Site agent Work, Jobs in Leeds, Eng (with Salaries)

Helpdesk & Operations Coordinator
One Space Facilities Management —Leeds
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
Quick apply
Customer Resolution Team Leader
Nexus Vehicle Rental —Pudsey
- £32,000 - £34,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Analysis skills
- Life insurance
Quick apply
13d
Site Agent
AmcoGiffen —Leeds
- £45,000 - £55,000 a year
- Full-time
- AutoCAD
- Civil engineering
- Management
- Annual leave
- Life insurance
Quick apply
12d
General Labourer
Monument Property Services —Leeds
- £110 - £120 a day
- Temporary
- Carpentry
- Construction experience
- In-person
Quick apply
Site Agent
Balfour Beatty —Leeds
- Hybrid work
- Team management
- Contracts
- Construction experience
- Annual leave
12h
Estate Agent
Kath Wells —Farnley and Wortley
- £22,000 - £27,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
Quick apply
Conveyancing Assistant
Winston Solicitors —Leeds
- £26,000 - £30,000 a year
- Full-time
- Writing skills
- Organisational skills
- Contracts
- Free parking
Quick apply
Land & Development Executive
Myrings Estate Agents Ltd —Harrogate
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Data analysis skills
- Project management
- Annual leave
Quick apply
7d
Site Agent - Gas
JN Bentley —Leeds
- Full-time
- Management
- Organisational skills
- Communication skills
Quick apply
Site Agent
Gallifordtry —Normanton
- Full-time
- Engineering
- Bachelor's degree
- Team management
- Employee assistance programme
- Employee discount
Site Agent
JN Bentley —Leeds
- Full-time
- Civil engineering
- Engineering
- No degree
Quick apply
Customer Support Technician
BigChange —Leeds
- Continuous improvement
- No degree
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
7d
Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- CRM software
- Analysis skills
- Communication skills
- Annual leave
Quick apply
Conveyancing Assistant
Thornton Jones Solicitors —Ossett
- £25,800 - £27,800 a year
- Full-time
- Administrative experience
- Organisational skills
- Typing
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Claims Technician
Leeds City Council —Leeds
- £26,403 - £28,142 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
13d
Telesales Agent
Velvet Properties —Leeds
- From £24,500 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Operational Compliance Executive
Ligentia —Leeds
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
Agent
Story Contracting —Wakefield
- Construction experience
Student Wellbeing & Engagement Officer
Study Group —Leeds
- £26,520 a year
- Full-time
- Bachelor's degree
- No degree
- Front desk
Quick apply
12d
Field Sales & Business Development Executive
Wenzel UK —Leeds
- £37,000 - £50,000 a year
- Full-time
- Business development
- Travel
- In-person
- Free parking
- Flexitime
Quick apply
2d

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Helpdesk & Operations Coordinator

One Space Facilities Management
Leeds

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Supplier ordering
CRM software
Customer service call handling
Inbound customer enquiry call handling
Facilities management
Administrative support experience
Microsoft Office Suite
Purchase order creation
Appointment booking and call handling
Continuous improvement
Organisational skills
Customer support
Customer interaction
Communication skills
Rota coordination

Full job description

Helpdesk & Operations Coordinator

Location: Leeds (Office Based)
Hours: Full Time
Reports to: Managing Director

One Space Facilities Management is a technology-led commercial maintenance and facilities management company supporting businesses, landlords and managing agents across Yorkshire and the UK.

We don't simply react to maintenance issues, we proactively manage buildings through planned maintenance, compliance management and modern technology to deliver a better service for our clients.

As we continue to grow, we're looking for an organised, proactive and customer-focused Helpdesk & Operations Coordinator to become the centre of our day-to-day operations.

The Role

This is a varied role where no two days are the same.

You will be the first point of contact for clients reporting maintenance issues, ensuring every request is handled efficiently from initial enquiry through to completion.

Working closely with our engineers, subcontractors and Managing Director, you'll coordinate jobs, schedule works, update clients and keep our internal systems organised.

This role is ideal for someone who enjoys solving problems, communicating with people and keeping multiple moving parts under control.

Key Responsibilities

Helpdesk Management

Answer incoming telephone calls and emails.
Log maintenance requests accurately.
Prioritise reactive maintenance issues.
Allocate jobs to engineers or subcontractors.
Monitor progress of all live jobs.
Keep clients updated throughout the process.
Chase outstanding quotations and approvals.
Ensure jobs are completed within agreed timescales.

Scheduling & Coordination

Plan engineer diaries efficiently.
Coordinate subcontractor attendance.
Arrange site access with clients and tenants.
Manage emergency call outs.
Ensure engineers have all required information before attending site.

Administration

Maintain accurate records within our management systems.
Upload job sheets, photographs and reports.
Prepare quotations and client documentation.
Raise purchase orders where required.
Order materials.
Update maintenance schedules.
Support invoicing by ensuring completed jobs contain all required information.

Client Service

Provide regular updates on outstanding works.
Resolve customer queries professionally.
Deliver excellent customer service at every stage.

Operational Support

Assist the Managing Director with daily operational tasks.
Monitor outstanding actions.
Support continuous improvement of company processes.
Help ensure company KPIs are achieved.

What We're Looking ForEssential

Excellent organisational skills.
Strong administrative experience.
Outstanding communication skills.
Ability to prioritise multiple tasks.
High attention to detail.
Confident using Microsoft Office and other software packages.
Comfortable learning new software systems.
Professional telephone manner.
Positive attitude and willingness to take ownership.

Desirable

Experience within facilities management, maintenance, construction or property.
Experience scheduling engineers.
Experience using CRM or job management software.
Knowledge of commercial property maintenance.
Experience dealing with subcontractors.

The Ideal Person

You are someone who naturally enjoys being organised.

You like bringing order to busy environments, communicating with people and making sure nothing gets missed. You remain calm under pressure, enjoy solving problems and take pride in delivering excellent customer service.

You are proactive rather than reactive and are always looking for better ways of doing things.

What We Offer

Competitive salary.
Training and development opportunities.
Supportive working environment.
Opportunity to grow with an ambitious business.
Varied and interesting workload.
A key role within a growing facilities management company.

Why Join One Space?

At One Space Facilities Management, you'll play a vital role in keeping businesses across the UK running smoothly. You'll work with a close-knit team where your ideas are valued, your contribution is recognised, and you'll have the opportunity to develop your career as the business continues to grow.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

site agent jobs in leeds, eng

Helpdesk & Operations Coordinator

Customer Resolution Team Leader

Site Agent

General Labourer

Site Agent

Estate Agent

Conveyancing Assistant

Land & Development Executive

Site Agent - Gas

Site Agent

Site Agent

Customer Support Technician

Revenue Protection Officer

Conveyancing Assistant

Claims Technician

Telesales Agent

Operational Compliance Executive

Agent

Student Wellbeing & Engagement Officer

Field Sales & Business Development Executive

I want to receive the latest job alerts for site agent in leeds, eng

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