK software company providing innovative SaaS solutions to more than 5,000 customer sites across hospitality, manufacturing, education and care.

Our platforms help businesses streamline purchasing, workforce management, compliance and operational performance through our market-leading products:

Purchase Warrior – Purchase-to-Pay (P2P) Procurement
Rota King – Workforce Management & Scheduling
Logit – CAFM & Compliance Management
eSource Wizard – eProcurement & Tender Management

Our software is built by hospitality professionals for hospitality professionals, helping businesses gain greater visibility, improve efficiency and make better commercial decisions.

As we continue to grow, we're looking for a Customer Success Manager to help our customers maximise the value of the triSaaS platform while building long-term strategic relationships.

The Role

This is not a traditional account management role.

As a Customer Success Manager, you'll become a trusted advisor to a portfolio of hospitality customers, helping them improve their operational performance through technology.

You'll work closely with senior stakeholders to understand their business objectives, demonstrate best practice, introduce new platform capabilities and identify opportunities to expand the use of the triSaaS product suite.

A significant focus of the role will be supporting the continued growth of Purchase Warrior, our award-winning Purchase-to-Pay platform, helping customers optimise procurement, supplier management, stock control and purchasing visibility.

You'll also play an important role in shaping the future of our products by gathering customer feedback and working closely with our Product team.

What You'll Be Doing

Manage and develop relationships with a portfolio of strategic customer accounts.
Become the trusted advisor for customers across the triSaaS platform suite.
Deliver regular business reviews and success planning meetings.
Help customers maximise the value of Purchase Warrior, Rota King, Logit and eSource Wizard.
Identify opportunities to introduce additional products and modules where they add genuine value.
Promote new product features and platform enhancements.
Support customers in improving procurement, operational efficiency and reporting.
Gather customer feedback and work closely with our Product team to influence future development.
Collaborate with our Onboarding, Support, Product and Commercial teams to deliver an outstanding customer experience.
Maintain accurate CRM records, account plans and customer success metrics.

What We're Looking For

We're looking for someone who understands hospitality operations and enjoys working with customers.

You'll ideally have experience as a:

General Manager
Area Manager
Operations Manager
Procurement Manager
Multi-site Operations Manager
Regional Manager
Or another senior operational role within hospitality.

Essential

Minimum two years' management experience within hospitality or another multi-site operational environment.
Practical experience with one or more of the following:
Purchase-to-Pay (P2P) Procurement
Stock & Inventory Management
Recipe/Menu Management
CAFM (Computer Aided Facilities Management)
Strong understanding of hospitality operations.
Excellent communication and relationship-building skills.
Commercial awareness with the ability to identify opportunities that deliver value for customers.
Highly organised with excellent attention to detail.
Confident presenting to senior decision-makers.

Desirable

Experience using platforms such as:

Fourth
Procure Wizard
Access Procure Wizard
BirchStreet
MarketMan
Procure4
Acquire
FiiX
ServiceChannel
MRI
Or similar hospitality operational systems.

Previous SaaS or Customer Success experience is welcome but not essential.

What You'll Receive

Basic salary of £32,000–£36,000.
Uncapped commission based on customer account growth.
Realistic OTE of £45,000+.
Company pension.
Free on-site parking.
On-site gym.
Full product and commercial training.
Continuous learning and development.
Genuine career progression within a rapidly growing SaaS business.
Modern Edinburgh office with excellent transport links.
Friendly, collaborative and ambitious team culture.

Why Join triSaaS?

This is a fantastic opportunity to take the operational knowledge you've built within hospitality and apply it in a growing technology business that's transforming the industry.

Your experience will be valued from day one, and you'll have the opportunity to influence product development, build lasting customer relationships and help shape the future of hospitality technology.

If you're looking for a rewarding Monday-to-Friday career with genuine progression, we'd love to hear from you.

Apply today and become part of the triSaaS journey.

Job Type: Full-time, Permanent

Location: Edinburgh (Office Based)

Salary: £32,000–£36,000 per annum + uncapped commission (OTE £45,000+)

Pay: £32,000.00-£36,000.00 per year

Benefits:

Company pension
Free parking
On-site gym
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in kirknewton, wln

Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE

Internal Sales Manager

Sales and Marketing Manager

Customer Service Manager

Manager Designate - Livingston

Business Development Manager (BDM) - Livingston - Circa 41k Basic - 53k OTE Uncapped

Bershka Edinburgh General Manager

Client Services Manager

Fleet Delivery Manager

Head of Events

Business Development Manager (BDM) - Linlithgow - Circa 41k Basic - 53k OTE Uncapped

Store / Sales Manager

Customer Care & Lead Generation Advisor

Helpdesk Team Leader

Retail Manager - Maternity Cover

Business Development Manager (BDM) - Edinburgh - Circa 41k Basic - 53k OTE Uncapped

Sales Manager

Duty Manager

Customer Account Manager

Senior Facilities Manager

I want to receive the latest job alerts for customer service manager in kirknewton, wln

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