Covering Preston & Manchester
£12.71 per hour
Days, Nights & Weekends
We're looking for professional, adaptable and customer-focused Relief Security Officers to support HMRC sites across Preston and Manchester.
This is a varied and rewarding role where no two shifts are the same. You'll work across multiple high-profile government locations, helping to maintain a safe, secure and professional environment for staff, visitors and members of the public.
If you thrive in fast-paced environments, enjoy variety in your work and take pride in delivering excellent service, this could be the perfect opportunity for you.
As a Relief Security Officer, you'll provide a visible and professional security presence across several HMRC sites, supporting day-to-day operations and covering planned and short-notice absences.
You'll be responsible for carrying out patrols, responding to incidents, monitoring site activity and ensuring all Assignment Instructions and Health & Safety procedures are followed at all times.
This role is ideal for someone flexible, proactive and confident working independently across multiple locations.
- Previous security experience
- Valid SIA Licence
- SC Clearance desirable
- Strong communication and customer service skills
- Professional, reliable and approachable attitude
- Ability to remain calm and professional under pressure
- Flexible approach to working days, nights and weekends
- Good attention to detail and strong observational skills
- Maintaining a safe and secure environment across HMRC sites
- Conducting patrols and routine security checks
- Responding professionally to incidents and emergencies
- Monitoring and reporting suspicious activity or potential risks
- Completing accurate incident reports and records
- Following all Assignment Instructions, policies and compliance procedures
- Reporting Health & Safety concerns promptly and appropriately
- Delivering a professional and customer-focused service at all times
We're committed to supporting continuous development and investing in our people.
You'll complete all required training and have opportunities to further develop your skills and experience through ongoing professional development.
✔ Competitive hourly rate of £12.71
✔ Variety of locations and working environments
✔ Opportunities for ongoing training and development
✔ Supportive and professional team culture
✔ A fast-paced role where no two shifts are the same
✔ Opportunity to work within high-profile government environments
Apply today and become part of a team helping to protect vital public services across Preston and Manchester.
Job Overview
- To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
- Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
- To undertake additional training to ensure continuous self-development.
Main Duties
Relief officer covering Preston and Manchester locations and will be required to work days, nights and weekends.
Pay rate will be £12.71 per hour.
Operations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.
What we are looking for
- Previous Security Experience
- SIA License
- SC Clearance desirable
