Customer experience manager Work, Jobs in Lancaster, Eng (with Salaries)

Order Processing Specialist
Optimum RX Lens Specialists —Morecambe
- £28,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Customer Experience Manager
Dunelm —Morecambe
- Weekend availability
- Management
4d
Holiday Park General Manager
Annesley Gandon —Lancaster
- £40,000 - £45,000 a year
- Full-time
- Negotiation
Quick apply
Operations Manager
Scientific Safety Alliance —Lancaster
- £50,000 - £80,000 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Life insurance
Quick apply
Internal Communications Manager
Wingstop - Senior Operations —Preston
- Up to £50,000 a year
- Full-time
- Annual leave
- Work from home
Quick apply
General Manager, Wennington
James' Places —Wennington
- Up to £45,000 a year
- Full-time
- Hospitality
- Management
- Supervising experience
- Employee discount
- Referral programme
Quick apply
6d
Assistant General Manager – Student Accommodation
Hines —Lancaster
- Hospitality
- Customer service
- IT
3d
Trading Manager -Morecambe
Morrisons —Morecambe
- Hospitality
- Team management
- Employee discount
Quick apply
Block Manager
Parkinson Property —Lancaster
- £33,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Bereavement leave
- Sick pay
Quick apply
7d
Sugarhouse Manager
Lancaster University —Lancaster
- £26,707 - £30,378 a year
- Weekend availability
- University
1d
Warehouse & Distribution Manager
UPM —Lancaster
- Full-time
- Microsoft Excel
- Management
- Warehouse experience
7d
Business Development Manager
Citation Cyber —Lancaster
- Full-time
- Business development
- In-person
Project Assistant
First Tech Group —Lancaster
- Full-time
- Microsoft Office
- Organisational skills
- Contracts
Aftersales Manager - Toyota
Vantage Motor Group —Morecambe
- Up to £58,000 a year
- Full-time
- Negotiation
- Annual leave
12d
Business Development Manager
Ascentis —Lancaster
- From £36,849 a year
- Full-time
- Hybrid work
- Sales
- English
- Analysis skills
- Free parking
- Annual leave
Assistant General Manager
aparto student UK —Lancaster
- £30,000 a year
- Full-time
- Hospitality
- Microsoft Outlook
- Sales
- Health & wellbeing programme
Quick apply
8d
Multi Site Property Manager
Host Student Housing Limited —Lancaster
- £35,000 a year
- Full-time
- Hospitality
- In-person
- Leadership
- Employee assistance programme
- Life insurance
17h
Warehouse & Distribution Manager
UPM Germany —Lancaster
- Full-time
- Microsoft Excel
- Management
- Warehouse experience
7d
Deputy Manager
Aldi —Morecambe
- £14.75 - £15.72 an hour
- Customer service
- Time management
- Annual leave
18h
TEMP - Reception / Admin
Mighty Student Living —Lancaster
- From £12.71 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Quick apply
1d

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Order Processing Specialist

Optimum RX Lens Specialists -
Morecambe

Quick apply

Job details

Part-time | Full-time
£28,000 a year

Benefits

Free parking
Cycle to work scheme
Discounted or free food
Canteen
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Data entry
Computer skills

Full job description

Job Description:

Job Title: Order Processing Specialist

Pay: £28,000 per annum pro rata

Department: Operations

Reports to: Operations Manager

Hours of work: 4 and 5 days per week available (30 and 37.5 hours). When applying, please specify what your chosen preference would be.

About the Role

We are looking for an Order Processing Specialist to join our Operations team. This is an administrative role where you’ll be responsible for ensuring the accurate, timely and consistent handling of spectacle lens orders from receipt through to release into production. This role is operational and admin focused, and you will work mainly with internal systems, and our teams to keep jobs moving efficiently through the lab. Any external contact with our customers is limited to clarifying order information necessary to process work.

About Us

Optimum RX Lens Specialists is one of the fastest-growing, employee-owned companies in the UK optical industry. We proudly manufacture high-quality spectacle lenses and partner with opticians nationwide to deliver exceptional products and outstanding service.

What You’ll Be Doing

Receive customer orders from email, online systems, or colleagues
Check order details, pricing and delivery information for completeness and consistency.
Process orders, ensuring keen attention to detail regarding identify missing or conflicting information and taking appropriate action.
Learn how to check basic lens measurements (full training provided)
Enter orders, clarifications and changes into our system accurately and efficiently
Use Microsoft Outlook, Excel, and Word for tracking orders, reporting, and internal communication
Help prioritise urgent jobs when needed
Work with other teams (production, quality, dispatch) to keep operations running smoothly
Communicate in a clear, factual and concise way focused on obtaining the data required to process the job.
Follow company processes and guidelines, such as SOPs, Work Instructions and authorisation limits related to order handling
Handle patient and practice information in line with data protection and confidentiality expectations.

What We’re Looking For

Essential:

Some experience in admin, data entry, or a similar role (e.g. warehouse office, logistics, customer service)
Strong computer skills (Outlook, Excel, Word)
High level of attention to detail and accuracy with both numeric and text data
Ability to understand and apply basic lens calculation principles or willingness to learn
Good organisation and time management, as well as a structured, methodical approach to work.
Comfortable working with defined processes, targets and deadlines

Desirable (but not required):

Experience using order systems
Background in optical, medical, or manufacturing environments

Why Join Us?

· Be part of a passionate, supportive, and employee-owned team, where every voice matters

· Work in a fast-growing, innovative company at the forefront of the optical industry

· Benefit from career progression opportunities, training, recognition, and a culture that rewards initiative and excellence.

· If you’re enthusiastic and love delivering excellence while learning, growing, and going the extra mile, we’d love to hear from you!

Pay: £28,000.00 per year

Benefits:

Canteen
Cycle to work scheme
Discounted or free food
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in lancaster, eng

Order Processing Specialist

Customer Experience Manager

Holiday Park General Manager

Operations Manager

Internal Communications Manager

General Manager, Wennington

Assistant General Manager – Student Accommodation

Trading Manager -Morecambe

Block Manager

Sugarhouse Manager

Warehouse & Distribution Manager

Business Development Manager

Project Assistant

Aftersales Manager - Toyota

Business Development Manager

Assistant General Manager

Multi Site Property Manager

Warehouse & Distribution Manager

Deputy Manager

TEMP - Reception / Admin

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