customer experience manager Work, Jobs in leeds, wyk (with Salaries)

Customer Loyalty Manager
Card Factory —Wakefield
- £46,000 - £50,000 a year
- Hybrid work
- Management
- Team management
- Leadership
Customer Services Manager
247 Home Furnishings —Huddersfield
- £45,000 - £55,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
Insight Manager
Card Factory —Wakefield
- £46,000 - £50,000 a year
- Hybrid work
Customer Experience Manager
Ligentia —Leeds
- Full-time
- Analysis skills
General Manager
Welcome Break —Leeds
- Up to £45,000 a year
- Hospitality
- Hotel
- Hotel experience
- Free parking
- Employee discount
11d
Operations Manager - Wellbeing
Nuffield Health —Leeds
- Up to £37,500 a year
- Full-time
- Management
- Customer service
- Gym membership
Customer Experience & Retention Manager
Batchelors Motor Group —Otley
- £38,000 - £55,000 a year
- Full-time
- Management
- Sales
- English
- Employee discount
- Referral programme
Quick apply
2d
Customer Service Delivery Driver - Leeds and Bradford Airport - Days
APCOA PARKING (UK) LTD —Leeds
- £13 an hour
- Customer service
- Driving
- Communication skills
Quick apply
12d
Retail Management Opportunities - Across Leeds
Morrisons —Kirkstall
- Hospitality
- Team management
- Employee discount
Quick apply
Customer Sales Manager - FTC
Care UK —Leeds
- £37,000 - £40,000 a year
- Weekend availability
- Nursing home
- Sales
- Business development
Retail Assistant - Part Time
Farmfoods —Leeds
- £10.95 - £12.81 an hour
- 12 hour shift
- School
- Employee discount
- Gym membership
Quick apply
1d
Store Manager
Iceland —Wakefield
- £40,000 - £45,000 a year
- Full-time
- Sales
- Leadership
- Employee discount
Practice Improvement Officer
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- No degree
- Annual leave
5d
Store Manager Designate
Superdrug —Leeds
- Up to £36,000 a year
- Weekend availability
- Management
- Customer service
- Travel
- Store discount
- Annual leave
Assessment Officer
UK Coaching —Leeds
- £29,000 - £31,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Work from home
- Life insurance
Quick apply
6d
Operations Manager
Aspens —Leeds
- £50,000 a year
- Hospitality
- Computer skills
- Leadership
Box Office Duty Manager (Casual)
Opera North —Leeds
- £14.60 an hour
- Temporary
- Customer service
- Communication skills
Quick apply
Venue Operations Officer
The NHS Alliance —Leeds
- £26,043 a year
- Full-time
- Organisational skills
12d
Deputy Manager
Iceland —Wakefield
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Box Office Assistant (Casual)
Opera North —Leeds
- £13.10 an hour
- Temporary
- Customer service
- Communication skills
Quick apply

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Customer Loyalty Manager

Card Factory -
Wakefield

Apply Now

Job details

Fixed term contract
£46,000 - £50,000 a year

Qualifications

Management
Team management
Leadership
Communication skills

Full job description

Job Introduction

Cardfactory-Customer Loyalty Manager-Wakefield-£46,000-50,000

At cardfactory, we’re passionate about helping customers celebrate life’s big moments (and the little ones too!) without breaking the bank. The more we inspire people to celebrate, the more they come back to us – which is why we want to show our customers how much they mean to us. This customer‑first mind-set is at the heart of this brand‑new role.

As our new Customer Loyalty Manager, you’ll be the mastermind behind our loyalty programme – creating it, launching it, growing it, and ultimately turning happy shoppers into cardfactory superfans for life.

This role is available on a 12 month fixed term contract basis.

Please note, this is a hybrid role with 2 days per week in our Wakefield.

What you’ll do

You’ll take full ownership of the cardfactory loyalty proposition, ensuring it stays relevant to our customers and true to the brand, while driving long‑term customer value growth. This includes shaping the loyalty strategy and translating it into impactful initiatives, as well as leading the development, pilot and launch of the loyalty programme.

You’ll head up all customer‑focused workstreams – from identity and campaigns to the overall marketing approach – while acting as the loyalty expert for cross‑functional teams covering technology, reporting and retail processes. Alongside this, you’ll work closely with Store Marketing and key stakeholders to drive customer recruitment, manage the day‑to‑day operation of the programme, and deliver engaging CRM communications that keep customers coming back. Insight and performance will be at the core of your approach, with clear measurement, reporting and sharing of learnings to continually optimise the programme.

What you’ll bring

Proven experience in designing and operating loyalty programmes in a retail environment
Strong strategic thinker and ability to solve complex customer problems in a structured way
Data driven and analytically minded – with a deep understanding of customer behaviour, segmentation and trigger-based loyalty campaigns
Strong understanding of CRM platforms, Analytics tools and Loyalty Management solutions
Fluent in using customer insight and data to identify loyalty opportunities and develop loyalty initiatives
Strong communicator and ability to influence and collaborate with digital, commercial, marketing, finance and retail teams
Some people leadership and team management experience
Budget management experience and familiarity of margin management in the context of loyalty

#priorityindeednr

Apply Now

Refine Your Search

customer experience manager jobs in leeds, wyk

Customer Loyalty Manager

Customer Services Manager

Insight Manager

Customer Experience Manager

General Manager

Operations Manager - Wellbeing

Customer Experience & Retention Manager

Customer Service Delivery Driver - Leeds and Bradford Airport - Days

Retail Management Opportunities - Across Leeds

Customer Sales Manager - FTC

Retail Assistant - Part Time

Store Manager

Practice Improvement Officer

Store Manager Designate

Assessment Officer

Operations Manager

Box Office Duty Manager (Casual)

Venue Operations Officer

Deputy Manager

Box Office Assistant (Casual)

I want to receive the latest job alerts for customer experience manager in leeds, wyk

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