Customer solutions specialist Work, Jobs in Leicester, Lec (with Salaries)

Administrative Assistant
SML Group Ltd —Leicester
- £21,259.22 - £24,903.66 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
8d
Front office administrator
Car2Code Ltd —Leicester
- £12.71 an hour
- Full-time
- Computer literacy
- Microsoft Office
- Data entry
- Employee discount
- Sick pay
Quick apply
Specialist Customer Service Advisor
Cromwell —Wigston Magna
- CRM software
- Organisational skills
- Communication skills
- Employee assistance programme
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- Business development
- Computer skills
- In-person
- Annual leave
- Work from home
Quick apply
Customer Support Specialist (SaaS)
edays —Nottingham
- Up to £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- APIs
- Free parking
- Annual leave
Quick apply
9d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Leicester
- Temporary
Business Development Executive
Welcomm Communications Ltd —Market Harborough
- From £25,284 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Service Operator - Leicester
Selecta —Leicester
- £30,092 a year
- Full-time
- Customer service
- Sick pay
Quick apply
Dedicated Relief Officer
Wilson James —Leicester
- £13.45 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee discount
IT Specialist (1st & 2nd Line IT Support) – 4 Day Working Week
Code 56 —Derby
- £26,000 - £29,000 a year
- Full-time
- Windows
- Computer networking
- Linux
- Free parking
- Annual leave
Quick apply
21h
Business Development Manager
Welcomm Communications Ltd —Market Harborough
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
9d
T Desk Assistant
Otis —Leicester
- Full-time
- CRM software
- Customer service
Collections Representative - Lending
Hastings Direct —Leicester
- From £26,850 a year
- Full-time
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
5d
Sales Support Specialist
Topps Tiles —Leicester
- CRM software
- Business development
- Communication skills
- Free parking
- Employee discount
9d
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- In-person
- Communication skills
Quick apply
Solutions Consultant
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- ERP systems
- Presentation skills
- In-person
Quick apply
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Furniture Fittings Technical Advisor
Hafele UK Ltd —Rugby
- £28,613 a year
- Full-time
- CRM software
- Schematics
- Customer service
- Free parking
- Employee assistance programme
Quick apply
6d
Service Operator - Loughborough and Leicester
Selecta —Loughborough
- £30,092 a year
- Full-time
- Customer service
- Sick pay
Quick apply
18h
Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Word
- English
- Continuous improvement

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Administrative Assistant

SML Group Ltd
Leicester

Quick apply

Job details

Permanent | Full-time
£21,259.22 - £24,903.66 a year
8 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
On-site parking

Qualifications

Microsoft Excel
Inbound customer enquiry call handling
Customer service
Microsoft Office Suite
Microsoft Office
Appointment booking and call handling
Organisational skills
Communication skills
Time management

Full job description

Administrative Assistant

SML Group is seeking a highly motivated and organised Administrative Assistant to join our successful and growing team based at our Head Office in Thurmaston, Leicester.

About Us

The SML Group is the holding company for a group of specialist businesses operating within the land, building, and valuation surveying sectors.

Established in 2006, providing specialist movement monitoring services to the insurance industry. Over the years, we have expanded our offering to include structural monitoring for piling works, deep excavations, and a wide range of bespoke monitoring projects.

Our focus is on delivering cost-effective, tailored solutions that meet our clients' individual requirements. We pride ourselves on putting our customers first and consistently going the extra mile to provide the highest standards of service and quality.

At SML, we are committed to creating a positive, inclusive, and supportive working environment. We actively encourage learning and development, and our experienced team members are always willing to share their knowledge and expertise to help colleagues succeed.

The Role

We are looking for an enthusiastic and efficient individual who enjoys working as part of a busy office team. This role will be based at our Head Office in Thurmaston, Leicester and offers an excellent opportunity to develop your administrative skills within a professional and supportive environment.

Hours of work:
37.5 hours per week
Monday to Friday, 9:00am to 5:00pm

Key Responsibilities

Managing diaries for multiple surveyors, including scheduling appointments and coordinating daily workloads
Auditing property reports to ensure accuracy and quality standards are maintained
Sending property and survey data to clients in a timely manner
Answering incoming telephone calls and responding professionally to client enquiries
Assisting with general administrative duties to support the wider team
Maintaining accurate records and ensuring information is processed efficiently

Skills and Experience

The ideal candidate will have:

Strong proficiency in Microsoft Office, particularly Microsoft Excel
Excellent organisational and time management skills
A confident and professional telephone manner
Strong attention to detail and accuracy
The ability to manage multiple tasks and priorities effectively
Good written and verbal communication skills
A proactive attitude and willingness to work collaboratively as part of a team

Why Join Us?

Friendly and supportive team environment
Opportunities for training and development
Exposure to a specialist and growing industry
A company culture that values teamwork, learning, and customer service

Our Values

At SML Group, we are proud of the expertise, professionalism, and forward-thinking approach that underpin our work. Our culture is shaped by collaboration, accountability, and a commitment to delivering high standards for our clients and colleagues.We value people who take pride in what they do, support one another, and contribute to continuous improvement across the business. Joining SML Group means becoming part of a growing organisation with a diverse range of services and opportunities across the UK.

Equal Opportunities

SML Group Ltd is committed to creating a diverse and inclusive environment and welcomes applications from all sections of the community. Every applicant will be considered on the basis of skills, experience, and suitability for the role, regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation.If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you.

Pay: £21,259.22-£24,903.66 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer solutions specialist jobs in leicester, lec

Administrative Assistant

Front office administrator

Specialist Customer Service Advisor

Business Development Representative

Customer Support Specialist (SaaS)

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Business Development Executive

Service Operator - Leicester

Dedicated Relief Officer

IT Specialist (1st & 2nd Line IT Support) – 4 Day Working Week

Business Development Manager

T Desk Assistant

Collections Representative - Lending

Sales Support Specialist

Support Analyst

Solutions Consultant

Customer Success Manager

Furniture Fittings Technical Advisor

Service Operator - Loughborough and Leicester

Customer Service Specialist - Desk Based

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