Hotel & accommodations guest services staff Work, Jobs in Lasham, Ham (with Salaries)

Guest Services Assistant
Pennyhill Park Hotel & Spa —Bagshot
- £16,286 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
9d
Receptionist
The Elite Venue Selection —Hook
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Referral programme
Quick apply
Spa Receptionist
Four Seasons —Hook
- Weekend availability
- Hospitality
- English
- Hotel
3d
Ground Floor - Team Member
Premier Inn —Basingstoke
- Up to £13.06 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
12d
Hotel Night Receptionist
Hotel Reading Ltd —Reading
- £13.50 an hour
- Full-time
- Bilingual
- Hospitality
- Hotel
- Free parking
Quick apply
8d
Night Reception Team Member - Part Time
Travelodge —Camberley
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
Reservations and Events Agent
Valor Hospitality —Reading
- £12.85 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Ground Floor Team Member
Premier Inn —Reading
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
12d
Leisure Receptionist - Casual/Weekends
Village Hotel - Reading - Leisure —Reading
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Hotel
- Employee assistance programme
- Gym membership
Quick apply
9d
Reception Team Member - Part Time
Travelodge —Woking
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
6d
Accommodation and Events Assistant
The Pavilon Bisley —Woking
- £28,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
2d
Hotel Receptionist - West Court Retreat
Nirvana Spa & Leisure Ltd —Finchampstead
- £13 an hour
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
- Referral programme
11d
Hotel Team Member - Part Time
Travelodge —Winchester
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
4d
Hotel Reception Supervisor
Oakley Hall Hotel —Winklebury
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee discount
Front Office Team Member / Receptionist
voco Reading Hotel —Reading
- £24,784.50 a year
- Full-time
- Hotel
- Front desk
- In-person
- Employee assistance programme
Quick apply
10d
Customer Services Advisor
Upham Inns Central Reservations & Guest Hub —Havant
- Part-time
- Hospitality
- Communication skills
- Employee discount
Quick apply
Night Hotel Receptionist
Tulip Styles Hotel, Oxford Road Reading —Reading
- From £13.50 an hour
- Full-time
- Hospitality
- Hotel
- In-person
Quick apply
5d
Public Area Attendant - Part Time
Four Seasons —Hook
- Part-time
- Hospitality
- English
- Hotel
Front Office Team Member- Flexible
NOVOTEL —Reading
- £13.45 an hour
- Part-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
Quick apply
9d
Full time Hotel Receptionist
Active Hospitality —Wokingham
- £12.71 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
4d

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Guest Services Assistant

Pennyhill Park Hotel & Spa -
Bagshot

Apply Now

Job details

£16,286 a year
9 days ago

Benefits

Employee assistance programme
Employee discount
On-site parking
Shuttle service provided

Qualifications

Hospitality
Driving Licence
Customer service
Guest services

Full job description

Job Introduction

Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel known for its elegance and attention to detail. Home to a Michelin-star restaurant and world-class service, it is a place where excellence and genuine hospitality define every guest experience.

You will join us as a Guest Services Assistant, delivering warm, attentive service and creating memorable first and last impressions for our guests. As part of our front of house team, you will play a key role in ensuring every guest receives a seamless and personalised experience throughout their stay.

At Pennyhill Park, we believe in rewarding our team for their passion and dedication. As part of our team, you'll enjoy:

Competitive pay, plus service charge
Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
Free meals while on duty
Free access to the on-site gym and parking
Access to our Employee Assistance Programme and wellbeing resources
Exclusive discounts and perks through Hospitality Essentials
Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

Welcome guests warmly on arrival, throughout their stay and upon departure
Provide information about the hotel, facilities, local area and services
Handle guest enquiries and requests in a professional and friendly manner
Support with rooming guests including luggage assistance throughout the property, including up and down staircases.
Support with guest transportation including valet parking and supporting with our car park shuttle service
Maintain a visible presence in reception and public areas, offering assistance proactively
Work closely with Housekeeping, Food & Beverage and other departments to ensure a seamless guest experience
Uphold the high standards of presentation, service and hospitality associated with Pennyhill Park

Person Specification

Previous customer service or hospitality experience in a similar role is desirable
Friendly, approachable and confident communicator
Passionate about delivering exceptional guest experiences
Well-presented with a professional attitude
Able to remain calm and positive in a busy environment
A team player with a flexible approach to working hours, including weekends and shifts
Full UK driving licence desirable but not essential

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.

As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.

Apply Now

Refine Your Search

hotel & accommodations guest services staff jobs in lasham, ham

Guest Services Assistant

Receptionist

Spa Receptionist

Ground Floor - Team Member

Hotel Night Receptionist

Night Reception Team Member - Part Time

Reservations and Events Agent

Ground Floor Team Member

Leisure Receptionist - Casual/Weekends

Reception Team Member - Part Time

Accommodation and Events Assistant

Hotel Receptionist - West Court Retreat

Hotel Team Member - Part Time

Hotel Reception Supervisor

Front Office Team Member / Receptionist

Customer Services Advisor

Night Hotel Receptionist

Public Area Attendant - Part Time

Front Office Team Member- Flexible

Full time Hotel Receptionist

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