Customer support & client services occupations Work, Jobs in Lee On The Solent, Ham (with Salaries)

Customer Service Representative
CooperVision —Fareham
- Full-time
- Hybrid work
- English
- Microsoft Office
- Continuous improvement
Customer Service Advisor - Fareham
Beijer Ref UK Limited —Fareham
- £28,189 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
13d
Customer Service Specialist
CPG LOGISTICS —Fareham
- £25,116 a year
- Monday to Friday
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
Client Relationship Manager
AGI Global Logistics group Ltd —Fareham
- £30,000 a year
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Health & wellbeing programme
- Work from home
Quick apply
5d
Contact Centre Advisor
Damira Dental Studios —Portsmouth
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
12d
Customer Service Representative
HSBC Global Services Limited —Fareham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Annual leave
3d
Operations & Solutions Support Executive
More Than Safety Ltd —Southampton
- £32,000 - £36,500 a year
- Full-time
- Customer service
- Driving
- Travel
- Profit sharing
Quick apply
14d
Customer Relations Officer
Portsmouth City Council —Portsmouth
- £26,473 - £28,239 a year
- Customer service
- Data entry
- IT
6d
Customer Services Administrator
GardX —Port Solent
- Up to £26,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Call Centre Operative
Sopra Steria —Southampton
- £26,300 a year
- Rotating shift
- Hospitality
- Customer service
- Computer literacy
- Annual leave
13d
Customer Service Advisor
Olleco —Southampton
- £27,497.64 a year
- Sales
- Customer service
- Communication skills
Quick apply
Service Desk Coordinator
Hey Clear Ltd —Fareham
- £27,000 - £29,000 a year
- Full-time
- Customer service
Quick apply
6d
Contact Centre Support Advisor
Carnival UK —Southampton
- Full-time
- Customer service
- Communication skills
5d
Quality Control and Diary Manager
FTTC Communications —Southampton
- £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
6d
Customer Services Administrator
Alpha Laboratories Limited —Eastleigh
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
4d
Customer Service & Driver Support Advisor
Toyota Financial Services, KINTO and KINTO JOIN —Portsmouth
- £28,500 a year
- Full-time
- Hybrid work
Quick apply
Customer Service Advisor / Call Handler (30 hrs per week)
Agilico Workplace Technologies —Southampton
- Monday to Friday
- Customer service
- Administrative experience
- IT
- Employee assistance programme
Quick apply
3d
Customer Liaison Officer – Clean Water Framework
Cappagh Group of Companies —Havant
- From £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Conflict management
Quick apply
Sales Support Manager
The General Wine & Liquor Company Ltd —Liphook
- £35,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
2d

I want to receive the latest job alerts for customer support & client services occupations in lee on the solent, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services occupations jobs near lee on the solent, ham

Customer Service Representative jobs in Fareham

Client Manager jobs in Fareham

Customer Service Representative jobs in Southampton

Service Administrator jobs in Southampton

Customer Service Representative jobs in Sheffield

Customer Service Representative jobs in Portsmouth

Tfl Customer Service Nights jobs in London

Customer Service jobs in Stockport

Tfl Work From Home Customer Service jobs in London

Fully Remote Civil Service jobs in London

Customer Service Representative jobs in Milton Keynes

Customer Service Representative jobs in Hoddesdon

Customer Service Representative jobs in Billericay

Customer Service Representative jobs in York

Customer Service Representative jobs in Stanley

Customer Service Representative jobs in Burnley

Business Development Representative jobs in London

Customer Service Representative jobs in Luton

Customer Service Representative jobs in London

Client Manager jobs in Leeds

Customer Service Representative

CooperVision -
Fareham

Apply Now

Job details

Full-time

Benefits

Company pension

Qualifications

English
Microsoft Office
Continuous improvement
Communication skills

Full job description

Job title: Customer Service Representative

Department: Customer Service

Location: Delta Park (hybrid)

Working hours: Monday – Friday. 9am to 5:30pm on Mondays, Tuesdays and Fridays, 9am to 5:15pm on Wednesdays and Thursdays

A brighter future awaits you

CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures – for our people and those who wear our contact lenses.

Job summary – What to expect:

As a Customer Service Representative, your role will be to provide high quality, fast and efficient customer service to our customers. Your responsibilities will include:

Answering inbound Customer Calls
Receiving and processing Customer orders on the ERP System in line with Company procedures and Customers requirements.
Working closely with other Departments to ensure customers orders are shipped to the highest level of service.
Working within the KPIs given to you by the Management Team.
Keeping and maintaining records of all orders and relevant documentation for easy reference and auditing purposes
Ensuring all Credit requests are received in written form detailing BP, Invoice Number/Order Number, etc.
Processing credits within 1 working day, subject to appropriate level of authorization and ensuring they are in line with Coopervision’s Terms and Conditions
Ensuring all Internal Controls are complied with and take ownership and responsibility of the process so that Internal and External audits are passed as per SOP.
Scanning all customer credit records and file on the computer system
Ensuring that the credit receipt process has been updated daily.
Supporting the management structure and carry out any other additional tasks as required to meet the business needs and objectives in accordance with the corporate internal control guidelines (where applicable individual system access may be restricted).

A full job description is available upon request.

About you:

We are looking for someone with:

Excellent spoken and written English
Good organizational, problem solving and administration skills, attention to detail is key.
Ability to use own initiative and make decisions within the remit of the role.
Use of Microsoft Office, ERP and CRM systems is needed to place orders and maintain customer communication and feedback.
Enthusiasm and flexibility, a Team Player, able to work alone or within a team, with good inter-personal skills.
Confident communication - able to relate to people on all levels. Provide effective communication, convey and receive instructions, able to keep situations calm and provide assistance to internal and external Customers with queries.
Strong customer-facing skills, including clear and precise communication
Ability to manage multiple priorities whilst hitting deadlines, targets and KPIs
Proactive focus on areas of continuous improvement
Proven problem-solving skills
Excellent communication skills

Dealing with different personalities and the needs of employees and external Customers
Ability to learn procedures and processes quickly, able to listen to others and understand their requirements.
Exceptional administration skills
The role is part of a support function requiring a high level of collaborative dialogue with Functional Management

Experience & Education:

Experience:

Proven problem-solving skills
Excellent communication skills
Ideally will have proven experience of working in a high-volume Call Centre environment (At least 1 year experience working in a Call Centre), or contact lens/optical experience
Dealing with different personalities and the needs of employees and external Customers
Ability to learn procedures and processes quickly, able to listen to others and understand their requirements.
Exceptional administration skills
The role is part of a support function requiring a high level of collaborative dialogue with Functional Management

What we offer:

You’ll receive competitive compensation and a fantastic benefits package including 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more!

We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we’ll give you everything you need to help you achieve yours.

We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision.

What you can expect:

As a CooperVision employee, you’ll be welcomed into a diverse and progressive global business. We appreciate how important fostering an inclusive culture is and how different perspectives add value and contribute to our success.

If you like what you see, take the first step towards your Brighter Future and apply today! All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.

Please view our careers page at https://hcjy.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1 to view all other opportunities.

#LI-OC1 #LI-HYBRID

Apply Now

Refine Your Search

customer support & client services occupations jobs in lee on the solent, ham

Customer Service Representative

Customer Service Advisor - Fareham

Customer Service Specialist

Client Relationship Manager

Contact Centre Advisor

Customer Service Representative

Operations & Solutions Support Executive

Customer Relations Officer

Customer Services Administrator

Customer Support Administrator

Call Centre Operative

Customer Service Advisor

Service Desk Coordinator

Contact Centre Support Advisor

Quality Control and Diary Manager

Customer Services Administrator

Customer Service & Driver Support Advisor

Customer Service Advisor / Call Handler (30 hrs per week)

Customer Liaison Officer – Clean Water Framework

Sales Support Manager

I want to receive the latest job alerts for customer support & client services occupations in lee on the solent, ham

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected