Call centre Work, Jobs in Leicester (with Salaries)

Customer Service Advisor/Trainee Dispenser
Personal Homecare Pharmacy —Leicester
- £26,208 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
Quick apply
Outbound Sales Executive (BDE)
Agilio Software - Dental Division —Leicester
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- English
- Annual leave
- Life insurance
Quick apply
7d
Customer Service Telephone Advisor - Coventry
Coventry Building Society —Coventry
- £28,175 a year
- Weekend availability
- Customer service
- IT
- Communication skills
- Free parking
3d
Telesales Executive
OHEAP FIRE & SECURITY —Derby
- £25,000 - £27,000 a year
- Full-time
- CRM software
- Sales
- English
- Free parking
- Work from home
Quick apply
10d
Customer Service Advisor
Derby City Council —Derby
- £25,583 - £25,989 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Customer Service Telephone Advisor - Coventry
The Co-operative Bank —Coventry
- £28,175 a year
- Weekend availability
- Customer service
- IT
- Communication skills
- Free parking
3d
Customer Service Advisor
Experian Information Solutions —Nottingham
- Part-time
- Hybrid work
- Annual leave
13d
Telesales Agent
Nicolas Roberts Publications Ltd —Oakham
- £14.50 an hour
- Part-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Annual leave
Quick apply
Customer Service Advisor
Experian —Nottingham
- Full-time
- Hybrid work
- Annual leave
Quick apply
Car Telesales Executive
Elevata —Hinckley
- £26,000 - £45,000 a year
- Weekend availability
- Salesforce
- English
- Organisational skills
Quick apply
5d
Customer Care Champion - Call Handler
Otis —Leicester
- Full-time
- Communication skills
Customer Service Advisor - Energy (Coventry)
Octopus Energy Group —Coventry
- £26,300 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Leicester
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Full/Part Time Telesales
Vision Publications —Birmingham
- £12.71 an hour
- Temporary
- CRM software
- Sales
- Salesforce
- Free parking
- Flexible schedule
Quick apply
Customer Service Assistant
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Organisational skills
- IT
HR Consultant (Contact Centre)
Select Engineering —Coventry
- £28.43 an hour
- Call to connect
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Customer Liaison Officer
Network Plus —Lutterworth
- £30,000 a year
- Customer service
- Supervising experience
- Leadership
Quick apply
Telesales Executive
Onezo —Derby
- Sales
- Analysis skills
- IT
Telesales Team Leader
OHEAP FIRE & SECURITY —Derby
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- English
- Free parking
Quick apply
4d
Sales Executive
Verisure Services (UK) Limited —Glenfield
- Full-time
- Sales
- Driving
- Communication skills
Quick apply

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Customer Service Advisor/Trainee Dispenser

Personal Homecare Pharmacy -
Leicester

Quick apply

Job details

Full-time
£26,208 a year

Benefits

Company pension

Qualifications

Customer service
Computer literacy
GCSE
Administrative experience
Patient care
NVQ
Communication skills

Full job description

Customer Service Trainee Dispenser Homecare Pharmacy Pharmaceutical Services

Prescription Orders Medication Dispensing Healthcare Professionals Patient Care Communication Skills Interpersonal Skills Accuracy Attention to Detail Teamwork Administrative Tasks Inventory Management Pharmacy Operations Prescription Processing Customer Inquiries Problem-solving Training and Development Career Advancement Compliance Professionalism Multitasking Healthcare Industry

At Personal Homecare Pharmacy, we take pride in placing our customers at the heart of all we do. We are a busy distant selling pharmacy, with over 10 years experience in providing fertility drugs. Working collaboratively with clinics nationally, we are dedicated to making our customer experience a focal point. We are passionate about what we do and we thrive to provide an exceptional service unequalled by no other. With our incredible team players we aim to be the gold standard in homecare services.

There has never been a more exciting time to join our fast growing team. Providing you with a fantastic opportunity, we are looking for friendly experienced customer service advisors, who are enthusiastic, self-motivated, committed and ambitious. You will work well in a team as well as independently. You will be a great communicator who receives immense satisfaction from providing excellent service. Could this be you?

We offer a dynamic working environment with rewarding opportunities. As a starting point we will enrol you on a NVQ Level 2 dispensing assistant course to develop your skills in a pharmacy environment. You will be provided with a designated tutor who will support you through the course.

As a customer service advisor, playing a pivotal role within the team, you will be responsible for handling all incoming and outgoing communication from internal and external customers by phone, fax or email. You will answer queries and ensure they are dealt with in an efficient and effective manner. Accuracy in this role is crucial, so you will have great attention to detail throughout all the processes.

Your Responsibilities:

Provide friendly and professional customer service to patients and healthcare professionals via phone, email, and in-person interactions.
Make outbound calls to patients to arrange delivery for their medication.
Assist with processing prescription orders, including entering prescription information accurately into the pharmacy system and verifying patient details.
Prepare medication orders for delivery to patients' homes, ensuring accuracy and adherence to safety protocols.
Learn and apply dispensing techniques and procedures under the guidance of experienced pharmacy staff.
Maintain a clean and organised work environment, including stocking shelves, inventory management, and cleaning equipment.
Assist with administrative tasks, such as filing paperwork and updating patient records.
Handle enquiries, complaints, and requests from customers promptly and courteously, escalating issues as necessary to ensure resolution.
Participate in ongoing training and development opportunities to enhance your skills and knowledge in pharmacy operations and customer service.
To follow relevant SOPs and Company policy and procedure to always ensure patient safety.

Your Experience:

Retail or call centre background is beneficial but not essential. Full training will be provided.
Computer literate.
Excellent verbal and written communication skills.
Ability to work in a target driven environment.
Minimum A to C GCSE in Maths and English.
Customer service experience is desirable but not essential.

Rewards:

Competitive Salary
Birthday and volunteer days
Generous holiday allowance
Pension scheme
Opportunity to gain NVQ qualifications
Excellent development opportunities
NHS discount scheme

We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

If you believe you can play an integral role within our team, we would love to hear from you.

Work Remotely: No

Job Types: Full-time, 8am- 5pm (40hrs per week)

Quick apply

Refine Your Search

call centre jobs in leicester

Customer Service Advisor/Trainee Dispenser

Outbound Sales Executive (BDE)

Customer Service Telephone Advisor - Coventry

Telesales Executive

Customer Service Advisor

Customer Service Telephone Advisor - Coventry

Customer Service Advisor

Telesales Agent

Customer Service Advisor

Car Telesales Executive

Customer Care Champion - Call Handler

Customer Service Advisor - Energy (Coventry)

JUNIOR SALES CONSULTANT

Full/Part Time Telesales

Customer Service Assistant

HR Consultant (Contact Centre)

Customer Liaison Officer

Telesales Executive

Telesales Team Leader

Sales Executive

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