Onboarding manager Work, Jobs in Lancing, Wsx (with Salaries)

Head of Corporate Operations
Focus Group —Shoreham by Sea
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Dental Practice Manager
Expert Dental Care —Lancing
- Full-time
- Management
- Supervising experience
- Team management
- Annual leave
Quick apply
11d
Contract Manager
Pinnacle Group —Brighton
- £42,000 - £45,000 a year
- Monday to Friday
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
10d
Operations Manager
Soul Analyse —Brighton
- £41,000 - £43,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
Quick apply
14d
Property Manager
At Home Estate and Lettings Agency —Horsham
- £27,000 - £32,000 a year
- Part-time
- English
- In-person
- School
- Flexible schedule
Quick apply
Administrator - Volunteering Services
Chestnut Tree House —Worthing
- £25,427 a year
- Part-time
- Presentation skills
- Continuous improvement
- Recruiting
- Free parking
- Annual leave
12d
Administrator - Volunteering Services
St Barnabas House —Worthing
- £25,427 a year
- Part-time
- Presentation skills
- Continuous improvement
- Recruiting
- Free parking
- Annual leave
12d
Operations Manager
GAIL's Bakery —Brighton
- Full-time
- Hospitality
- Sales
- Bakery
13d
Area Sales Manager
Platform Nine 2025 Ltd —Sussex
- From £32,000 a year
- Full-time
- Business development
- Team management
- Recruiting
- Sick pay
Quick apply
Service Desk Manager
Civic Recruitment Limited —Chichester
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
Finance Administrator -Harwoods Crawley Audi
Harwoods Group —Crawley
- £30,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Junior Onboarding Consultant
LegalAndGeneral —Brighton and Hove
- £27,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Communication skills
- Employee discount
Quick apply
11d
Commissioning Home Manager
Hollybank Care Home —Middleton-on-Sea
- Up to £85,000 a year
- Full-time
- Team management
- Leadership
- Annual leave
Quick apply
Service Advisor - Harwoods Crawley Audi
Harwoods Group —Crawley
- £28,571 - £38,171 a year
- Overtime
- In-person
- Communication skills
- Mechanical knowledge
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Airside Officer
British Airways —Gatwick Airport
- £16.26 - £18.48 an hour
- Weekend availability
- Communication skills
- Free parking
- Employee discount
3d
Operations Supervisor , AM Shift
Amazon UK Services Ltd. —Bognor Regis
- Full-time
- English
- Team management
- Communication skills
Office Manager, PA, HR & Finance (Maternity Cover)
LRA Retinue Ltd —Brighton
- £26,500 - £38,000 a year
- Temporary
- Microsoft Office
- Administrative experience
- Accounting
- Annual leave
Quick apply
Medical Secretary
Medserv —Haywards Heath
- £26,500 a year
- Microsoft Outlook
- GP surgery experience
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
13d
Client Operations Lead Analyst 1 - 12 month contract
Schroders —Horsham
- Full-time
- Mentoring
- Organisational skills
- Communication skills
SHE Advisor
M Group —Brighton
- £40,000 - £50,000 a year
- Computer literacy
- Continuous improvement
- Annual leave
- Employee assistance programme
7d

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onboarding manager jobs near lancing, wsx

Head of Corporate Operations

Focus Group -
Shoreham by Sea

Quick apply

Job details

Full-time
Up to £80,000 a year

Qualifications

Technical project or programme management experience
Customer relationship building
Client onboarding
Management
Operations management
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Stakeholder coordination
Client services
Customer relationship management
Risk management
Operational strategy development
Contracts
Leadership
Communication skills
Pre-sales
Operations leadership experience
Stakeholder management

Full job description

Head of Corporate Operations

Location: Hybrid – regular travel to Focus Group offices and customer sites as required
Department: Operations
Reporting to: Technical Director

UK • Remote - Up to £80k (Dependent on experience) + benefits

(Internal job level: Senior Manager / Head Of)

About Focus Group

Focus Group is one of the UK's leading providers of IT, Telecoms, Connectivity, Cyber Security and Cloud solutions. As we continue to grow our Corporate customer base, we're looking for an experienced leader to join our Operations function and take ownership of some of our most strategic customer relationships and complex delivery programmes.

The Role

This is a highly visible leadership role, designed to bridge the gap between operational delivery teams and Focus Group's most complex customers.

As Head of Corporate Operations, you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes. You'll provide executive-level relationship management, commercial oversight, and programme governance, ensuring our customers receive an exceptional experience while enabling successful delivery across multiple operational functions.

Working closely with the Technical Director, Corporate Director, Service Operations Director and Head of Service Delivery Management, you'll be responsible for leading at the highest level—removing blockers, managing risk, resolving escalations, and providing the strategic direction needed to drive successful outcomes for both our customers and the business.

What You'll Be Doing

Acting as the executive sponsor for a portfolio of Focus Group's most complex and strategically important customers
Building and maintaining trusted relationships with senior client stakeholders, including C-suite executives
Providing leadership and oversight across large-scale customer programmes and transformation initiatives
Managing senior-level escalations, commercial challenges, and customer expectations
Working alongside Account Directors and Service Delivery Managers to drive successful customer outcomes
Representing Focus Group at executive governance meetings, steering committees and strategic reviews
Supporting programme governance through effective risk management, issue resolution and executive reporting
Driving accountability across multiple operational functions, including Professional Services, Project Management, Service Delivery and Service Desk teams
Championing a consistent and exceptional customer experience across the full customer lifecycle
Monitoring customer satisfaction, retention, commercial performance and service risks across the corporate customer segment
Supporting major customer onboarding projects, acquisitions, service launches and wider transformation initiatives
Contributing to operational strategy and business planning as a member of the Operations leadership team
Supporting pre-sales activities, customer presentations, bids and tenders, helping shape successful solutions and delivery approaches

What We're Looking For

Significant experience in a senior client-facing leadership role within an MSP, technology services provider or systems integrator
Proven success managing complex, high-value corporate customer relationships
Experience engaging and influencing C-suite and executive-level stakeholders
Strong programme leadership experience across large, multi-workstream technology projects
A track record of balancing customer outcomes, delivery commitments and commercial objectives
Strong understanding of modern networking, cloud and managed technology services
Exceptional stakeholder management, communication and relationship-building skills
Commercially astute with experience of contracts, service credits and account growth
Comfortable leading through influence within a matrix organisation
Highly organised with a structured approach to governance, risk and programme delivery
Resilient, politically astute and confident managing difficult conversations and escalations
A collaborative leadership style with the ability to unite teams around a common goal

Why Focus Group?

Opportunity to influence some of Focus Group's largest and most strategic customer relationships
Join a growing, ambitious technology business with significant investment and momentum
Work alongside a high-performing senior leadership team
Play a pivotal role in shaping operational excellence and customer success
Competitive salary, bonus and benefits package
Excellent opportunities for professional growth and career development

Ready to make an impact?

If you're an experienced operational leader with a passion for customer success, programme delivery, and executive stakeholder management, we'd love to hear from you. Join Focus Group and help shape the future of our Corporate customer experience.

Quick apply

Refine Your Search

onboarding manager jobs in lancing, wsx

Head of Corporate Operations

Dental Practice Manager

Contract Manager

Operations Manager

Property Manager

Administrator - Volunteering Services

Administrator - Volunteering Services

Operations Manager

Area Sales Manager

Service Desk Manager

Finance Administrator -Harwoods Crawley Audi

Junior Onboarding Consultant

Commissioning Home Manager

Service Advisor - Harwoods Crawley Audi

Airside Officer

Operations Supervisor , AM Shift

Office Manager, PA, HR & Finance (Maternity Cover)

Medical Secretary

Client Operations Lead Analyst 1 - 12 month contract

SHE Advisor

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