Capacity manager Work, Jobs in Leeds, Wyk (with Salaries)

Customer Operations Support Manager
Leeds Building Society —Leeds
- Hybrid work
- Continuous improvement
- Analytics
9d
Master Scheduler
Sulzer —Leeds
- Full-time
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Delivery Manager
Financial Conduct Authority —Leeds
- £74,900 - £100,000 a year
- Full-time
- Agile
- Leadership
- Annual leave
10d
Operations Manager
Hartwell Manufacturing Ltd —Ossett
- Full-time
- Continuous improvement
- In-person
- Manufacturing
Quick apply
10d
Shift Manager
GXO Logistics —Wakefield
- Up to £36,000 a year
- Full-time
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Plant Manager
Modine Manufacturing Company —Leeds
- Engineering
- Continuous improvement
- No degree
Multi Skilled Operative
Equans —Leeds
- Full-time
- Annual leave
- Employee assistance programme
Operations Manager (International Trade Operations)
Animal and Plant Health Agency —York
- £42,665 - £46,765 a year
- Part-time
- Presentation skills
- Continuous improvement
- Human resources
- Annual leave
- Employee discount
11d
Workforce Planning Manager
Lloyds Wealth —Leeds
- £56,060 - £61,666 a year
- Full-time
- Analysis skills
- Project management
- Continuous improvement
- Annual leave
- Work from home
Professional Services Director
M. Saraiva Professional Services Ltd. —Bradford
- £82,000 - £102,000 a year
- Full-time
- CRM software
- Writing skills
- Microsoft Office
Quick apply
9d
Administrative Coordinator
Fortrea —Leeds
- Full-time
- Microsoft Word
- Organisational skills
Service Manager - Stroke Regional Collaboration
Leeds Teaching Hospitals NHS Trust —Leeds
- £57,528 - £64,750 a year
- Full-time
9d
Business Operations Manager
ChatterBug Ltd —Leeds
- £40,000 - £45,000 a year
- Full-time
- Team management
- Recruiting
- In-person
Quick apply
9d
Head of Professional Services
TIEVA —Leeds
- Full-time
- Hybrid work
- Team management
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
Surgical Neurosciences Patient Services Co-Ordinator
Leeds Teaching Hospitals NHS Trust —Leeds
- £32,073 - £39,043 a year
- Full-time
- Management
- Budgeting
8d
Delivery Manager
ASDA —Leeds
- Full-time
- Organisational skills
- In-person
- Leadership
- Store discount
- Annual leave
2d
Casework and Interventions Manager
Leeds City Council —Leeds
- £42,839 - £46,142 a year
- Full-time
- Training & development
- Annual leave
3d
Head of Directorate Change and Director’s Office
Ministry of Justice —Leeds
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee discount
3d
Project Navigator
St George's Crypt —Leeds
- £18,226.87 a year
- Part-time
- In-person
- Negotiation
- Health & wellbeing programme
- Employee discount
Quick apply
12d
People Advisor
GoCardless —Leeds
- £29,600 - £44,400 a year
- Human resources
- AI
- Communication skills

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Customer Operations Support Manager

Leeds Building Society -
Leeds

Apply Now

Job details

9 days ago

Benefits

Company pension

Qualifications

Operations management
Stakeholder collaboration
Stakeholder liaison
Change management
Continuous improvement
Operations leadership experience
Analytics

Full job description

We've been helping our members save for their future and buy their own home since 1875. Join us and you'll play a big role in helping us to put home ownership within reach of more people, generation after generation. It's a purpose that drives everything we do. And you can play your part too - join our Customer division as a Customer Operations Support Manager.

How you'll make a difference:
We're looking for a Customer Operations Support Manager to help optimise how work flows through Customer Operations, ensuring we meet service level agreements while making processes simpler and more effective. You'll understand tasks across the function, identify opportunities to streamline activity and develop a skills matrix to support better workforce planning. Working with Capacity Planning and Team Leaders, you'll help build flexibility through multi-skilling, ensuring colleagues can work where they add the most value.
What will you bring to the role?
Strong operational leadership in a contact centre or customer service setting
Analytically minded, with the ability to interpret information, identify opportunities and improve customer outcomes
Strong stakeholder influencing skills, with the ability to build trust, bring people on the journey and support effective change
A curious mindset with a passion continuous improvement
Confident managing SLAs, incidents and service performance
Ideally skilled in business continuity, risk awareness and operational resilience

And in return, you'll get the best from us:
Hybrid working - 2 days per week in the office
Annual bonus of up to 12% 
Matched pension contributions up to 10% 
26 days holiday, plus bank holidays and holiday purchase scheme  
Colleague Mortgage and Saver products 
2 days' volunteering per year 
Why choose us?
Our business is centred around our people. Our colleagues are at the heart of everything we do, as shown by our Inclusive Employers Gold accreditation in 2023 and 2025. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises how we've embedded our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation.
Why wait? Apply now
We'd love to hear from you. But don't wait around - we may close the advert early and we'd hate for you to miss out.
We're devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter so we can find out more about your skills and experience. We're committed to supporting you to be at your best - to discuss any reasonable adjustments we could make, please contact us on [email protected].
#LI-Hybrid

Apply Now

Refine Your Search

capacity manager jobs in leeds, wyk

Customer Operations Support Manager

Master Scheduler

Delivery Manager

Operations Manager

Shift Manager

Plant Manager

Multi Skilled Operative

Operations Manager (International Trade Operations)

Workforce Planning Manager

Professional Services Director

Administrative Coordinator

Service Manager - Stroke Regional Collaboration

Business Operations Manager

Head of Professional Services

Surgical Neurosciences Patient Services Co-Ordinator

Delivery Manager

Casework and Interventions Manager

Head of Directorate Change and Director’s Office

Project Navigator

People Advisor

I want to receive the latest job alerts for capacity manager in leeds, wyk

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