Head of customer experience Work, Jobs in Lancaster, Lan (with Salaries)

Assistant Venue Manager
Tite & Locke —Lancaster
- £28,000 - £30,000 a year
- Weekend availability
- Bar
- Inventory control
- Customer service
- Employee discount
Quick apply
7h
Deputy Manager
Toll House Inn —Lancaster
- Full-time
- Bar
- Supervising experience
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Account Manager
Citrus-Lime Limited —Ulverston
- £30,000 - £40,000 a year
- Full-time
- CRM software
- In-person
- Leadership
Quick apply
3d
Hospitality & Events Co-ordinator
Blackpool Football Club —Blackpool
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
Quick apply
4h
Demand Planning Manager
GILBERT GILKES & GORDON LTD —Kendal
- £32,937 - £44,751 a year
- Full-time
- Oracle
- Data analysis skills
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
Food Service Area Manager / Brand Manager
James Hall & Co Ltd —Preston
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Business Development Manager
Ascentis —Lancaster
- From £36,849 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Business development
- Free parking
- Annual leave
Head of Onboarding (12 Month Fixed-Term Contract)
Citrus-Lime —Ulverston
- From £45,000 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Assistant Manager
Gallico Lounge —Lancaster
- £33,200 - £36,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant management
- Employee discount
Quick apply
3d
Factory Shop Sales Assistant Part Time and Weekend
Montane Ltd —Lancaster
- Part-time
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
Branch Supervisor
Millercare Ltd —Blackpool
- From £26,000 a year
- Full-time
- Microsoft Outlook
- Management
- Up to 50% travel
- Free parking
- Employee discount
Quick apply
Contract Manager
The James Mercer Group Ltd —Preston
- £52,000 - £56,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Free parking
- Sick pay
Quick apply
Training Supervisor
Citrus-Lime —Ulverston
- From £36,000 a year
- Full-time
- Team management
- Travel
- Mentoring
Sales Manager (Commercial Manager) - West Midlands, Wales and South West
Ascentis —Lancaster
- £36,849 - £47,859 a year
- Full-time
- Business development
- Travel
- Organisational skills
- Free parking
- Annual leave
10d
Fire Risk Assessment Validator
Walker Fire and Security —Preston
- £20,000 - £25,000 a year
- Part-time
- Hybrid work
- CRM software
- Organisational skills
- Computer skills
- Referral programme
Quick apply
Service Colleague (Food Services)
ASDA —Lancaster
- £13.10 an hour
- Part-time
- Serving
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
11d
Customer Delivery Driver
ASDA —Kendal
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Sales Account Manager
Graham & Brown Holdings - a family of companies —Blackburn
- £39,686 - £44,095 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Travel
Quick apply
5d
Service Colleague (Express)
ASDA —Carnforth
- £13.10 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Senior Category Insight Executive
Dunbia —Preston
- Full-time
- Business development
- Presentation skills
- Travel

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Assistant Venue Manager

Tite & Locke -
Lancaster

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
7 hours ago

Benefits

Employee discount

Qualifications

Front of house supervision
Inventory control
Customer service
Shift management
Assistant manager experience
Supervising experience
Opening procedures
Bar management
Training & development
Leadership
Team motivation leadership
Teaching
First-line management experience in bars and pubs
Hospitality management
Rota coordination

Full job description

Assistant Venue Manager – Tite & Locke, Lancaster

Full Time | 40 hours per week | Alternate weekends

We’re looking for an Assistant Venue Manager to join the team at Tite & Locke, our busy craft beer bar on Platform 3 at Lancaster Railway Station.

Tite & Locke isn’t your average station pub. With 12 rotating craft beer lines, alongside cask and draught favourites, we’ve built a bar with a real focus on great beer. Add in our regular live music programme and it’s a lively little venue with plenty going on – serving everyone from daily commuters and regulars to craft beer fans, visitors to the city and those starting their night out in Lancaster.

We’re looking for someone who can help us keep developing that.

Working alongside our Venue Manager, you’ll play a key role in the day-to-day running of the site, leading the team and helping us deliver a brilliant experience whether someone is grabbing a quick pint before their train or settling in for an evening of beer and live music.

What you’ll be doing:

You’ll be hands-on in the venue, leading from the front while supporting the Venue Manager with the wider operation. That includes:

Leading and motivating the team during busy shifts.
Delivering excellent customer service and making sure our guests are well looked after.
Helping us maintain and develop our craft beer offer, keeping the team knowledgeable and enthusiastic about what’s on the bar.
Supporting our programme of live music and events.
Maintaining high standards across the bar and venue.
Opening and closing the site and taking responsibility for shifts.
Supporting with rotas, stock control, ordering and other day-to-day management tasks.
Training, developing and supporting team members.
Making sure licensing, health & safety and company procedures are followed.
Helping us keep Tite & Locke running smoothly, efficiently and profitably.

Who we’re looking for:

You’ll ideally already have experience as a supervisor, team leader or assistant manager within hospitality and be ready to take on more responsibility.

An interest in craft beer would be a definite advantage. You don’t need to arrive knowing everything – we can teach you plenty – but we’d love someone who gets excited about new beers, breweries and helping customers discover something they’ll enjoy.

More importantly, we’re looking for someone who:

Is confident leading a team and happy to get stuck in.
Can keep their head when things get busy.
Has great customer service instincts.
Is organised, reliable and takes pride in high standards.
Can spot what needs doing without always needing to be asked.
Enjoys working as part of a small, close-knit team.
Wants to contribute ideas and help us continue developing the venue.

The role:

This is a full-time, 40-hour-per-week position, working a mixture of shifts to suit the needs of the venue.

We know hospitality management shouldn’t mean giving up every weekend, so the role is structured around alternate weekend working, giving you regular weekends away from work.

You’ll be joining Lancaster Brewery, an independent hospitality business with six venues across Lancashire and Cumbria. There’s plenty of opportunity to learn, develop and build your hospitality management experience as part of the wider group.

If you love hospitality, enjoy great beer and want a management role somewhere with a bit of personality, we’d love to hear from you.

Apply now with your CV and a few words about yourself – and, just so we know you’ve made it this far, tell us your favourite beer too. There are no wrong answers… probably.

Pay: £28,000.00-£30,000.00 per year

Benefits:

Employee discount

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in lancaster, lan

Assistant Venue Manager

Deputy Manager

Account Manager

Hospitality & Events Co-ordinator

Demand Planning Manager

Food Service Area Manager / Brand Manager

Business Development Manager

Head of Onboarding (12 Month Fixed-Term Contract)

Assistant Manager

Factory Shop Sales Assistant Part Time and Weekend

Branch Supervisor

Contract Manager

Training Supervisor

Sales Manager (Commercial Manager) - West Midlands, Wales and South West

Fire Risk Assessment Validator

Service Colleague (Food Services)

Customer Delivery Driver

Sales Account Manager

Service Colleague (Express)

Senior Category Insight Executive

I want to receive the latest job alerts for head of customer experience in lancaster, lan

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